TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Turbo Quick Tax!! I had to review my refund and was refiling it ASAP And was guided through the quick and speedy process !
Date published: 2022-10-15
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use through its step by step approach
Date published: 2022-10-15
Rated 4 out of 5 by from 2021 Instructions were good but not great I'm a long time TT user and I understand they rewrite the program entirely every year, not just update it. For 2021 I found the instructions cumbersome: Instead of explaining and saying 'usually found line #__ Form __, it gave the info from the IRS publication. I needed more in explanation as this year required info on IRA balances before proceeding to next page. I'm not saying it wasn't good, I am saying it was not great. Some pages repeated questions asked already for 2 previous pages.
Date published: 2022-10-15
Rated 4 out of 5 by from Like Usual TurboTax is Great TurboTax is great. It isn't expensive and as far as I know it's doing everything I need it to. I've never had any problems with the IRS for me or any of my family members who've which I filed for, so yeah it's great. I will say that I have a very plain life and therefore there's not really a lot that I need to do when I'm filing. If you get or keep a lot of paperwork it may behoove you to get a professional to help, which turbotax also offers.
Date published: 2022-10-15
Rated 4 out of 5 by from I have only one complaint ! Same problem 2020 and this past year (2021) ! Your final quality check pasted with flying colors . However the full amount that was withheld was withheld (according to your software) was to be refunded to me. Only half of my was refunded because only 50 % of the adjusted gross income could be tax deductible. Your software may have a defect because it happened again for 2021 but I am adjusting the form with a pen. I had attempted to contact you about but you have no phone # Nottingham< Maryland
Date published: 2022-10-15
Rated 1 out of 5 by from Can't Change 1040 Answer, No Credible Support I like TurboTax because if it fills out a form wrong, you can override it. This is no longer the case. If you want to change the answer about virtual currency trading, the first checkbox on form 1040, you are out of luck. Try to access help and you get a long article, written by "the community", filled with visible HTML tags making it hard to read, that says "maybe you could go through the interview and change it" and this was completely ineffective. I was tempted to call support, but last time I called, I was on for two hours, with some woman working from her kitchen, who told me to delete all my data and start over. The "crowd sourced" community support is bust and the recruitment of unknowledgeable people to work from home, is also, a bust. Come on Intuit -- you nearly have a monopoly on this product, please step up your game.
Date published: 2022-10-15
Rated 5 out of 5 by from TURBO TAX IS THE BEST TOOL I HAVE EVER USED !! Esther - based in Atlanta, GA, patiently guided me thru the transmittal process. Friendly, Definitely interested in her work, Patient, SHE IS A "10" in my pc! She is a model help desk employee.
Date published: 2022-10-15
Rated 4 out of 5 by from Turbo Tax Good experience. Easy to navigate. Some forms difficult to access.
Date published: 2022-10-15
Rated 1 out of 5 by from Less and less user friendly Issues with 1099-NECs merging into one Sch. C and with trying to get the $600 charitable contribution when using the standard deduction.
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax is great! I have been using TurboTax in 1986. It is an excellent program
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Quick Tax!! I had to review my refund and was refiling it ASAP And was guided through the quick and speedy process !
Date published: 2022-10-15
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use through its step by step approach
Date published: 2022-10-15
Rated 4 out of 5 by from 2021 Instructions were good but not great I'm a long time TT user and I understand they rewrite the program entirely every year, not just update it. For 2021 I found the instructions cumbersome: Instead of explaining and saying 'usually found line #__ Form __, it gave the info from the IRS publication. I needed more in explanation as this year required info on IRA balances before proceeding to next page. I'm not saying it wasn't good, I am saying it was not great. Some pages repeated questions asked already for 2 previous pages.
Date published: 2022-10-15
Rated 4 out of 5 by from Like Usual TurboTax is Great TurboTax is great. It isn't expensive and as far as I know it's doing everything I need it to. I've never had any problems with the IRS for me or any of my family members who've which I filed for, so yeah it's great. I will say that I have a very plain life and therefore there's not really a lot that I need to do when I'm filing. If you get or keep a lot of paperwork it may behoove you to get a professional to help, which turbotax also offers.
Date published: 2022-10-15
Rated 4 out of 5 by from I have only one complaint ! Same problem 2020 and this past year (2021) ! Your final quality check pasted with flying colors . However the full amount that was withheld was withheld (according to your software) was to be refunded to me. Only half of my was refunded because only 50 % of the adjusted gross income could be tax deductible. Your software may have a defect because it happened again for 2021 but I am adjusting the form with a pen. I had attempted to contact you about but you have no phone # Nottingham< Maryland
Date published: 2022-10-15
Rated 1 out of 5 by from Can't Change 1040 Answer, No Credible Support I like TurboTax because if it fills out a form wrong, you can override it. This is no longer the case. If you want to change the answer about virtual currency trading, the first checkbox on form 1040, you are out of luck. Try to access help and you get a long article, written by "the community", filled with visible HTML tags making it hard to read, that says "maybe you could go through the interview and change it" and this was completely ineffective. I was tempted to call support, but last time I called, I was on for two hours, with some woman working from her kitchen, who told me to delete all my data and start over. The "crowd sourced" community support is bust and the recruitment of unknowledgeable people to work from home, is also, a bust. Come on Intuit -- you nearly have a monopoly on this product, please step up your game.
Date published: 2022-10-15
Rated 5 out of 5 by from TURBO TAX IS THE BEST TOOL I HAVE EVER USED !! Esther - based in Atlanta, GA, patiently guided me thru the transmittal process. Friendly, Definitely interested in her work, Patient, SHE IS A "10" in my pc! She is a model help desk employee.
Date published: 2022-10-15
Rated 4 out of 5 by from Turbo Tax Good experience. Easy to navigate. Some forms difficult to access.
Date published: 2022-10-15
Rated 1 out of 5 by from Less and less user friendly Issues with 1099-NECs merging into one Sch. C and with trying to get the $600 charitable contribution when using the standard deduction.
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax is great! I have been using TurboTax in 1986. It is an excellent program
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 150