TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax is decent I've used Turbo Tax for over decade, so I'm pretty familiar with it. I've never loved it, it's a tax filing piece of software, but it's not awful either. The left hand side does provide some navigation, but I still get lost within the subsections. Even though I can login to my employer's payroll and my wife's payroll, I still had to manually enter the W-2s. I think my biggest gripe is that the program doesn't seem to learn my individual situation over the years. Oh, your wife has an HSA at XYZ institution, let's see if we can grab some data from there. Oh, your health insurance is from company XYZ, let's see if we can grab your 1098 HC data. Oh, you child is at XYZ college, let's see if we can grab your 1098-T. For the first time ever, my wife received a 1099-NEC. Filing out the data for this particular situation wasn't very clear or satisfying. I'm a Mint, TurboTax and Quickbooks Payroll customer, yet Intuit doesn't seem to know me all that well. In the end, TurboTax does the job, it's gotten a bit expensive, and I'm a creature of habit, so I plan to stick with it. Finally, Intuit, please don't for one second think that your chatbot is anywhere near as satisfying as talking to a human being on the phone.
Date published: 2023-04-08
Rated 1 out of 5 by from turbo tax review I switched over last year and regret it, this software is much harder to use than other ones. It doesn't clearly show what is owed at all times and it makes me answer the same questions 10 times to get anywhere. I actually hate it hate it and would never recommend it to anyone. Last year it calculated wrong and I got a bill from the IRS I feel stuck since all my info from last year is saved but ugg, not worth it.
Date published: 2023-04-08
Rated 4 out of 5 by from ease of use I have used Turbo Tax for over 15 years and it is always helpful, and convienent
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is WAY better than any other way Very efficient, professional and easy to use. Thank you, I appreciate all the work I DID NOT have to do.
Date published: 2023-04-08
Rated 5 out of 5 by from Long time user Always a seamless process, have used this service for years
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use I did my fed and in one setting. Took three hours.
Date published: 2023-04-08
Rated 4 out of 5 by from Thanks Turbo Tax Straightforward and transparent, this year's taxes were fine
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome Very Easy to use and intuitive. Makes doing taxes simple
Date published: 2023-04-08
Rated 5 out of 5 by from Fast, easy, efficient Have used TurboTax for years now and will continue to do so.
Date published: 2023-04-08
Rated 1 out of 5 by from manditory purchase to pay with your refund? Capitalism, this is capitalism. we all know it, and so do you.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is decent I've used Turbo Tax for over decade, so I'm pretty familiar with it. I've never loved it, it's a tax filing piece of software, but it's not awful either. The left hand side does provide some navigation, but I still get lost within the subsections. Even though I can login to my employer's payroll and my wife's payroll, I still had to manually enter the W-2s. I think my biggest gripe is that the program doesn't seem to learn my individual situation over the years. Oh, your wife has an HSA at XYZ institution, let's see if we can grab some data from there. Oh, your health insurance is from company XYZ, let's see if we can grab your 1098 HC data. Oh, you child is at XYZ college, let's see if we can grab your 1098-T. For the first time ever, my wife received a 1099-NEC. Filing out the data for this particular situation wasn't very clear or satisfying. I'm a Mint, TurboTax and Quickbooks Payroll customer, yet Intuit doesn't seem to know me all that well. In the end, TurboTax does the job, it's gotten a bit expensive, and I'm a creature of habit, so I plan to stick with it. Finally, Intuit, please don't for one second think that your chatbot is anywhere near as satisfying as talking to a human being on the phone.
Date published: 2023-04-08
Rated 1 out of 5 by from turbo tax review I switched over last year and regret it, this software is much harder to use than other ones. It doesn't clearly show what is owed at all times and it makes me answer the same questions 10 times to get anywhere. I actually hate it hate it and would never recommend it to anyone. Last year it calculated wrong and I got a bill from the IRS I feel stuck since all my info from last year is saved but ugg, not worth it.
Date published: 2023-04-08
Rated 4 out of 5 by from ease of use I have used Turbo Tax for over 15 years and it is always helpful, and convienent
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is WAY better than any other way Very efficient, professional and easy to use. Thank you, I appreciate all the work I DID NOT have to do.
Date published: 2023-04-08
Rated 5 out of 5 by from Long time user Always a seamless process, have used this service for years
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use I did my fed and in one setting. Took three hours.
Date published: 2023-04-08
Rated 4 out of 5 by from Thanks Turbo Tax Straightforward and transparent, this year's taxes were fine
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome Very Easy to use and intuitive. Makes doing taxes simple
Date published: 2023-04-08
Rated 5 out of 5 by from Fast, easy, efficient Have used TurboTax for years now and will continue to do so.
Date published: 2023-04-08
Rated 1 out of 5 by from manditory purchase to pay with your refund? Capitalism, this is capitalism. we all know it, and so do you.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3887