TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from TurboTax Service Desk is Great! I had trouble with downloading updates. I finally called the TurboTax service number and a very patient gentleman walked me through the steps I needed to take to get the uplads correct. He was very knowledgeable and very patient. My hat is off to him and the rest of the service team!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax feels like a joke. All these little animations, and big letters make me feel dumb, but I may be since I am using TurboTax. Of course I doing my taxes on the deadline date its turbotax. But overall, they I felt good about the results and I am satisfied with the outcome.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Saves Time Easy to use, help features have vastly improved. Straight to the point and they give you easy examples. Recommend using if you are a small business and using their online helper to get the maximum amount on your returns
Date published: 2022-04-16
Rated 5 out of 5 by from greata deal way to easy and really it was way to easy and that was easy
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax can be way more user friendly Electronic payment for federal taxes NEVER worked for me, so I file federal electronically while sending a check, I also pay state by check because paying 25 bucks to file electronically is ridiculous. TurboTax should allow a quick way to print state only, while printing the minimal docs needed for the federal. To do this, you have to figure out what the page range is when printing, because there is no option to print only the state for mailing.
Date published: 2022-04-16
Rated 5 out of 5 by from Able to do past years! I was able to easily do 2020 taxes in 2022. Thank you.
Date published: 2022-04-16
Rated 1 out of 5 by from Plan on Using another free service - Capital Gains I'm not happy again this year because the program tries to steer you into paying for a very simple return. it is underhanded. I had capital gains of $31 and had to buy the $89 program. I'm single, up for a job loss, had a bad covid year and now this. It's late and I google only to see other sites are free if you make less than $70k a year and have capital gains. Turbo Tax isn't even listed as one of the best programs to use. I need to find another service.
Date published: 2022-04-16
Rated 2 out of 5 by from TurboTax not what I expected. I am not pleased I was made to pay to do my taxes with TurboTax, when I was told I could use it free. They actually make you choose the one to be able to go on. I will be doing them with H&R like always b4 for free. Thanks anyway.
Date published: 2022-04-16
Rated 4 out of 5 by from It is helpful Filing is easy but I do not understand what is going on with my file that is not going though
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is very good Very easy to use, very user friendly, instructions were simple and easy to understand
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Service Desk is Great! I had trouble with downloading updates. I finally called the TurboTax service number and a very patient gentleman walked me through the steps I needed to take to get the uplads correct. He was very knowledgeable and very patient. My hat is off to him and the rest of the service team!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax feels like a joke. All these little animations, and big letters make me feel dumb, but I may be since I am using TurboTax. Of course I doing my taxes on the deadline date its turbotax. But overall, they I felt good about the results and I am satisfied with the outcome.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Saves Time Easy to use, help features have vastly improved. Straight to the point and they give you easy examples. Recommend using if you are a small business and using their online helper to get the maximum amount on your returns
Date published: 2022-04-16
Rated 5 out of 5 by from greata deal way to easy and really it was way to easy and that was easy
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax can be way more user friendly Electronic payment for federal taxes NEVER worked for me, so I file federal electronically while sending a check, I also pay state by check because paying 25 bucks to file electronically is ridiculous. TurboTax should allow a quick way to print state only, while printing the minimal docs needed for the federal. To do this, you have to figure out what the page range is when printing, because there is no option to print only the state for mailing.
Date published: 2022-04-16
Rated 5 out of 5 by from Able to do past years! I was able to easily do 2020 taxes in 2022. Thank you.
Date published: 2022-04-16
Rated 1 out of 5 by from Plan on Using another free service - Capital Gains I'm not happy again this year because the program tries to steer you into paying for a very simple return. it is underhanded. I had capital gains of $31 and had to buy the $89 program. I'm single, up for a job loss, had a bad covid year and now this. It's late and I google only to see other sites are free if you make less than $70k a year and have capital gains. Turbo Tax isn't even listed as one of the best programs to use. I need to find another service.
Date published: 2022-04-16
Rated 2 out of 5 by from TurboTax not what I expected. I am not pleased I was made to pay to do my taxes with TurboTax, when I was told I could use it free. They actually make you choose the one to be able to go on. I will be doing them with H&R like always b4 for free. Thanks anyway.
Date published: 2022-04-16
Rated 4 out of 5 by from It is helpful Filing is easy but I do not understand what is going on with my file that is not going though
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is very good Very easy to use, very user friendly, instructions were simple and easy to understand
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1476