TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
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Rated 5 out of 5 by SMHidalgo from After 15 years, I must be happy with this product. I have been using Turbo Tax for 15+ years. I've never had any questions from the IRS or the State about my returns. The section by section advice and "walk me through it" features have me consider and apply deductions that I wouldn't have come up with on my own. Also, the audit protection plan is relatively inexpensive and gives me peace of mind.
Date published: 2023-04-13
Rated 5 out of 5 by RJ2023 from Great tool for doing taxes! Good experience! A little complicated at times but was able to get through it!
Date published: 2023-04-13
Rated 1 out of 5 by notusingthisagain13 from Bad Additional Fee Stop charging extra for a service fees its a poor way to do business and I will be looking for an alternative service next year.
Date published: 2023-04-13
Rated 4 out of 5 by 67becky from Turbo Tax Again TurboTax leads you right through the process. I feel confident that my return is the best it can be. My only complaint is that I occasionally have trouble finding the right info on the more complicated investment section.
Date published: 2023-04-13
Rated 5 out of 5 by C300 from I like the guidance with Turbo Tax The ability to trust that Turbo Tax researched the new tax laws and incorporated them into the software is huge for me. Over the years, this is more user friendly and the help topics are reassuring. I do miss being able to go directly to a specific form though.
Date published: 2023-04-13
Rated 4 out of 5 by JJano from Still Good This is a great product, and I have used it for many years. However, it is getting more and more difficult just to file your taxes and not inadvertently sign up for the Deluxe Package or a faster return. It is disappointing.
Date published: 2023-04-13
Rated 5 out of 5 by Sillock94 from Simple and easy to use I've been using Turbo tax for at least 5 years now!
Date published: 2023-04-13
Rated 5 out of 5 by nikcic from The help chat is awesome Every year I have a question and every year I get someone super patient on the line so quickly who is so super helpful. It's why I come back every year.
Date published: 2023-04-13
Rated 5 out of 5 by John758822 from EASY OF USE FOR ANYONE PREPARING THEIR OWN TAXES Easy of use, self-explanatory, help advise if needed
Date published: 2023-04-13
Rated 5 out of 5 by 8888Lisa from TurboTax Makes It Easy! TurboTax is so helpful for an average Joe like myself who gets overwhelmed by taxes. They walk you through step by step and explain everything along the way. So thankful for this service!
All TurboTax® Offerings Reviews - Page 3409
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by SMHidalgo from After 15 years, I must be happy with this product. I have been using Turbo Tax for 15+ years. I've never had any questions from the IRS or the State about my returns. The section by section advice and "walk me through it" features have me consider and apply deductions that I wouldn't have come up with on my own. Also, the audit protection plan is relatively inexpensive and gives me peace of mind.
Date published: 2023-04-13
Rated 5 out of 5 by RJ2023 from Great tool for doing taxes! Good experience! A little complicated at times but was able to get through it!
Date published: 2023-04-13
Rated 1 out of 5 by notusingthisagain13 from Bad Additional Fee Stop charging extra for a service fees its a poor way to do business and I will be looking for an alternative service next year.
Date published: 2023-04-13
Rated 4 out of 5 by 67becky from Turbo Tax Again TurboTax leads you right through the process. I feel confident that my return is the best it can be. My only complaint is that I occasionally have trouble finding the right info on the more complicated investment section.
Date published: 2023-04-13
Rated 5 out of 5 by C300 from I like the guidance with Turbo Tax The ability to trust that Turbo Tax researched the new tax laws and incorporated them into the software is huge for me. Over the years, this is more user friendly and the help topics are reassuring. I do miss being able to go directly to a specific form though.
Date published: 2023-04-13
Rated 4 out of 5 by JJano from Still Good This is a great product, and I have used it for many years. However, it is getting more and more difficult just to file your taxes and not inadvertently sign up for the Deluxe Package or a faster return. It is disappointing.
Date published: 2023-04-13
Rated 5 out of 5 by Sillock94 from Simple and easy to use I've been using Turbo tax for at least 5 years now!
Date published: 2023-04-13
Rated 5 out of 5 by nikcic from The help chat is awesome Every year I have a question and every year I get someone super patient on the line so quickly who is so super helpful. It's why I come back every year.
Date published: 2023-04-13
Rated 5 out of 5 by John758822 from EASY OF USE FOR ANYONE PREPARING THEIR OWN TAXES Easy of use, self-explanatory, help advise if needed
Date published: 2023-04-13
Rated 5 out of 5 by 8888Lisa from TurboTax Makes It Easy! TurboTax is so helpful for an average Joe like myself who gets overwhelmed by taxes. They walk you through step by step and explain everything along the way. So thankful for this service!
All TurboTax® Offerings Reviews - Page 3409
Date published: 2023-04-13