TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
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Rated 5 out of 5 by from TurboTax Never Fails to Deliver Been using TurboTax for many many years. Love the online option and the question format. I can always count on TurboTax to deliver an easy process and accurate returns.
Date published: 2023-04-12
Rated 4 out of 5 by from Good,not perfect. On federal return TurboTax didnt warn me regarding estimated tax underpayment and possible annualization to mitigate the problem. Only upon going over the complete tax I have discovered the penalty, and then struggled to find the annualization form 2210 to complete. The Help Center was no help at all. Finally found the solution under "Other Tax Situations". Although in the State return the program guided me properly regarding annualization. I am using TurboTax for many years, and usually it was guiding me properly. I hope its only this year omission.
Date published: 2023-04-12
Rated 5 out of 5 by from Job Done The experience was great. I would try this again. I thank you for the support because I could not have done it without you helf. My fingers are crossed
Date published: 2023-04-12
Rated 5 out of 5 by from easy and self explanatory super easy and being able to do at home is helpful
Date published: 2023-04-12
Rated 3 out of 5 by from May not use TT next year TT not able to directly download from LPL this year. Complications not easy to resolve. Required upgrading to LIVE that was no help.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is easy to use I've used Turbotax for years...it has also been easy to use, but they improve it every year. Easy to find answers to questions too.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a great program, user friendly!! I had great experience interacting with Turbo Tax experts.
Date published: 2023-04-12
Rated 4 out of 5 by from It took a lot of effort to file this year The program did not work well for me. I spent several hours getting information entered that the time clock did not record. When finally finished the program would not e-file for me or let me correct what it said was the problem. I spent several hours on the phone with your agents Olu and Latoya who were both excellent but couldn’t work through it without other help on their end of the line. It’s filed but not nearly as stress free as before and with less confidence in the result than in previous years. If it helps you: TurboTax case# 1518101599
Date published: 2023-04-12
Rated 1 out of 5 by from They made me pay for Jury Duty I did my civic duty and pas paid $80 for two days of Jury duty and TurboTax just made me pay $130 to file because it was too complex. Why am I being punished.
Date published: 2023-04-12
Rated 5 out of 5 by from First Time with Turbo Tax Next year will be easier. Traeli, the live agent, was most patient, professional and helpful in working through the issues with our tax return, specifically the 1099r forms. I now know that each 1099r has to be scanned and uploaded separately.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3519
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Never Fails to Deliver Been using TurboTax for many many years. Love the online option and the question format. I can always count on TurboTax to deliver an easy process and accurate returns.
Date published: 2023-04-12
Rated 4 out of 5 by from Good,not perfect. On federal return TurboTax didnt warn me regarding estimated tax underpayment and possible annualization to mitigate the problem. Only upon going over the complete tax I have discovered the penalty, and then struggled to find the annualization form 2210 to complete. The Help Center was no help at all. Finally found the solution under "Other Tax Situations". Although in the State return the program guided me properly regarding annualization. I am using TurboTax for many years, and usually it was guiding me properly. I hope its only this year omission.
Date published: 2023-04-12
Rated 5 out of 5 by from Job Done The experience was great. I would try this again. I thank you for the support because I could not have done it without you helf. My fingers are crossed
Date published: 2023-04-12
Rated 5 out of 5 by from easy and self explanatory super easy and being able to do at home is helpful
Date published: 2023-04-12
Rated 3 out of 5 by from May not use TT next year TT not able to directly download from LPL this year. Complications not easy to resolve. Required upgrading to LIVE that was no help.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is easy to use I've used Turbotax for years...it has also been easy to use, but they improve it every year. Easy to find answers to questions too.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a great program, user friendly!! I had great experience interacting with Turbo Tax experts.
Date published: 2023-04-12
Rated 4 out of 5 by from It took a lot of effort to file this year The program did not work well for me. I spent several hours getting information entered that the time clock did not record. When finally finished the program would not e-file for me or let me correct what it said was the problem. I spent several hours on the phone with your agents Olu and Latoya who were both excellent but couldn’t work through it without other help on their end of the line. It’s filed but not nearly as stress free as before and with less confidence in the result than in previous years. If it helps you: TurboTax case# 1518101599
Date published: 2023-04-12
Rated 1 out of 5 by from They made me pay for Jury Duty I did my civic duty and pas paid $80 for two days of Jury duty and TurboTax just made me pay $130 to file because it was too complex. Why am I being punished.
Date published: 2023-04-12
Rated 5 out of 5 by from First Time with Turbo Tax Next year will be easier. Traeli, the live agent, was most patient, professional and helpful in working through the issues with our tax return, specifically the 1099r forms. I now know that each 1099r has to be scanned and uploaded separately.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3519