TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by Kaciel1997 from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
Rated 2 out of 5 by Curtis2022 from 2022 Desktop Return There was no place for the tax form I generated through cointracker for my crypto taxes. No 1040 Section D option. So I assumed it was for Section D Capital Gains and Losses.
Date published: 2023-04-11
Rated 3 out of 5 by OTANN from Turbo Tax All was good. Easy as could be. Liked the expert advice.
Date published: 2023-04-11
Rated 5 out of 5 by stop no you stop from Great Service The gentleman that I had the pleasure to speak with was fabulous - I wish I would have gotten his name - it started with an A
Date published: 2023-04-11
Rated 2 out of 5 by BRTN from only benefit is carrying over old information I would change if it were not for the hassle of old information carrying over. Does not prompt for sales tax or large purchase deductions, misses information in auto imported forms, never fully completes K1 despite having premium, requires manual entry of unknown values at the end, wouldn't scroll on last page so submit button was hidden, had to change to a new monitor, re-asks the same questions over and over if you reenter an old section, always tries to upsell throughout the entire process multiple times
Date published: 2023-04-11
Rated 5 out of 5 by jackie 1955 from great joseph k was a great help! give him a raise and a free lunch!
Date published: 2023-04-11
Rated 2 out of 5 by kathykatherine from TurboTax is easy, but it's super expensive I like that it's really easy to figure everything out with TurboTax, especially since I worked in a different state this year, and I was working as a contractor instead of an employee, and there were just a lot of questions that I had, but filing was very expensive. It costs $60 per return, so for me, that was 1 federal and 2 state, plus $40 for filing online. So It ended up costing me about $220 to file my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by Banan12345 from Great TurboTax makes it all very easy. One thing though is they tell you it will be free until it comes time to pay, then they make you pay for premium.
Date published: 2023-04-11
Rated 3 out of 5 by sayanchak from could have been more easier 1) I should be able to file FBAR. 2) More bank integration should be there like LMCU 3) Last year tax return needed to be entered. Why?
Date published: 2023-04-11
Rated 2 out of 5 by srconklin from misleading and confusing checkout process I have been using a TurboTax for a number of years and typically I have had a great experience. However, I am lowering my rating this year. For the first time ever, I was entitled to a refund. I opted to deduct the cost of filing from your federal tax refund, which seemed like a good idea. It was not until a few screens later in the wizard that I learned of a $39.00 "convenience" fee in the small print of the terms and conditions which hardly in the realm of reasonableness for a convenience. I had to search the help on how to remove that. For some reason, those instructions did not remove the fee immediately from the order summary screen and I had to contact a live agent to help get that resolved. The service rep was also perplexed that the order summary screen did not update when switching the payment method to a credit card for payment of the fee. Eventually it was resolved but not after a lot of extra time and irritation. I would recommend disclosing the fee amount up front in the same place the option can be chosen and/or lowering the fee to something reasonable like $3.00.
All TurboTax® Offerings Reviews - Page 3664
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Kaciel1997 from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
Rated 2 out of 5 by Curtis2022 from 2022 Desktop Return There was no place for the tax form I generated through cointracker for my crypto taxes. No 1040 Section D option. So I assumed it was for Section D Capital Gains and Losses.
Date published: 2023-04-11
Rated 3 out of 5 by OTANN from Turbo Tax All was good. Easy as could be. Liked the expert advice.
Date published: 2023-04-11
Rated 5 out of 5 by stop no you stop from Great Service The gentleman that I had the pleasure to speak with was fabulous - I wish I would have gotten his name - it started with an A
Date published: 2023-04-11
Rated 2 out of 5 by BRTN from only benefit is carrying over old information I would change if it were not for the hassle of old information carrying over. Does not prompt for sales tax or large purchase deductions, misses information in auto imported forms, never fully completes K1 despite having premium, requires manual entry of unknown values at the end, wouldn't scroll on last page so submit button was hidden, had to change to a new monitor, re-asks the same questions over and over if you reenter an old section, always tries to upsell throughout the entire process multiple times
Date published: 2023-04-11
Rated 5 out of 5 by jackie 1955 from great joseph k was a great help! give him a raise and a free lunch!
Date published: 2023-04-11
Rated 2 out of 5 by kathykatherine from TurboTax is easy, but it's super expensive I like that it's really easy to figure everything out with TurboTax, especially since I worked in a different state this year, and I was working as a contractor instead of an employee, and there were just a lot of questions that I had, but filing was very expensive. It costs $60 per return, so for me, that was 1 federal and 2 state, plus $40 for filing online. So It ended up costing me about $220 to file my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by Banan12345 from Great TurboTax makes it all very easy. One thing though is they tell you it will be free until it comes time to pay, then they make you pay for premium.
Date published: 2023-04-11
Rated 3 out of 5 by sayanchak from could have been more easier 1) I should be able to file FBAR. 2) More bank integration should be there like LMCU 3) Last year tax return needed to be entered. Why?
Date published: 2023-04-11
Rated 2 out of 5 by srconklin from misleading and confusing checkout process I have been using a TurboTax for a number of years and typically I have had a great experience. However, I am lowering my rating this year. For the first time ever, I was entitled to a refund. I opted to deduct the cost of filing from your federal tax refund, which seemed like a good idea. It was not until a few screens later in the wizard that I learned of a $39.00 "convenience" fee in the small print of the terms and conditions which hardly in the realm of reasonableness for a convenience. I had to search the help on how to remove that. For some reason, those instructions did not remove the fee immediately from the order summary screen and I had to contact a live agent to help get that resolved. The service rep was also perplexed that the order summary screen did not update when switching the payment method to a credit card for payment of the fee. Eventually it was resolved but not after a lot of extra time and irritation. I would recommend disclosing the fee amount up front in the same place the option can be chosen and/or lowering the fee to something reasonable like $3.00.
All TurboTax® Offerings Reviews - Page 3664
Date published: 2023-04-11