TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.

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Rated 4 out of 5 by from good BUT need to watch carefully too many upsells and places where you force me into upgrades and then I have to go back and remove something. very shady!
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to navigate once you get the knack I've been using Turbo Tax for several years, so they are doing a fine service,
Date published: 2023-04-12
Rated 2 out of 5 by from This year Turbotax is very poorTurbot I have use Turbotax for years. But this years version was very hard to use. I made to phone call and they were not resole the issue. Was not able to do the federal 2023 estimate. Could never get the help screens to work. The zoom help would never open. program IA refund of $890 but setting up email state it listed refund of $544.
Date published: 2023-04-12
Rated 5 out of 5 by from It was understandable to complete. It was a great experience, thank you for sharing all
Date published: 2023-04-12
Rated 5 out of 5 by from Always amazing I've used you guys for years! Thank you. I have my Accounting degree but still need all the help I can get
Date published: 2023-04-12
Rated 4 out of 5 by from Live Assisted I don't think Live should be included when the tax return process begins. I didn't notice it was on, and ended up paying for it. Since I had to pay for it anyway (I called to have it take off and all I could get was a small discount , I used a Live expert to walk through the return with me at then end. The person I dealt with was very nice and professional.
Date published: 2023-04-12
Rated 1 out of 5 by from QuickBooks self-employed import fail Quickbooks self-employed data failed to import into turbo tax. Turbo tax gave and error and suggested I enter the data by hand. The entire reason I use Quickbooks is for the ease of import. An option needs to be added so a data file can be exported will import into TurboTax.
Date published: 2023-04-12
Rated 5 out of 5 by from Much easier than I expected! Very user friendly! I would add some line items for special cases such as: interest paid on land as an investment (not a home) and days present in the US test. A live chat feature would have been nice too.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent service every time The service is easy to use and it does many double takes to make sure you are at a low risk of getting audited.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Awesome Awesome and very easy to use I would recommend this to everyone it even helps you with smart technology
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3616
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good BUT need to watch carefully too many upsells and places where you force me into upgrades and then I have to go back and remove something. very shady!
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to navigate once you get the knack I've been using Turbo Tax for several years, so they are doing a fine service,
Date published: 2023-04-12
Rated 2 out of 5 by from This year Turbotax is very poorTurbot I have use Turbotax for years. But this years version was very hard to use. I made to phone call and they were not resole the issue. Was not able to do the federal 2023 estimate. Could never get the help screens to work. The zoom help would never open. program IA refund of $890 but setting up email state it listed refund of $544.
Date published: 2023-04-12
Rated 5 out of 5 by from It was understandable to complete. It was a great experience, thank you for sharing all
Date published: 2023-04-12
Rated 5 out of 5 by from Always amazing I've used you guys for years! Thank you. I have my Accounting degree but still need all the help I can get
Date published: 2023-04-12
Rated 4 out of 5 by from Live Assisted I don't think Live should be included when the tax return process begins. I didn't notice it was on, and ended up paying for it. Since I had to pay for it anyway (I called to have it take off and all I could get was a small discount , I used a Live expert to walk through the return with me at then end. The person I dealt with was very nice and professional.
Date published: 2023-04-12
Rated 1 out of 5 by from QuickBooks self-employed import fail Quickbooks self-employed data failed to import into turbo tax. Turbo tax gave and error and suggested I enter the data by hand. The entire reason I use Quickbooks is for the ease of import. An option needs to be added so a data file can be exported will import into TurboTax.
Date published: 2023-04-12
Rated 5 out of 5 by from Much easier than I expected! Very user friendly! I would add some line items for special cases such as: interest paid on land as an investment (not a home) and days present in the US test. A live chat feature would have been nice too.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent service every time The service is easy to use and it does many double takes to make sure you are at a low risk of getting audited.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Awesome Awesome and very easy to use I would recommend this to everyone it even helps you with smart technology
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3616