TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 1 out of 5 by from Couldn't E-file state even though I paid, errors I paid for E-file of both federal and state, wouldn't let me e-file state and kept giving me error, due to form 1099-R being filled in exactly as sent by retirement company, still TurboTax wouldn't let e-file and asked for exemption.
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo Tax is a Godsend! Excellent! Thank you My advisor was very helpful and professional. I will definitely use Turbo Tax again and recommend it to friends.
Date published: 2021-10-11
Rated 5 out of 5 by from Felicia, my TurboTax Expert, is STELLAR!!! I struggled getting my 2020 tax return completed via TurboTax on my own. I was uncertain about the line of questioning and spent quite a bit of time trying to locate answers via Google. However, when I signed up for the EXPERT support, I was so very fortunate to be connected with FELICIA! She was incredibly patient and thorough and was in no way irritated by my questions. I feel very fortunate to have been serviced by such a wonderful and knowledgeable TurboTax Expert!
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo Tax was great WAS A GREAT EXPERIENCE. Support was there anytime I had issues
Date published: 2021-10-11
Rated 5 out of 5 by from Awesome totally easy Totally easy to do!!!! No issues... I would recommend...
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo tax So easy to use I have been doing our returns manually . The system is easy to use and ensures you do not miss anything.
Date published: 2021-10-11
Rated 2 out of 5 by from Not so good Had several errors pop up during the review process that had been previously reported by other users. Still, when completing taxes and updating to the most current version, these errors persisted. Not all that impressed with the 2020 product.
Date published: 2021-10-11
Rated 5 out of 5 by from got me through Turbo Tax i.e.Intuit is awesome. Been using it for at least 15 yrs. Intuit customer liason helped me work out a loading problem.
Date published: 2021-10-11
Rated 5 out of 5 by from Love Turbo Tax. I've been using Turbo Tax for years and would never think of changing. Always accurate and finds everything I missed. Thank you
Date published: 2021-10-11
Rated 2 out of 5 by from Problems!!! Problems with some of the forms which seem to be calculating wrong. The State and Local Income tax refund worksheet is not correct. Two returns I have tried to file electronically have been returned. I'm still waiting for a refund of the $25 fee for each one.
Date published: 2021-10-11
All TurboTax® Offerings Reviews - Page 984
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Couldn't E-file state even though I paid, errors I paid for E-file of both federal and state, wouldn't let me e-file state and kept giving me error, due to form 1099-R being filled in exactly as sent by retirement company, still TurboTax wouldn't let e-file and asked for exemption.
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo Tax is a Godsend! Excellent! Thank you My advisor was very helpful and professional. I will definitely use Turbo Tax again and recommend it to friends.
Date published: 2021-10-11
Rated 5 out of 5 by from Felicia, my TurboTax Expert, is STELLAR!!! I struggled getting my 2020 tax return completed via TurboTax on my own. I was uncertain about the line of questioning and spent quite a bit of time trying to locate answers via Google. However, when I signed up for the EXPERT support, I was so very fortunate to be connected with FELICIA! She was incredibly patient and thorough and was in no way irritated by my questions. I feel very fortunate to have been serviced by such a wonderful and knowledgeable TurboTax Expert!
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo Tax was great WAS A GREAT EXPERIENCE. Support was there anytime I had issues
Date published: 2021-10-11
Rated 5 out of 5 by from Awesome totally easy Totally easy to do!!!! No issues... I would recommend...
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo tax So easy to use I have been doing our returns manually . The system is easy to use and ensures you do not miss anything.
Date published: 2021-10-11
Rated 2 out of 5 by from Not so good Had several errors pop up during the review process that had been previously reported by other users. Still, when completing taxes and updating to the most current version, these errors persisted. Not all that impressed with the 2020 product.
Date published: 2021-10-11
Rated 5 out of 5 by from got me through Turbo Tax i.e.Intuit is awesome. Been using it for at least 15 yrs. Intuit customer liason helped me work out a loading problem.
Date published: 2021-10-11
Rated 5 out of 5 by from Love Turbo Tax. I've been using Turbo Tax for years and would never think of changing. Always accurate and finds everything I missed. Thank you
Date published: 2021-10-11
Rated 2 out of 5 by from Problems!!! Problems with some of the forms which seem to be calculating wrong. The State and Local Income tax refund worksheet is not correct. Two returns I have tried to file electronically have been returned. I'm still waiting for a refund of the $25 fee for each one.
Date published: 2021-10-11
All TurboTax® Offerings Reviews - Page 984