TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
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Rated 1 out of 5 by from Deliberately makes it difficult to file for free Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Helps Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
Rated 4 out of 5 by from adapt to senior needs You need to adjust to senior citizens use. Prnt is too small and just increasing screen size makes it to confusing to view. Verifications of not a robot TOOOOOOOOOOOO small and cannot be enlarger to view. You need to adapt to senior citizens needs
Date published: 2023-04-07
Rated 3 out of 5 by from The 2022 version is way more confusing Kind of frustrating! Last few years of TurboTax were much easier to follow and understand.
Date published: 2023-04-07
Rated 4 out of 5 by from Fastest Return Yet! The carry over of information, ability to upload W2s and other automated options save time and remove the possibility of manual errors.
Date published: 2023-04-07
Rated 1 out of 5 by from Glitches all the way through Not transparent - forced upgrade to Premium at the very end. The software froze over and over throughout the process forcing me to tab through everything on the page in order to continue inputting information. Very disappointed.
Date published: 2023-04-07
Rated 4 out of 5 by from NEED TO BE ABLE TO PRINT SECTIONS AS I GO I'VE USED TURBOTAX FOR MANY YEARS BUT IT WAS MORE DIFFICLT TO FOLLOW THIS YEAR. I WOULD LIKE TO BE ABLE TO PRINT EACH SECTION AS I COMPLETE IT. I DON'T WANT TO USE DOXILLION BUT IT SEEMS THAT IT IS MY ONLY CHOICE.. IT TOOK ME MUCH LONGER TO DO MY RETURN THIS YEAR.. FRUSTRATING
Date published: 2023-04-07
Rated 5 out of 5 by from quick and easy once again turbo tax came through and helped me cover every tax break that applied to us!
Date published: 2023-04-07
Rated 5 out of 5 by from Program changes made between 2021 and 2022 I'll start with the good. The agent I talked to was excellent.The bad was the elimination of the Override both for numbers and yes and no answers. TurboTax Premier has always had a direct line to an Agent. Not anymore! This year you are directed to a group of Web pages that are mostly confusing and gave little help in finding answers.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Very easy to follow instructions, quick and easy to file.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Deliberately makes it difficult to file for free Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Helps Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
Rated 4 out of 5 by from adapt to senior needs You need to adjust to senior citizens use. Prnt is too small and just increasing screen size makes it to confusing to view. Verifications of not a robot TOOOOOOOOOOOO small and cannot be enlarger to view. You need to adapt to senior citizens needs
Date published: 2023-04-07
Rated 3 out of 5 by from The 2022 version is way more confusing Kind of frustrating! Last few years of TurboTax were much easier to follow and understand.
Date published: 2023-04-07
Rated 4 out of 5 by from Fastest Return Yet! The carry over of information, ability to upload W2s and other automated options save time and remove the possibility of manual errors.
Date published: 2023-04-07
Rated 1 out of 5 by from Glitches all the way through Not transparent - forced upgrade to Premium at the very end. The software froze over and over throughout the process forcing me to tab through everything on the page in order to continue inputting information. Very disappointed.
Date published: 2023-04-07
Rated 4 out of 5 by from NEED TO BE ABLE TO PRINT SECTIONS AS I GO I'VE USED TURBOTAX FOR MANY YEARS BUT IT WAS MORE DIFFICLT TO FOLLOW THIS YEAR. I WOULD LIKE TO BE ABLE TO PRINT EACH SECTION AS I COMPLETE IT. I DON'T WANT TO USE DOXILLION BUT IT SEEMS THAT IT IS MY ONLY CHOICE.. IT TOOK ME MUCH LONGER TO DO MY RETURN THIS YEAR.. FRUSTRATING
Date published: 2023-04-07
Rated 5 out of 5 by from quick and easy once again turbo tax came through and helped me cover every tax break that applied to us!
Date published: 2023-04-07
Rated 5 out of 5 by from Program changes made between 2021 and 2022 I'll start with the good. The agent I talked to was excellent.The bad was the elimination of the Override both for numbers and yes and no answers. TurboTax Premier has always had a direct line to an Agent. Not anymore! This year you are directed to a group of Web pages that are mostly confusing and gave little help in finding answers.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Very easy to follow instructions, quick and easy to file.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3938