TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use This is the third year in a row I have used TurboTax and it makes it easy to file with them having my information from the previous years. They have good explanations for what I might be confused by.
Date published: 2021-05-16
Rated 4 out of 5 by from A Few Hiccups but Fantastic Overall There were a few sections on the return that kept going in to a constant loop, but I think it was because I had entered some information incorrectly. Overall my experience was great!
Date published: 2021-05-16
Rated 5 out of 5 by from Nice updates and great Customer Service Our taxes were more complex this year but I had awesome support.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax is becoming more difficult Once you download your information, you still need to go back and verify each item. It makes completing your tax return more labor intensove.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Easy to file. Step by Step guidelines. Thank you. !
Date published: 2021-05-16
Rated 4 out of 5 by from 2020 turbotac reveiw it was fine and i was able to c omplet my reuturn.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Easy, great guidance and quick! I have used for many years, always easy, great guidance and information on the various options and ultimately quicker than going through a service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Experience with Turbo Tax experience with Turbo Tax
Date published: 2021-05-16
Rated 1 out of 5 by from what happened to turbo tax in 2020? Unable to deduct charitable contribution, and saw that many others had the same problem. Many things did not carry over from 2019. Turbotax almost cost me1400.00, but i caught the error at the last minute. Makes me wonder what else im losing by using turbo tax?
Date published: 2021-05-16
Rated 2 out of 5 by from TurboTax regressed this year I have been filing my returns annually using TurboTax, first the PC product and then the online product now for over 20 years, without issues. However this year, unfortunately it completely failed me with my 1099. I trade options, and imported my 1099 from my broker; however for every transaction where I had sold the option before it expired, this year it required me to manually go in and review/fix, for tens of such transactions; something that didn't used to happen before. Thus I ended up spending several hours doing my tax return that should have been at most a couple of hours. Also it does not handle international situations, especially addresses very well. I spent a couple of hours with a couple of support specialists to solve above problems, and they couldn't really come up with satisfactory solutions either. Small mercies: the first rep gave me a small discount for my tax fees, though even there the code wouldn't work and I had to open a separate support session to get a new code. Overall, a big fail this year compared to previous years.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1046
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use This is the third year in a row I have used TurboTax and it makes it easy to file with them having my information from the previous years. They have good explanations for what I might be confused by.
Date published: 2021-05-16
Rated 4 out of 5 by from A Few Hiccups but Fantastic Overall There were a few sections on the return that kept going in to a constant loop, but I think it was because I had entered some information incorrectly. Overall my experience was great!
Date published: 2021-05-16
Rated 5 out of 5 by from Nice updates and great Customer Service Our taxes were more complex this year but I had awesome support.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax is becoming more difficult Once you download your information, you still need to go back and verify each item. It makes completing your tax return more labor intensove.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Easy to file. Step by Step guidelines. Thank you. !
Date published: 2021-05-16
Rated 4 out of 5 by from 2020 turbotac reveiw it was fine and i was able to c omplet my reuturn.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Easy, great guidance and quick! I have used for many years, always easy, great guidance and information on the various options and ultimately quicker than going through a service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Experience with Turbo Tax experience with Turbo Tax
Date published: 2021-05-16
Rated 1 out of 5 by from what happened to turbo tax in 2020? Unable to deduct charitable contribution, and saw that many others had the same problem. Many things did not carry over from 2019. Turbotax almost cost me1400.00, but i caught the error at the last minute. Makes me wonder what else im losing by using turbo tax?
Date published: 2021-05-16
Rated 2 out of 5 by from TurboTax regressed this year I have been filing my returns annually using TurboTax, first the PC product and then the online product now for over 20 years, without issues. However this year, unfortunately it completely failed me with my 1099. I trade options, and imported my 1099 from my broker; however for every transaction where I had sold the option before it expired, this year it required me to manually go in and review/fix, for tens of such transactions; something that didn't used to happen before. Thus I ended up spending several hours doing my tax return that should have been at most a couple of hours. Also it does not handle international situations, especially addresses very well. I spent a couple of hours with a couple of support specialists to solve above problems, and they couldn't really come up with satisfactory solutions either. Small mercies: the first rep gave me a small discount for my tax fees, though even there the code wouldn't work and I had to open a separate support session to get a new code. Overall, a big fail this year compared to previous years.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1046