TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Tried-and-true every year This is probably my 10th year using Turbo Tax... It doesn't matter what complicated or new tax situations go into effect, Turbo Tax is on top of them. For home, business, or even crypto, this software has your back.
Date published: 2022-04-16
Rated 1 out of 5 by from TURBO TAXA use of tax is a best way to do your taxs easy way b y hand
Date published: 2022-04-16
Rated 5 out of 5 by from Great option for tax prep I've been using Turbo Tax for 8 years and have never thought of using anything or anyone else. Fast and easy to use, wish I'd started sooner.
Date published: 2022-04-16
Rated 2 out of 5 by from State return needs improvement I have two problems that come up every year. First, how TT handles boxes 14 and 17. Second, how TT handles NJ 1040. Turbo tax should not charge for the state form when there are so many problems with it. This year, the problem was the check, the "zoom in" on the NJ1040, the mistakes it caused, and that the mistakes cannot be fixed once made.
Date published: 2022-04-16
Rated 5 out of 5 by from So Easy to use Turbo Tax will guide you from the start to the last page of filing.
Date published: 2022-04-16
Rated 5 out of 5 by from Very Helpful! TurboTax was very helpful and managed to save me money.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Was a Big Help I believe the program was very well designed. When I needed help from a person, I received very good advice. When I had a general question, I found the Help Screen to be very complete.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax made things so easy! I had such a smooth experience with turbo tax! My phone call with Tom made things so easy!
Date published: 2022-04-16
Rated 1 out of 5 by from Live chat was not worth the time or money For the first time, I paid for "Live" services. I owed way more money than I expected this year. So I got on a call, and I'm not sure why, but this person, while friendly, would not stay on topic; the call must have taken an hour just to get a couple of basic questions answered. In the end, I didn't get anything useful out of this hour -- and I paid a tidy sum of money in order to go through that experience.
Date published: 2022-04-16
Rated 1 out of 5 by from Overly Dumbed Down and Takes for Ever. The software is annoying to use because it is overly dumbed down so that a clueless person can use it. Each screen they show you has only 1 or 2 questions or inputs. So you need to go through hundreds of screens. It would be much faster to get as much info in each screen (at least info related to same topic can be fit in 1 screen)
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tried-and-true every year This is probably my 10th year using Turbo Tax... It doesn't matter what complicated or new tax situations go into effect, Turbo Tax is on top of them. For home, business, or even crypto, this software has your back.
Date published: 2022-04-16
Rated 1 out of 5 by from TURBO TAXA use of tax is a best way to do your taxs easy way b y hand
Date published: 2022-04-16
Rated 5 out of 5 by from Great option for tax prep I've been using Turbo Tax for 8 years and have never thought of using anything or anyone else. Fast and easy to use, wish I'd started sooner.
Date published: 2022-04-16
Rated 2 out of 5 by from State return needs improvement I have two problems that come up every year. First, how TT handles boxes 14 and 17. Second, how TT handles NJ 1040. Turbo tax should not charge for the state form when there are so many problems with it. This year, the problem was the check, the "zoom in" on the NJ1040, the mistakes it caused, and that the mistakes cannot be fixed once made.
Date published: 2022-04-16
Rated 5 out of 5 by from So Easy to use Turbo Tax will guide you from the start to the last page of filing.
Date published: 2022-04-16
Rated 5 out of 5 by from Very Helpful! TurboTax was very helpful and managed to save me money.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Was a Big Help I believe the program was very well designed. When I needed help from a person, I received very good advice. When I had a general question, I found the Help Screen to be very complete.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax made things so easy! I had such a smooth experience with turbo tax! My phone call with Tom made things so easy!
Date published: 2022-04-16
Rated 1 out of 5 by from Live chat was not worth the time or money For the first time, I paid for "Live" services. I owed way more money than I expected this year. So I got on a call, and I'm not sure why, but this person, while friendly, would not stay on topic; the call must have taken an hour just to get a couple of basic questions answered. In the end, I didn't get anything useful out of this hour -- and I paid a tidy sum of money in order to go through that experience.
Date published: 2022-04-16
Rated 1 out of 5 by from Overly Dumbed Down and Takes for Ever. The software is annoying to use because it is overly dumbed down so that a clueless person can use it. Each screen they show you has only 1 or 2 questions or inputs. So you need to go through hundreds of screens. It would be much faster to get as much info in each screen (at least info related to same topic can be fit in 1 screen)
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1196