TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Great except for applying correct discounts!! I have used Turbo Tax for years and love the products and ease of use, however, for the last two to three years when it is time to check out and pay, the discount is never given to you and the amount of time spent on trying to find out why ends up ruining the whole experience. Thats why I didn't give an excellent rating.
Date published: 2022-04-15
Rated 1 out of 5 by from This years software was not good Was unable to readily find last years return, the PDF file I found wouldnt populate all the last years return information, wouldn't load the PDF file from a thumb drive to the new return. still cant find how to load the .tax file to this years "online" return, very confusing with all the upsell advertisements when signing onto the home account page. I couldnt find how to download a .tax file from the save page at the end of filing, in the software, only a PDF download.
Date published: 2022-04-15
Rated 4 out of 5 by from Awesome great great great great awesome awesome awesome love it
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was easy filing I didn't like that there was a cost to filing my Federal returns. Been filing with Turbo Tax for multiple years and never had to pay Federal before. But it was easy and convenient so I stuck with them to file again this year.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is perfect. I have been filing tax return using TurboTax Online (or desktop product) for last decade. It is a great tool for anyone interested to file on their own for all different scenarios. With live help and expert review you are always right. The expert that talked with (Jonathan) is absolutely experienced. He helped on the specific questions I had with full confidence and clarity. Kudos to the TurboTax team.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax was great For the first time in my life I had to file my own taxes. Turbo tax made it super easy and understandable. Definately with use them again
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax -useful but not completely user friendly Easy to get started but the AI driven interview process did not get that I needed a 1095 A to complete my taxes even though I went through the medical insurance section. There was no pop up asking for the form. I wondered about that but as the software did not ask I did not provide thinking may be it was not necessary. Therefore, the return was rejected.
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX AWESOME This is the 2nd year using Turbo Tax Web. Unfortunately was lacking concept in area where i was getting frustrated, until i made that phone call and talk to Mr. Jim whom resolved the issue within less than five minutes. The very best "TURBO TAX" Way to Go.!!! A BIG THANK YOU.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is a great product I don't like writing reviews. I will pass on this one. I have used Turbo for many years.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax It was frustrating at times because I havent used it in 10 yrs and things have changed. But I made it through yeah!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great except for applying correct discounts!! I have used Turbo Tax for years and love the products and ease of use, however, for the last two to three years when it is time to check out and pay, the discount is never given to you and the amount of time spent on trying to find out why ends up ruining the whole experience. Thats why I didn't give an excellent rating.
Date published: 2022-04-15
Rated 1 out of 5 by from This years software was not good Was unable to readily find last years return, the PDF file I found wouldnt populate all the last years return information, wouldn't load the PDF file from a thumb drive to the new return. still cant find how to load the .tax file to this years "online" return, very confusing with all the upsell advertisements when signing onto the home account page. I couldnt find how to download a .tax file from the save page at the end of filing, in the software, only a PDF download.
Date published: 2022-04-15
Rated 4 out of 5 by from Awesome great great great great awesome awesome awesome love it
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was easy filing I didn't like that there was a cost to filing my Federal returns. Been filing with Turbo Tax for multiple years and never had to pay Federal before. But it was easy and convenient so I stuck with them to file again this year.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is perfect. I have been filing tax return using TurboTax Online (or desktop product) for last decade. It is a great tool for anyone interested to file on their own for all different scenarios. With live help and expert review you are always right. The expert that talked with (Jonathan) is absolutely experienced. He helped on the specific questions I had with full confidence and clarity. Kudos to the TurboTax team.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax was great For the first time in my life I had to file my own taxes. Turbo tax made it super easy and understandable. Definately with use them again
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax -useful but not completely user friendly Easy to get started but the AI driven interview process did not get that I needed a 1095 A to complete my taxes even though I went through the medical insurance section. There was no pop up asking for the form. I wondered about that but as the software did not ask I did not provide thinking may be it was not necessary. Therefore, the return was rejected.
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX AWESOME This is the 2nd year using Turbo Tax Web. Unfortunately was lacking concept in area where i was getting frustrated, until i made that phone call and talk to Mr. Jim whom resolved the issue within less than five minutes. The very best "TURBO TAX" Way to Go.!!! A BIG THANK YOU.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is a great product I don't like writing reviews. I will pass on this one. I have used Turbo for many years.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax It was frustrating at times because I havent used it in 10 yrs and things have changed. But I made it through yeah!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1321