TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.

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Rated 2 out of 5 by from Gets Worse Each Year Every year there are the same issues with new ones added. This year I noticed that you cannot right-click and add supporting details and/or mark as estimated in many fields. It appears that there are many groups, each working on their own part, but not communicating or adhering to a consistent user interface/experience. Also, read the forums for issues and resolve - i.e., listen to your users while you still have them.
Date published: 2023-04-12
Rated 5 out of 5 by from Very user friendly, support provided when needed Very user friendly, and support was provided when I got stuck on something. Finished successfully with a higher refund than we anticipated. Very happy with the outcome and will use again next year. Thank you! :)
Date published: 2023-04-12
Rated 2 out of 5 by from Caught in an endless error loop In the final check, it kept taking me back to a Schedule E form which I could not edit, but everything appeared ok anyway. Had to delete that section, fill it in again, and clear my cache before it would work.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use turbotax as an independent contractor is super easy to use, and I don't have to speak with anyone.
Date published: 2023-04-12
Rated 4 out of 5 by from Makes filing easier Easy to follow system and have checks and balances. Low costs.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX ALWAYS ON POINT EASE OF USE, THOROUGH, CARRIES OVER PRIOR YEAR DATA
Date published: 2023-04-12
Rated 5 out of 5 by from Lifelong Turbo Tax User Turbo Tax Makes it Easy! I always recommend turbo tax to my friends and family. I have never gone anywhere else.
Date published: 2023-04-12
Rated 5 out of 5 by from Easier to use than ever! TurboTax alerted me to a section that I had missed. This section increased my refund - Thanks, TurboTax!
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax made it simpler than I thought . I was so nervous to complete taxes for the first time myself but turbo tax made it very easy with the prompts explaining each section . What a great experience , now I’m much more confident in completing them for years to come.
Date published: 2023-04-12
Rated 5 out of 5 by from Great! It was a great experience ! I got answers to all my questions !
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Gets Worse Each Year Every year there are the same issues with new ones added. This year I noticed that you cannot right-click and add supporting details and/or mark as estimated in many fields. It appears that there are many groups, each working on their own part, but not communicating or adhering to a consistent user interface/experience. Also, read the forums for issues and resolve - i.e., listen to your users while you still have them.
Date published: 2023-04-12
Rated 5 out of 5 by from Very user friendly, support provided when needed Very user friendly, and support was provided when I got stuck on something. Finished successfully with a higher refund than we anticipated. Very happy with the outcome and will use again next year. Thank you! :)
Date published: 2023-04-12
Rated 2 out of 5 by from Caught in an endless error loop In the final check, it kept taking me back to a Schedule E form which I could not edit, but everything appeared ok anyway. Had to delete that section, fill it in again, and clear my cache before it would work.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use turbotax as an independent contractor is super easy to use, and I don't have to speak with anyone.
Date published: 2023-04-12
Rated 4 out of 5 by from Makes filing easier Easy to follow system and have checks and balances. Low costs.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX ALWAYS ON POINT EASE OF USE, THOROUGH, CARRIES OVER PRIOR YEAR DATA
Date published: 2023-04-12
Rated 5 out of 5 by from Lifelong Turbo Tax User Turbo Tax Makes it Easy! I always recommend turbo tax to my friends and family. I have never gone anywhere else.
Date published: 2023-04-12
Rated 5 out of 5 by from Easier to use than ever! TurboTax alerted me to a section that I had missed. This section increased my refund - Thanks, TurboTax!
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax made it simpler than I thought . I was so nervous to complete taxes for the first time myself but turbo tax made it very easy with the prompts explaining each section . What a great experience , now I’m much more confident in completing them for years to come.
Date published: 2023-04-12
Rated 5 out of 5 by from Great! It was a great experience ! I got answers to all my questions !
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3468