TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Very Good Tax Software ! I have used TurboTax in excess of 15 years and it is very reliable. I like that it will walk you through every step and revert to insure that you are entering the correct information.
Date published: 2022-04-16
Rated 3 out of 5 by from Foreign tax credit form missing There is no form for claiming the foreign tax credit on the turbotax business software and thus i was unable to claim the foreign tax credit. You should make irs form 1118 available on the turbotax business software
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo tax is good, but needs refinement I have been using TurboTax for that last 20 years. You mostly get things right, but you still confuse and aggravate things. I always answer to walk me through everything. Yet every year I am not asked about the alimony I paid. I have to go back and find that section every time. Your okay or next button jumps around the screen. It's a big pain in the butt when I have to go back to a section and make a change near the beginning. Then I need to navigate through the section but I can't click "next" a bunch of times to get through the section to be able to move forward to where I was. No I have to keep moving the mouse a half an inch this way or that to click on the button. When I get through the deductions it tells me the standard deduction is better. Great, that's awesome but what does that mean? Why is it better? Oh after reading the little help; snippets which don't really tell me why I click the next button and then click it again...and then finally I get the window with two bullet points of what the standard deduction would be and what I was claiming when itemizing. Those two bullet points would have been much better if they were two screens earlier. Then we get to the e-file section. 'm presented with a bullet list of how I want to e-file. I click on "the same account as last year" I even expand the full account number to be sure. I click next....and you ask me for the routing number and account number again, right after I clicked on the "use the same account as last year" Okay I think that's okay they need to be sure I'm not a fool and forgot that my accounts have changed. So I dig the info out of my file cabinet and type it in again. Thinking I'm done I put the files away. I get to the how do you want your state refund. I click the bullet to go to the same account as my federal refund. And again the window pops up asking for the routing number and account number,,,,which I just typed in to verify one minute ago. Like I said the program is good, but there are a few refinements that would make it easier. Oops one more. When I'm trying to import my financials I am unable to use the password from my password safe to login. This is the password that is already in my clipboard. Now I have to open the safe program up and manually type in the convoluted password.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Quick and Easy! I used to Deluxe product to quickly and easily complete my 2021 State and Federal taxes. The review notes and suggestions were very helpful.
Date published: 2022-04-16
Rated 2 out of 5 by from Worst version ever! The program quality has drastically deteriorated. Fundamental bugs, e.g. forced critical upgrade resulted in inability to re-enter the program, with no productive solutions to be found on the web, particularly from Turbotax. Had to hack the product to complete the return.
Date published: 2022-04-16
Rated 2 out of 5 by from It's Deductible Didn't Work Properly in TY2021 When TurboTax went to go look for It's Deductible, my charities listed for TY2020 were not available in TY2021 Tab. Had to enter my charities by hand this year. Similar problems plagued the message board in early Jan-Mar 2022. Not fixed, No Bueno!
Date published: 2022-04-16
Rated 5 out of 5 by from Love the product Turbo Tax always provides me with step by step instructions on how to file my returns. That's worth so much these days.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax - So Easy! Great features, helps you right through every tax situation. Was done in under an hour!
Date published: 2022-04-16
Rated 4 out of 5 by from Overall very good experience (as usual) The only reason I did not give TT a 5-star rating is that it lacks good online support for basic questions. It has gotten better, but searching the forum for answers is still cumbersome and uses outdated search capabilities. TT needs to employ more AI.
Date published: 2022-04-16
Rated 4 out of 5 by from They help me a lot Never filed taxes before, they help me every step of the way
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1398
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very Good Tax Software ! I have used TurboTax in excess of 15 years and it is very reliable. I like that it will walk you through every step and revert to insure that you are entering the correct information.
Date published: 2022-04-16
Rated 3 out of 5 by from Foreign tax credit form missing There is no form for claiming the foreign tax credit on the turbotax business software and thus i was unable to claim the foreign tax credit. You should make irs form 1118 available on the turbotax business software
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo tax is good, but needs refinement I have been using TurboTax for that last 20 years. You mostly get things right, but you still confuse and aggravate things. I always answer to walk me through everything. Yet every year I am not asked about the alimony I paid. I have to go back and find that section every time. Your okay or next button jumps around the screen. It's a big pain in the butt when I have to go back to a section and make a change near the beginning. Then I need to navigate through the section but I can't click "next" a bunch of times to get through the section to be able to move forward to where I was. No I have to keep moving the mouse a half an inch this way or that to click on the button. When I get through the deductions it tells me the standard deduction is better. Great, that's awesome but what does that mean? Why is it better? Oh after reading the little help; snippets which don't really tell me why I click the next button and then click it again...and then finally I get the window with two bullet points of what the standard deduction would be and what I was claiming when itemizing. Those two bullet points would have been much better if they were two screens earlier. Then we get to the e-file section. 'm presented with a bullet list of how I want to e-file. I click on "the same account as last year" I even expand the full account number to be sure. I click next....and you ask me for the routing number and account number again, right after I clicked on the "use the same account as last year" Okay I think that's okay they need to be sure I'm not a fool and forgot that my accounts have changed. So I dig the info out of my file cabinet and type it in again. Thinking I'm done I put the files away. I get to the how do you want your state refund. I click the bullet to go to the same account as my federal refund. And again the window pops up asking for the routing number and account number,,,,which I just typed in to verify one minute ago. Like I said the program is good, but there are a few refinements that would make it easier. Oops one more. When I'm trying to import my financials I am unable to use the password from my password safe to login. This is the password that is already in my clipboard. Now I have to open the safe program up and manually type in the convoluted password.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Quick and Easy! I used to Deluxe product to quickly and easily complete my 2021 State and Federal taxes. The review notes and suggestions were very helpful.
Date published: 2022-04-16
Rated 2 out of 5 by from Worst version ever! The program quality has drastically deteriorated. Fundamental bugs, e.g. forced critical upgrade resulted in inability to re-enter the program, with no productive solutions to be found on the web, particularly from Turbotax. Had to hack the product to complete the return.
Date published: 2022-04-16
Rated 2 out of 5 by from It's Deductible Didn't Work Properly in TY2021 When TurboTax went to go look for It's Deductible, my charities listed for TY2020 were not available in TY2021 Tab. Had to enter my charities by hand this year. Similar problems plagued the message board in early Jan-Mar 2022. Not fixed, No Bueno!
Date published: 2022-04-16
Rated 5 out of 5 by from Love the product Turbo Tax always provides me with step by step instructions on how to file my returns. That's worth so much these days.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax - So Easy! Great features, helps you right through every tax situation. Was done in under an hour!
Date published: 2022-04-16
Rated 4 out of 5 by from Overall very good experience (as usual) The only reason I did not give TT a 5-star rating is that it lacks good online support for basic questions. It has gotten better, but searching the forum for answers is still cumbersome and uses outdated search capabilities. TT needs to employ more AI.
Date published: 2022-04-16
Rated 4 out of 5 by from They help me a lot Never filed taxes before, they help me every step of the way
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1398