TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from Too much work! I had TT Premier Live and used the live help at multiple intervals. The live help was reasonably prompt in getting to me considering it is tax season. The live help was always pleasant but usually not able to answer my questions or concerns beyond what I could gain on Google through my own search. Additionally I spent 3 days discussing with multiple live help folks the issues with a state tax return (data imported to state return from Federal return was inaccurately imported to all the wrong boxes). No one was able to provide a work around. Ultimately I did the state return on my own in less than 20 minutes after wasting hours with the live help. At one point the live CPA told me he would work on my problem offline and get back to me.....I have waited over 24 hours and he has not gotten back to me via phone or email update.
Date published: 2022-04-17
Rated 5 out of 5 by from Satisfied Customer Quality product reasonably priced. I appreciate the professional help.
Date published: 2022-04-17
Rated 1 out of 5 by from Not compatible with Mac Fine if Turbo Tax chooses not to be compatible with one of the nation’s most popular computer brands. However, a disclosure early in process rather than when one attempts last three steps would be helpful. Do better TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use! Easy section is easy to navigate, change, and correct.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Awesome with 1 major exception Very user friendly. Very intuitive. Have a collection of years in my office. My only issue is that every year I purchase the software that offers the filing of 1 free state; and Every Year Turbotax can't figure out how to follow through on that "free" promise, and charges me $25.00 plus tax to file the state return.
Date published: 2022-04-17
Rated 5 out of 5 by from great fast and easy, will do again next year, thank you!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Organized is key! Having all my paperwork and information in one spot would have made this processs a whole lot faster. Otherwise, helpful tip made retrieving information easier.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Online help, easy to use All Tax Experts were easy to work with, readily understood my questions, and quickly found solutions, Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awsome! It's very easy to operate. It's very cheaper than an accountant!
Date published: 2022-04-17
Rated 3 out of 5 by from Average at Best Not a fan of Intuit "automatically" digging into outside accounts that are personal and private. IF there is a breach who knows how for the hackers could go
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1270
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too much work! I had TT Premier Live and used the live help at multiple intervals. The live help was reasonably prompt in getting to me considering it is tax season. The live help was always pleasant but usually not able to answer my questions or concerns beyond what I could gain on Google through my own search. Additionally I spent 3 days discussing with multiple live help folks the issues with a state tax return (data imported to state return from Federal return was inaccurately imported to all the wrong boxes). No one was able to provide a work around. Ultimately I did the state return on my own in less than 20 minutes after wasting hours with the live help. At one point the live CPA told me he would work on my problem offline and get back to me.....I have waited over 24 hours and he has not gotten back to me via phone or email update.
Date published: 2022-04-17
Rated 5 out of 5 by from Satisfied Customer Quality product reasonably priced. I appreciate the professional help.
Date published: 2022-04-17
Rated 1 out of 5 by from Not compatible with Mac Fine if Turbo Tax chooses not to be compatible with one of the nation’s most popular computer brands. However, a disclosure early in process rather than when one attempts last three steps would be helpful. Do better TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use! Easy section is easy to navigate, change, and correct.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Awesome with 1 major exception Very user friendly. Very intuitive. Have a collection of years in my office. My only issue is that every year I purchase the software that offers the filing of 1 free state; and Every Year Turbotax can't figure out how to follow through on that "free" promise, and charges me $25.00 plus tax to file the state return.
Date published: 2022-04-17
Rated 5 out of 5 by from great fast and easy, will do again next year, thank you!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Organized is key! Having all my paperwork and information in one spot would have made this processs a whole lot faster. Otherwise, helpful tip made retrieving information easier.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Online help, easy to use All Tax Experts were easy to work with, readily understood my questions, and quickly found solutions, Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awsome! It's very easy to operate. It's very cheaper than an accountant!
Date published: 2022-04-17
Rated 3 out of 5 by from Average at Best Not a fan of Intuit "automatically" digging into outside accounts that are personal and private. IF there is a breach who knows how for the hackers could go
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1270