TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from Turbo Tax POOR QUALITY Very disappointing. Please provide a better more robust product. Went to file electronically and on that date learned that the Turbo Tax team for electronically filing was taking off for the rest of tax season. They decided to stop offering electronic filing BEFORE extended due date. Have a good day Turbo tax team. Enjoy the time off. I am off to the post office and looking for postage stamps. I guess the refund will take about two months longer also.
Date published: 2022-10-16
Rated 3 out of 5 by from Get's the job down I guess This will be my last year using Turbo Tax. The cost of the program, the filing fees, the refund fee, and the Audit Defense fee... Fee+fee+fee+fee...= cheaper to get it all done by a tax preparer! Less hassle and more piece-of-mind!
Date published: 2022-10-16
Rated 4 out of 5 by from Unresolved questions Generally good. I get frustrated when it asks me if I have carryover expenses from the last year, but doesn't show me what they were last year, like it does in so many other places. Also, it takes forever to check , file and get out. So many "Just a few more steps". There used to be a way to tell where you are in the process, so you can jump back to it, but no more. Also, the error-correcting section can be frustrating: showing you an IRS form, with the error somewhere in it. Hard to find. You may end up in an ininite loop trying to correct the error.
Date published: 2022-10-16
Rated 4 out of 5 by from GOOD BUT HAS SOME BUGS There are some non-fatal bugs and less than intuitive steps to put in desired data.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax 2021 I have used Turbo Tax for 10 years and find it easy to use.
Date published: 2022-10-16
Rated 4 out of 5 by from lengthy time at the 'puter but all worth it. It took me awhile, but I THINK I got my taxes filed. I was finally able to print out my returns, but it was a challenge.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is the best tool for self-employed small business owner
Date published: 2022-10-16
Rated 2 out of 5 by from A bit deceptive on the 'free version' I have a simple tax return as a student and should not have been required to upgrade to Deluxe version. But after all the work, then being forced to upgrade, it was too late to seek another option.
Date published: 2022-10-16
Rated 1 out of 5 by from Turbo Tax is Great I've been using Turbo Tax for many years and will continue to.
Date published: 2022-10-16
Rated 5 out of 5 by from Wouldn't do taxes any other way It would be more time saving when going through income/expenses etc, that when you are asked to press the "Continue" button you are given the choice of going to the next item instead of going back to the "List" then have to scroll to the bottom of the list.before you can go to the Next.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 135
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax POOR QUALITY Very disappointing. Please provide a better more robust product. Went to file electronically and on that date learned that the Turbo Tax team for electronically filing was taking off for the rest of tax season. They decided to stop offering electronic filing BEFORE extended due date. Have a good day Turbo tax team. Enjoy the time off. I am off to the post office and looking for postage stamps. I guess the refund will take about two months longer also.
Date published: 2022-10-16
Rated 3 out of 5 by from Get's the job down I guess This will be my last year using Turbo Tax. The cost of the program, the filing fees, the refund fee, and the Audit Defense fee... Fee+fee+fee+fee...= cheaper to get it all done by a tax preparer! Less hassle and more piece-of-mind!
Date published: 2022-10-16
Rated 4 out of 5 by from Unresolved questions Generally good. I get frustrated when it asks me if I have carryover expenses from the last year, but doesn't show me what they were last year, like it does in so many other places. Also, it takes forever to check , file and get out. So many "Just a few more steps". There used to be a way to tell where you are in the process, so you can jump back to it, but no more. Also, the error-correcting section can be frustrating: showing you an IRS form, with the error somewhere in it. Hard to find. You may end up in an ininite loop trying to correct the error.
Date published: 2022-10-16
Rated 4 out of 5 by from GOOD BUT HAS SOME BUGS There are some non-fatal bugs and less than intuitive steps to put in desired data.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax 2021 I have used Turbo Tax for 10 years and find it easy to use.
Date published: 2022-10-16
Rated 4 out of 5 by from lengthy time at the 'puter but all worth it. It took me awhile, but I THINK I got my taxes filed. I was finally able to print out my returns, but it was a challenge.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is the best tool for self-employed small business owner
Date published: 2022-10-16
Rated 2 out of 5 by from A bit deceptive on the 'free version' I have a simple tax return as a student and should not have been required to upgrade to Deluxe version. But after all the work, then being forced to upgrade, it was too late to seek another option.
Date published: 2022-10-16
Rated 1 out of 5 by from Turbo Tax is Great I've been using Turbo Tax for many years and will continue to.
Date published: 2022-10-16
Rated 5 out of 5 by from Wouldn't do taxes any other way It would be more time saving when going through income/expenses etc, that when you are asked to press the "Continue" button you are given the choice of going to the next item instead of going back to the "List" then have to scroll to the bottom of the list.before you can go to the Next.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 135