TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
neveragain35465463 from
Deliberately makes it difficult to file for free
Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by
BigC1023 from
TurboTax Helps
Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
Rated 4 out of 5 by
JL1948 from
adapt to senior needs
You need to adjust to senior citizens use. Prnt is too small and just increasing screen size makes it to confusing to view. Verifications of not a robot TOOOOOOOOOOOO small and cannot be enlarger to view. You need to adapt to senior citizens needs
Date published: 2023-04-07
Rated 3 out of 5 by
LeRoyNC from
The 2022 version is way more confusing
Kind of frustrating! Last few years of TurboTax were much easier to follow and understand.
Date published: 2023-04-07
Rated 4 out of 5 by
Taxman 20230407 from
Fastest Return Yet!
The carry over of information, ability to upload W2s and other automated options save time and remove the possibility of manual errors.
Date published: 2023-04-07
Rated 1 out of 5 by
ababababababab from
Glitches all the way through
Not transparent - forced upgrade to Premium at the very end. The software froze over and over throughout the process forcing me to tab through everything on the page in order to continue inputting information. Very disappointed.
Date published: 2023-04-07
Rated 4 out of 5 by
LITTLEFOGHORN from
NEED TO BE ABLE TO PRINT SECTIONS AS I GO
I'VE USED TURBOTAX FOR MANY YEARS BUT IT WAS MORE DIFFICLT TO FOLLOW THIS YEAR. I WOULD LIKE TO BE ABLE TO PRINT EACH SECTION AS I COMPLETE IT. I DON'T WANT TO USE DOXILLION BUT IT SEEMS THAT IT IS MY ONLY CHOICE.. IT TOOK ME MUCH LONGER TO DO MY RETURN THIS YEAR.. FRUSTRATING
Date published: 2023-04-07
Rated 5 out of 5 by
Pat and Col from
quick and easy
once again turbo tax came through and helped me cover every tax break that applied to us!
Date published: 2023-04-07
Rated 5 out of 5 by
Dasd50 from
Program changes made between 2021 and 2022
I'll start with the good. The agent I talked to was excellent.The bad was the elimination of the Override both for numbers and yes and no answers. TurboTax Premier has always had a direct line to an Agent. Not anymore! This year you are directed to a group of Web pages that are mostly confusing and gave little help in finding answers.
Date published: 2023-04-07
Rated 5 out of 5 by
KJ082068 from
Turbo Tax
Very easy to follow instructions, quick and easy to file.
All TurboTax® Offerings Reviews - Page 3938
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
neveragain35465463 from
Deliberately makes it difficult to file for free
Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by
BigC1023 from
TurboTax Helps
Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
Rated 4 out of 5 by
JL1948 from
adapt to senior needs
You need to adjust to senior citizens use. Prnt is too small and just increasing screen size makes it to confusing to view. Verifications of not a robot TOOOOOOOOOOOO small and cannot be enlarger to view. You need to adapt to senior citizens needs
Date published: 2023-04-07
Rated 3 out of 5 by
LeRoyNC from
The 2022 version is way more confusing
Kind of frustrating! Last few years of TurboTax were much easier to follow and understand.
Date published: 2023-04-07
Rated 4 out of 5 by
Taxman 20230407 from
Fastest Return Yet!
The carry over of information, ability to upload W2s and other automated options save time and remove the possibility of manual errors.
Date published: 2023-04-07
Rated 1 out of 5 by
ababababababab from
Glitches all the way through
Not transparent - forced upgrade to Premium at the very end. The software froze over and over throughout the process forcing me to tab through everything on the page in order to continue inputting information. Very disappointed.
Date published: 2023-04-07
Rated 4 out of 5 by
LITTLEFOGHORN from
NEED TO BE ABLE TO PRINT SECTIONS AS I GO
I'VE USED TURBOTAX FOR MANY YEARS BUT IT WAS MORE DIFFICLT TO FOLLOW THIS YEAR. I WOULD LIKE TO BE ABLE TO PRINT EACH SECTION AS I COMPLETE IT. I DON'T WANT TO USE DOXILLION BUT IT SEEMS THAT IT IS MY ONLY CHOICE.. IT TOOK ME MUCH LONGER TO DO MY RETURN THIS YEAR.. FRUSTRATING
Date published: 2023-04-07
Rated 5 out of 5 by
Pat and Col from
quick and easy
once again turbo tax came through and helped me cover every tax break that applied to us!
Date published: 2023-04-07
Rated 5 out of 5 by
Dasd50 from
Program changes made between 2021 and 2022
I'll start with the good. The agent I talked to was excellent.The bad was the elimination of the Override both for numbers and yes and no answers. TurboTax Premier has always had a direct line to an Agent. Not anymore! This year you are directed to a group of Web pages that are mostly confusing and gave little help in finding answers.
Date published: 2023-04-07
Rated 5 out of 5 by
KJ082068 from
Turbo Tax
Very easy to follow instructions, quick and easy to file.
All TurboTax® Offerings Reviews - Page 3938
Date published: 2023-04-07