TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

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Rated 5 out of 5 by from The best every year best functionality and speed if you use the app every year.
Date published: 2023-09-05
Rated 5 out of 5 by from Easy as pie I've been using Turbo Tax for more than 10 years, and it just gets easier. You can't go wrong if you follow the instructions.
Date published: 2023-09-05
Rated 2 out of 5 by from It's Never FREE No matter what, you cannot avoid paying for Free Federal filing. It's disappointing because it's a good software - fast, intuitive. Free is offered for an EZ 1040, but there's never an option to opt out of deluxe or upgrade, it's frustrating. I don't mind paying to file for State, but paying for federal when it's offered as free, is a hard pill. I've used Turbo Tax for 7 years ... need to remember to file differently next.
Date published: 2023-09-05
Rated 5 out of 5 by from Very Modern and Thorough Some times you have to click through some excessive pages but that is because it explains every option. Many fun animations, help menus and links that don't take you off the web page.
Date published: 2023-09-05
Rated 5 out of 5 by from BetterLateThanNever I've used TurboTax for several years now, it makes it easy to file, so user friendly!
Date published: 2023-09-05
Rated 4 out of 5 by from Great for late submissions Would recommend providing a warning of closure dates for e-filing prior to downloading the application. However, the application worked out well for our family. Thanks for keeping it online and readily available.
Date published: 2023-09-04
Rated 1 out of 5 by from scammed premium I did not sign up for premium and had a simple return but got stuck paying 219$ for something I did not select or couldn't change either. This is the first year i have been forced to do this and will not be using turbotax again
Date published: 2023-09-04
Rated 5 out of 5 by from Easy to use Turbo tax is very thorough and easy to use. I've used it for a couple of years so far.
Date published: 2023-09-04
Rated 1 out of 5 by from 10 out of 10 WOULDN'T recommend How many times does one have to review their filing? It was estimated for my taxes to take 35 minutes, and yes although challenging and frustrating, my taxes took 4 and a half hours. I think after spending almost $300, I could have gone to H&R Block to do it faster, cheaper and stress free.
Date published: 2023-09-04
Rated 3 out of 5 by from Spammy but it gets the job done They make it simple enough to file your taxes, but it's very tricky and spammy. It's always trying to get you to upgrade and unless you read it carefully you'll accidentally do it, then owe way more in the end but it's a pain to go back at that point. At the end they make it look like you're signing your return, but you're actually signing over your personal info for them to use. Very irritating. It's also hard to see what you paid for the service, because despite my best efforts they aren't showing any historical payments I've made on products. I honestly wish there was a better option.
Date published: 2023-09-04
All TurboTax® Offerings Reviews - Page 150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best every year best functionality and speed if you use the app every year.
Date published: 2023-09-05
Rated 5 out of 5 by from Easy as pie I've been using Turbo Tax for more than 10 years, and it just gets easier. You can't go wrong if you follow the instructions.
Date published: 2023-09-05
Rated 2 out of 5 by from It's Never FREE No matter what, you cannot avoid paying for Free Federal filing. It's disappointing because it's a good software - fast, intuitive. Free is offered for an EZ 1040, but there's never an option to opt out of deluxe or upgrade, it's frustrating. I don't mind paying to file for State, but paying for federal when it's offered as free, is a hard pill. I've used Turbo Tax for 7 years ... need to remember to file differently next.
Date published: 2023-09-05
Rated 5 out of 5 by from Very Modern and Thorough Some times you have to click through some excessive pages but that is because it explains every option. Many fun animations, help menus and links that don't take you off the web page.
Date published: 2023-09-05
Rated 5 out of 5 by from BetterLateThanNever I've used TurboTax for several years now, it makes it easy to file, so user friendly!
Date published: 2023-09-05
Rated 4 out of 5 by from Great for late submissions Would recommend providing a warning of closure dates for e-filing prior to downloading the application. However, the application worked out well for our family. Thanks for keeping it online and readily available.
Date published: 2023-09-04
Rated 1 out of 5 by from scammed premium I did not sign up for premium and had a simple return but got stuck paying 219$ for something I did not select or couldn't change either. This is the first year i have been forced to do this and will not be using turbotax again
Date published: 2023-09-04
Rated 5 out of 5 by from Easy to use Turbo tax is very thorough and easy to use. I've used it for a couple of years so far.
Date published: 2023-09-04
Rated 1 out of 5 by from 10 out of 10 WOULDN'T recommend How many times does one have to review their filing? It was estimated for my taxes to take 35 minutes, and yes although challenging and frustrating, my taxes took 4 and a half hours. I think after spending almost $300, I could have gone to H&R Block to do it faster, cheaper and stress free.
Date published: 2023-09-04
Rated 3 out of 5 by from Spammy but it gets the job done They make it simple enough to file your taxes, but it's very tricky and spammy. It's always trying to get you to upgrade and unless you read it carefully you'll accidentally do it, then owe way more in the end but it's a pain to go back at that point. At the end they make it look like you're signing your return, but you're actually signing over your personal info for them to use. Very irritating. It's also hard to see what you paid for the service, because despite my best efforts they aren't showing any historical payments I've made on products. I honestly wish there was a better option.
Date published: 2023-09-04
All TurboTax® Offerings Reviews - Page 150