TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Grateful for Turbo Tax! Life has been very full lately and so thankful that the program walks me through each step in the process so nothing gets missed, especially as a small business owner.
Date published: 2022-10-17
Rated 2 out of 5 by from Keeps getting more difficult to use It seems like every year; Turbo Tax gets more difficult to use. The questions and explanations are not in plain language/layman's terms. In some instances, the phrasing of the questions are confusing and I am not sure how to correctly respond. At this rate, I'll try another tax prep software or have to go to a tax prep professional next year.
Date published: 2022-10-17
Rated 5 out of 5 by from super easy using turbo tax on-line is fast and efficient and easy
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTax is Great Except When No Wifi Had installed turbotax on laptop and was working on it. However, wanted to continue working on it when wifi was down, but turbotax won't open. This is ridiculous as I didn't need any upgrade...just need to enter alot of data and wanted to be ready to file when wifi was back on. But Turbotax never gave me that opportunity...what a waste of time!!!!
Date published: 2022-10-17
Rated 5 out of 5 by from Fast and Thorough A lot better than sitting down with someone for half a day. Stop, take a break and resume. Plus extremely thorough I had no idea about a lot of the deductions etc.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbotax Premier I've used Turbotax for more than 30 years. Alway the best product and very user friendly.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good Very easy and live assistance was great. Too much advertising though.
Date published: 2022-10-17
Rated 4 out of 5 by from Been using since 2001 It’s convenient and helpful although gotten to be increasingly more expensive over the years.
Date published: 2022-10-17
Rated 3 out of 5 by from TURBO TAX IS NOT AS GOOD AS IT WAS BEFORE I used Tubo tax for over 20 years, but Turbo Tax is getting harder to use, more restriction , harder to find out how the final numbers come from and poor linking and poor explanation of source data, and less flexible to use and the program even fails to link multiple ways of entry, eg enter some data via the interview step by step , and some via direct entry to specific form. If it is info for the same item or box, they should be linked and combined regardless of the form of entry if one or both ways of entry was used.
Date published: 2022-10-17
Rated 5 out of 5 by from Great software Didn't expect a Federal refund. Lots of great options.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 98
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Grateful for Turbo Tax! Life has been very full lately and so thankful that the program walks me through each step in the process so nothing gets missed, especially as a small business owner.
Date published: 2022-10-17
Rated 2 out of 5 by from Keeps getting more difficult to use It seems like every year; Turbo Tax gets more difficult to use. The questions and explanations are not in plain language/layman's terms. In some instances, the phrasing of the questions are confusing and I am not sure how to correctly respond. At this rate, I'll try another tax prep software or have to go to a tax prep professional next year.
Date published: 2022-10-17
Rated 5 out of 5 by from super easy using turbo tax on-line is fast and efficient and easy
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTax is Great Except When No Wifi Had installed turbotax on laptop and was working on it. However, wanted to continue working on it when wifi was down, but turbotax won't open. This is ridiculous as I didn't need any upgrade...just need to enter alot of data and wanted to be ready to file when wifi was back on. But Turbotax never gave me that opportunity...what a waste of time!!!!
Date published: 2022-10-17
Rated 5 out of 5 by from Fast and Thorough A lot better than sitting down with someone for half a day. Stop, take a break and resume. Plus extremely thorough I had no idea about a lot of the deductions etc.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbotax Premier I've used Turbotax for more than 30 years. Alway the best product and very user friendly.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good Very easy and live assistance was great. Too much advertising though.
Date published: 2022-10-17
Rated 4 out of 5 by from Been using since 2001 It’s convenient and helpful although gotten to be increasingly more expensive over the years.
Date published: 2022-10-17
Rated 3 out of 5 by from TURBO TAX IS NOT AS GOOD AS IT WAS BEFORE I used Tubo tax for over 20 years, but Turbo Tax is getting harder to use, more restriction , harder to find out how the final numbers come from and poor linking and poor explanation of source data, and less flexible to use and the program even fails to link multiple ways of entry, eg enter some data via the interview step by step , and some via direct entry to specific form. If it is info for the same item or box, they should be linked and combined regardless of the form of entry if one or both ways of entry was used.
Date published: 2022-10-17
Rated 5 out of 5 by from Great software Didn't expect a Federal refund. Lots of great options.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 98