TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.

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Rated 2 out of 5 by from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
Rated 2 out of 5 by from I wish I knew how to use the free option I have always been trying to use the free version, but have never been able to find it.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Complete! Have been using TT for more than 3 decades. This year, due to some special circumstances, I needed help. I used the Full Service product, and was very pleasantly surprised. It took less time than when I did it myself, and I was easy.
Date published: 2023-04-11
Rated 3 out of 5 by from More confusing this year It is too easy to change to Spanish! Changes this year were confusing.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Job! Very easy.to use. Stress free no hassle service!!!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Convenient Turbo Tax helps me better understand taxes. I will use again.
Date published: 2023-04-11
Rated 3 out of 5 by from In my experience, TurboTax is OK TurboTax suffers from many of the problems of all Internet services that minimize use of human beings. In several cases, a great deal of time could have been saved by 1 or 2 sentences of explanation, but what your automated Help function provided was insufficient.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
Rated 2 out of 5 by from I wish I knew how to use the free option I have always been trying to use the free version, but have never been able to find it.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Complete! Have been using TT for more than 3 decades. This year, due to some special circumstances, I needed help. I used the Full Service product, and was very pleasantly surprised. It took less time than when I did it myself, and I was easy.
Date published: 2023-04-11
Rated 3 out of 5 by from More confusing this year It is too easy to change to Spanish! Changes this year were confusing.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Job! Very easy.to use. Stress free no hassle service!!!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Convenient Turbo Tax helps me better understand taxes. I will use again.
Date published: 2023-04-11
Rated 3 out of 5 by from In my experience, TurboTax is OK TurboTax suffers from many of the problems of all Internet services that minimize use of human beings. In several cases, a great deal of time could have been saved by 1 or 2 sentences of explanation, but what your automated Help function provided was insufficient.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3701