TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
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TurboTax Online
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Rated 1 out of 5 by
MurphyF from
Don't buy for trusts
TurboTax Business includes the capacity to do trust returns but it is clearly an afterthought and add on. It is poorly thought out and glitching. This is the first and last time I will use it for trusts
Date published: 2023-04-08
Rated 4 out of 5 by
Av8r_too from
Turbo Tax is generally great!
This is the first time that you've charged extra for an e-file of a state return. They used to be free like federal returns. The only complaint I have is that all of your help screens are in such small print that I need two pairs of glasses to see them
Date published: 2023-04-08
Rated 5 out of 5 by
Waytogood from
live Assisted survey
The tax expert, Ashley, she is amazing and professional.
Date published: 2023-04-08
Rated 3 out of 5 by
MojoRick from
Turbo tax is great with some exceptions
Too many diversions to sell MAX. Annoying feature of an otherwise great product. This will cause me to use another tax product next year.
Date published: 2023-04-08
Rated 4 out of 5 by
CJGR1010101 from
Thanks
Seems longer than in the past, thanks for the assistance.
Date published: 2023-04-08
Rated 5 out of 5 by
Ty D from
Fast and Easty
Was very happy filing with Turbo Tax. I really liked that they imported my W-2 forms so I didn't have to manually enter each line
Date published: 2023-04-08
Rated 5 out of 5 by
SaranB from
Makes it easy
Thanks to Turbo Tax, I am able to complete my family taxes in under a couple of hours with a lot less cost than a professional.
Date published: 2023-04-08
Rated 3 out of 5 by
youreallydontwantreviews from
NEEDS SOME FINE TUNING
It would be appreciated if customers were given a list of documents, items or information that will typically be needed BEFORE sitting down to do our own taxes! Also, when doing joint tax returns - need an option to put head of household in first box even if wife is tax preparer.
Date published: 2023-04-08
Rated 4 out of 5 by
Paul314 from
Some parts are clunky.
I had some real difficulties paying turbo tax with a charge card and in filing my return. Seemed like the system was REAL slow.
Date published: 2023-04-08
Rated 5 out of 5 by
sharonfrances from
User Friendly
I have used Turbo Tax for years but this year was exceptionally easy to use. Great changes.
All TurboTax® Offerings Reviews - Page 3899
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
MurphyF from
Don't buy for trusts
TurboTax Business includes the capacity to do trust returns but it is clearly an afterthought and add on. It is poorly thought out and glitching. This is the first and last time I will use it for trusts
Date published: 2023-04-08
Rated 4 out of 5 by
Av8r_too from
Turbo Tax is generally great!
This is the first time that you've charged extra for an e-file of a state return. They used to be free like federal returns. The only complaint I have is that all of your help screens are in such small print that I need two pairs of glasses to see them
Date published: 2023-04-08
Rated 5 out of 5 by
Waytogood from
live Assisted survey
The tax expert, Ashley, she is amazing and professional.
Date published: 2023-04-08
Rated 3 out of 5 by
MojoRick from
Turbo tax is great with some exceptions
Too many diversions to sell MAX. Annoying feature of an otherwise great product. This will cause me to use another tax product next year.
Date published: 2023-04-08
Rated 4 out of 5 by
CJGR1010101 from
Thanks
Seems longer than in the past, thanks for the assistance.
Date published: 2023-04-08
Rated 5 out of 5 by
Ty D from
Fast and Easty
Was very happy filing with Turbo Tax. I really liked that they imported my W-2 forms so I didn't have to manually enter each line
Date published: 2023-04-08
Rated 5 out of 5 by
SaranB from
Makes it easy
Thanks to Turbo Tax, I am able to complete my family taxes in under a couple of hours with a lot less cost than a professional.
Date published: 2023-04-08
Rated 3 out of 5 by
youreallydontwantreviews from
NEEDS SOME FINE TUNING
It would be appreciated if customers were given a list of documents, items or information that will typically be needed BEFORE sitting down to do our own taxes! Also, when doing joint tax returns - need an option to put head of household in first box even if wife is tax preparer.
Date published: 2023-04-08
Rated 4 out of 5 by
Paul314 from
Some parts are clunky.
I had some real difficulties paying turbo tax with a charge card and in filing my return. Seemed like the system was REAL slow.
Date published: 2023-04-08
Rated 5 out of 5 by
sharonfrances from
User Friendly
I have used Turbo Tax for years but this year was exceptionally easy to use. Great changes.
All TurboTax® Offerings Reviews - Page 3899
Date published: 2023-04-08