TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
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Rated 1 out of 5 by BlueCavern from Does TurboTax keep getting worse? 8th year doing this and everytime it feels more painful. Especially dislike how they try to upsdell and side sell produts that are based on the fear having screwed up your taxes. Isn't the point of using TurboTax to feel confident that taxes are done properly?
Date published: 2023-04-09
Rated 4 out of 5 by Que90 from Been using it for a few years Although i wished i understood it better i feel this is the best option for me to file my taxes. So areas need more explanation and I need to be able to access the documents without having to leave one page to go to the other.
Date published: 2023-04-09
Rated 5 out of 5 by Erica41 from Turbo is awesome taxpayer I love my experience with the company . It was so easy.
Date published: 2023-04-09
Rated 4 out of 5 by Shrimpydos from Tedious but helpful the visuals make me feel like it is not so bad. I have a very common tax situation. Only thing that I found very annoying was the consent agreement asking for my data, as well as the extra charges they try to give me of $59. Also it costs an extra $40 to pay for turbo tax through your refund. These extra payments get suggested as you fill out the form, so be careful to not click on accident as you are filing.
Date published: 2023-04-09
Rated 5 out of 5 by H 13 from Turbo Tax Rocks We have used Turbo Tax for several years to file our taxes. Every year it seems to get easier and easier. We have never had a problem or an issue filing with Turbo Tax. We absolutely love it!!
Date published: 2023-04-09
Rated 5 out of 5 by JohnHouTx from Turbo Tax is top notch Both of the Turbo Tax experts I dealt with today are knowledgeable and put me at ease in filing my return.
Date published: 2023-04-09
Rated 3 out of 5 by Darko Mittmeric from Hidden Fees are annoying Good--good deal overall; was quick and kept it simple; I liked the option to go through all the items or to choose particular ones. The list price should be what it costs; I paid $60 at the store; not cool that there were another $60 worth of hidden fees; it also seems overly eager to add "Audit Defense" to my account which I don't want.
Date published: 2023-04-09
Rated 3 out of 5 by DevonMcC from Turbo Tax Does Not Handle Option-writing Well I wasted an hour confirming that the cost basis is zero for the options I wrote. The cost basis is always zero, as far as I know, for options I write.
Date published: 2023-04-09
Rated 5 out of 5 by RosieL99 from Very easy to use Always good! Very simple way to work through all the sections.
Date published: 2023-04-09
Rated 5 out of 5 by Dav Mac from It made filing easy I have very little time. Tax returns used to take ages but TurboTax is very user-friendly.
All TurboTax® Offerings Reviews - Page 4008
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by BlueCavern from Does TurboTax keep getting worse? 8th year doing this and everytime it feels more painful. Especially dislike how they try to upsdell and side sell produts that are based on the fear having screwed up your taxes. Isn't the point of using TurboTax to feel confident that taxes are done properly?
Date published: 2023-04-09
Rated 4 out of 5 by Que90 from Been using it for a few years Although i wished i understood it better i feel this is the best option for me to file my taxes. So areas need more explanation and I need to be able to access the documents without having to leave one page to go to the other.
Date published: 2023-04-09
Rated 5 out of 5 by Erica41 from Turbo is awesome taxpayer I love my experience with the company . It was so easy.
Date published: 2023-04-09
Rated 4 out of 5 by Shrimpydos from Tedious but helpful the visuals make me feel like it is not so bad. I have a very common tax situation. Only thing that I found very annoying was the consent agreement asking for my data, as well as the extra charges they try to give me of $59. Also it costs an extra $40 to pay for turbo tax through your refund. These extra payments get suggested as you fill out the form, so be careful to not click on accident as you are filing.
Date published: 2023-04-09
Rated 5 out of 5 by H 13 from Turbo Tax Rocks We have used Turbo Tax for several years to file our taxes. Every year it seems to get easier and easier. We have never had a problem or an issue filing with Turbo Tax. We absolutely love it!!
Date published: 2023-04-09
Rated 5 out of 5 by JohnHouTx from Turbo Tax is top notch Both of the Turbo Tax experts I dealt with today are knowledgeable and put me at ease in filing my return.
Date published: 2023-04-09
Rated 3 out of 5 by Darko Mittmeric from Hidden Fees are annoying Good--good deal overall; was quick and kept it simple; I liked the option to go through all the items or to choose particular ones. The list price should be what it costs; I paid $60 at the store; not cool that there were another $60 worth of hidden fees; it also seems overly eager to add "Audit Defense" to my account which I don't want.
Date published: 2023-04-09
Rated 3 out of 5 by DevonMcC from Turbo Tax Does Not Handle Option-writing Well I wasted an hour confirming that the cost basis is zero for the options I wrote. The cost basis is always zero, as far as I know, for options I write.
Date published: 2023-04-09
Rated 5 out of 5 by RosieL99 from Very easy to use Always good! Very simple way to work through all the sections.
Date published: 2023-04-09
Rated 5 out of 5 by Dav Mac from It made filing easy I have very little time. Tax returns used to take ages but TurboTax is very user-friendly.
All TurboTax® Offerings Reviews - Page 4008
Date published: 2023-04-09