TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from great job always happy with turbo tax. will continue to use them every year
Date published: 2023-04-12
Rated 5 out of 5 by from I love to work with Turbotax. Awesome. It is like coming home every year. So friendly and userfriendly
Date published: 2023-04-12
Rated 5 out of 5 by from Better than a CPA This program is easy to use. I have never been audited in in more than 20 years of using TurboTax.
Date published: 2023-04-12
Rated 4 out of 5 by from It was easy It was easy..I wouldnt get your return through credit karma though. Like they suggest...
Date published: 2023-04-12
Rated 5 out of 5 by from This was so easy. Thank you easy to use, quick I waited until last minute and it was so easy to use turbo tax I have used it for the last 8 years
Date published: 2023-04-12
Rated 4 out of 5 by from Problem downloading bank information After initially downloading some bank information successfully, I tried again to download from another institution. I tried to get help, but only saw comments that were same as mine. Finally, I termined that when I opened my partially completed tax file, it connected to "online" TurboTax. Since I had been using a CD TurboTax loaded on my laptop, I needed to open my CD version first and let it load my partially completed tax file. Only then, was I able to continue loading bank information without the download failing.
Date published: 2023-04-12
Rated 3 out of 5 by from “Wordy” I went through every single step, paid for my taxes and picked efile; I’ve been waiting for an update on my return. I log in only to find Turbo Tax never actually submitted it! 3 weeks later, I almost missed the filing date because with all of Turbo Taxes steps and processes you let this one “slip through the cracks”. For what you charge, and as a longtime customer, I’m very disappointed in your service.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is #1 My return was rejected 4 times a turbo tax expert had me fixed and corrected in 5 minutes. Thank you Stephanie You are awesome!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Another Awesome Tax Season Using TurboTax I have been using Turbo Tax software or online to complete my taxes for over 10 years. The ease of use and access to tax experts if needed.
Date published: 2023-04-12
Rated 1 out of 5 by from IRS IP Pin empty TurboTax SHOULD prompt to update 43 year user of TurboTax ... now very upset. IRS rejected return because IP PIN was incorrect. Quickly got the new IP PIN took almost two hours to find how to update ... and I have 40 years of programing/technical expertise. TurboTax should be prompting me when the IP PIN is empty ... would I like to enter the IP PIN for me and my wife. Then I could quickly retrieve and updated with the least effort. The TurboTax help was USELESS. Had to ask the TurboTax Community for the proper way to update the TurboTax download.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3530
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great job always happy with turbo tax. will continue to use them every year
Date published: 2023-04-12
Rated 5 out of 5 by from I love to work with Turbotax. Awesome. It is like coming home every year. So friendly and userfriendly
Date published: 2023-04-12
Rated 5 out of 5 by from Better than a CPA This program is easy to use. I have never been audited in in more than 20 years of using TurboTax.
Date published: 2023-04-12
Rated 4 out of 5 by from It was easy It was easy..I wouldnt get your return through credit karma though. Like they suggest...
Date published: 2023-04-12
Rated 5 out of 5 by from This was so easy. Thank you easy to use, quick I waited until last minute and it was so easy to use turbo tax I have used it for the last 8 years
Date published: 2023-04-12
Rated 4 out of 5 by from Problem downloading bank information After initially downloading some bank information successfully, I tried again to download from another institution. I tried to get help, but only saw comments that were same as mine. Finally, I termined that when I opened my partially completed tax file, it connected to "online" TurboTax. Since I had been using a CD TurboTax loaded on my laptop, I needed to open my CD version first and let it load my partially completed tax file. Only then, was I able to continue loading bank information without the download failing.
Date published: 2023-04-12
Rated 3 out of 5 by from “Wordy” I went through every single step, paid for my taxes and picked efile; I’ve been waiting for an update on my return. I log in only to find Turbo Tax never actually submitted it! 3 weeks later, I almost missed the filing date because with all of Turbo Taxes steps and processes you let this one “slip through the cracks”. For what you charge, and as a longtime customer, I’m very disappointed in your service.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is #1 My return was rejected 4 times a turbo tax expert had me fixed and corrected in 5 minutes. Thank you Stephanie You are awesome!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Another Awesome Tax Season Using TurboTax I have been using Turbo Tax software or online to complete my taxes for over 10 years. The ease of use and access to tax experts if needed.
Date published: 2023-04-12
Rated 1 out of 5 by from IRS IP Pin empty TurboTax SHOULD prompt to update 43 year user of TurboTax ... now very upset. IRS rejected return because IP PIN was incorrect. Quickly got the new IP PIN took almost two hours to find how to update ... and I have 40 years of programing/technical expertise. TurboTax should be prompting me when the IP PIN is empty ... would I like to enter the IP PIN for me and my wife. Then I could quickly retrieve and updated with the least effort. The TurboTax help was USELESS. Had to ask the TurboTax Community for the proper way to update the TurboTax download.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3530