TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
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Rated 2 out of 5 by NotAFunExp from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by notcoobro from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by Breeze13 from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by George3619 from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
Rated 2 out of 5 by girlsloveme75 from I wish I knew how to use the free option I have always been trying to use the free version, but have never been able to find it.
Date published: 2023-04-11
Rated 5 out of 5 by CT MD from Turbo Tax Complete! Have been using TT for more than 3 decades. This year, due to some special circumstances, I needed help. I used the Full Service product, and was very pleasantly surprised. It took less time than when I did it myself, and I was easy.
Date published: 2023-04-11
Rated 3 out of 5 by JoLF from More confusing this year It is too easy to change to Spanish! Changes this year were confusing.
Date published: 2023-04-11
Rated 5 out of 5 by Josh 79 from Great Job! Very easy.to use. Stress free no hassle service!!!
Date published: 2023-04-11
Rated 5 out of 5 by sgt187em from Turbo Tax is Convenient Turbo Tax helps me better understand taxes. I will use again.
Date published: 2023-04-11
Rated 3 out of 5 by thisistiresome from In my experience, TurboTax is OK TurboTax suffers from many of the problems of all Internet services that minimize use of human beings. In several cases, a great deal of time could have been saved by 1 or 2 sentences of explanation, but what your automated Help function provided was insufficient.
All TurboTax® Offerings Reviews - Page 3701
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by NotAFunExp from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by notcoobro from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by Breeze13 from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by George3619 from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
Rated 2 out of 5 by girlsloveme75 from I wish I knew how to use the free option I have always been trying to use the free version, but have never been able to find it.
Date published: 2023-04-11
Rated 5 out of 5 by CT MD from Turbo Tax Complete! Have been using TT for more than 3 decades. This year, due to some special circumstances, I needed help. I used the Full Service product, and was very pleasantly surprised. It took less time than when I did it myself, and I was easy.
Date published: 2023-04-11
Rated 3 out of 5 by JoLF from More confusing this year It is too easy to change to Spanish! Changes this year were confusing.
Date published: 2023-04-11
Rated 5 out of 5 by Josh 79 from Great Job! Very easy.to use. Stress free no hassle service!!!
Date published: 2023-04-11
Rated 5 out of 5 by sgt187em from Turbo Tax is Convenient Turbo Tax helps me better understand taxes. I will use again.
Date published: 2023-04-11
Rated 3 out of 5 by thisistiresome from In my experience, TurboTax is OK TurboTax suffers from many of the problems of all Internet services that minimize use of human beings. In several cases, a great deal of time could have been saved by 1 or 2 sentences of explanation, but what your automated Help function provided was insufficient.
All TurboTax® Offerings Reviews - Page 3701
Date published: 2023-04-11