TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax unnecessarily required state return One of the tax returns I completed was for a person who lives in PA and works in NJ. PA has reciprocity with PA, so in this situation a NJ return was not necessary since NJ does not withhold state taxes. However, TurboTax said I need to file a NJ return. This was a waste of $45 for purchasing the NJ State and $25 for filing the NJ return. TurboTax needs to be corrected for this situation. I contacted TurboTax and was told I had to pay a fee to discuss my situation. Very disappointed!
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Easy to use and worth the value. Would use again next year.
Date published: 2023-04-11
Rated 3 out of 5 by from I’ve been using turbo tax for years This year is the first year I’ve been disappointed by turbo. One, I now have two accounts for some reason so had to go back on old account to get verification info. Two I feel like they are charging me too much. I didn’t want the credit that I was forced to upgrade to deluxe (the credit was less than the upgrade cost) I may look at other services next year
Date published: 2023-04-11
Rated 5 out of 5 by from Looking Good Another stressful time in the life and times of R U Kidding me
Date published: 2023-04-11
Rated 4 out of 5 by from It Was Simple! Most of the info was straight to the point. The state part was a little tricky but I got though it.
Date published: 2023-04-11
Rated 2 out of 5 by from Problems with e-file due to AGI Have used Turbo Tax for many years, always satisfied in the past. This year was unable to e-file due to an error with AGI. We file married filing jointly, every time I tried to e-file it would produce an error that either my wife's AGI or mine did not match IRS records. Tired Turbo Tax help, who sent me to the IRS, after a long complicate process, found out the IRS records matched what I had. Back to TT help who told me I was not unique, many people reporting the same problem. Adived it was probably easier to print and mail.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use I compared Turbo Tax to FreeTaxUSA and Turbo tax was way easier to input the documents I needed to get the refunds we deserved.
Date published: 2023-04-11
Rated 5 out of 5 by from Great tool for novice like me By filing my tax through Turbo Tax for the last 7 years, I have learnt a lot
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great Was very quick and intuitive. I Didn't get a large refund which means I didn't overpay or underpay.
Date published: 2023-04-11
Rated 3 out of 5 by from TurboTax was the best available at fine time. This Itl has changed and not as efficient pas prior years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax unnecessarily required state return One of the tax returns I completed was for a person who lives in PA and works in NJ. PA has reciprocity with PA, so in this situation a NJ return was not necessary since NJ does not withhold state taxes. However, TurboTax said I need to file a NJ return. This was a waste of $45 for purchasing the NJ State and $25 for filing the NJ return. TurboTax needs to be corrected for this situation. I contacted TurboTax and was told I had to pay a fee to discuss my situation. Very disappointed!
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Easy to use and worth the value. Would use again next year.
Date published: 2023-04-11
Rated 3 out of 5 by from I’ve been using turbo tax for years This year is the first year I’ve been disappointed by turbo. One, I now have two accounts for some reason so had to go back on old account to get verification info. Two I feel like they are charging me too much. I didn’t want the credit that I was forced to upgrade to deluxe (the credit was less than the upgrade cost) I may look at other services next year
Date published: 2023-04-11
Rated 5 out of 5 by from Looking Good Another stressful time in the life and times of R U Kidding me
Date published: 2023-04-11
Rated 4 out of 5 by from It Was Simple! Most of the info was straight to the point. The state part was a little tricky but I got though it.
Date published: 2023-04-11
Rated 2 out of 5 by from Problems with e-file due to AGI Have used Turbo Tax for many years, always satisfied in the past. This year was unable to e-file due to an error with AGI. We file married filing jointly, every time I tried to e-file it would produce an error that either my wife's AGI or mine did not match IRS records. Tired Turbo Tax help, who sent me to the IRS, after a long complicate process, found out the IRS records matched what I had. Back to TT help who told me I was not unique, many people reporting the same problem. Adived it was probably easier to print and mail.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use I compared Turbo Tax to FreeTaxUSA and Turbo tax was way easier to input the documents I needed to get the refunds we deserved.
Date published: 2023-04-11
Rated 5 out of 5 by from Great tool for novice like me By filing my tax through Turbo Tax for the last 7 years, I have learnt a lot
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great Was very quick and intuitive. I Didn't get a large refund which means I didn't overpay or underpay.
Date published: 2023-04-11
Rated 3 out of 5 by from TurboTax was the best available at fine time. This Itl has changed and not as efficient pas prior years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3791