TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 2 out of 5 by from Sort of worked Federal was alright while completing however I ran into problems completing my state return. There was a specific form that was required to be changed however TT software form editor would not let me change the required info. There was only 1 editable field out of about 100 or more and no matter where I looked, click or keyed I could not edit any other field. I searched high and low for an answer and tried every solution I found but to no success. It seemed as though I was not alone in my frustration according to every bit of what I read in the search results. So, if you want to complete your taxes this works but if you'd like to complete them correctly I couldn't recommend this to anyone sadly. I've used them before. I'm deployed Military and was down to the wire to file due to "previous commitments" so this was the route I took but I don't believe I'll be using them next year after this. Hours spent trying to find and correct an problem, that in 2022 should absolutely be a none issue. Hope they fix the "glitch" for folks in the future to help alleviate some headaches.
Date published: 2022-04-17
Rated 5 out of 5 by from Co-Owner Turbotax helped me out this year. There were several items that changed for me this year and the program gave me confidence that it was being done right.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is great, but could use some improvements TurboTax is amazing and I've used the service for 6 years, but when filing this year and reviewing my RSU sale information a lot of the wording was confusing with what #'s I needed to enter (e.g entering cost basis vs adjusted cost basis). I would've been done with my taxes a lot sooner but I kept getting hung up on TurboTax asking me if my entries were correct.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Job. It took a lot of pressure off of me It went so well, I'll use this service every year.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax does it again! Quick and easy as usual. Love this platform and would recommend to anyone.
Date published: 2022-04-17
Rated 5 out of 5 by from Quick and Easy This didn't take me as long this time. All information was there and I just had to update a few spots. Really quick and easy
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to use! Turbo Tax Live Deluxe provides the ability to file taxes on my own, and get the audit protection along with year round answers to questions from Tax Experts.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo TAx Live Help is not great I have to spend 3-4 hours with 2 different people to identify and correct AMT calculation mistake by TurboTax software.
Date published: 2022-04-17
Rated 2 out of 5 by from ok FOR some reason turbotax thinks I have a partnership interest. I DONT but I cant seem to get rid of it. Seriously thinking of moving on to another vendor (after using this for at least the last 20 years) for myself and all my kids
Date published: 2022-04-17
Rated 5 out of 5 by from MADE MY LIFE 100000X Easier User Friendly Experience. The Representative was knowledgable, patient, and overall just amazing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Sort of worked Federal was alright while completing however I ran into problems completing my state return. There was a specific form that was required to be changed however TT software form editor would not let me change the required info. There was only 1 editable field out of about 100 or more and no matter where I looked, click or keyed I could not edit any other field. I searched high and low for an answer and tried every solution I found but to no success. It seemed as though I was not alone in my frustration according to every bit of what I read in the search results. So, if you want to complete your taxes this works but if you'd like to complete them correctly I couldn't recommend this to anyone sadly. I've used them before. I'm deployed Military and was down to the wire to file due to "previous commitments" so this was the route I took but I don't believe I'll be using them next year after this. Hours spent trying to find and correct an problem, that in 2022 should absolutely be a none issue. Hope they fix the "glitch" for folks in the future to help alleviate some headaches.
Date published: 2022-04-17
Rated 5 out of 5 by from Co-Owner Turbotax helped me out this year. There were several items that changed for me this year and the program gave me confidence that it was being done right.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is great, but could use some improvements TurboTax is amazing and I've used the service for 6 years, but when filing this year and reviewing my RSU sale information a lot of the wording was confusing with what #'s I needed to enter (e.g entering cost basis vs adjusted cost basis). I would've been done with my taxes a lot sooner but I kept getting hung up on TurboTax asking me if my entries were correct.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Job. It took a lot of pressure off of me It went so well, I'll use this service every year.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax does it again! Quick and easy as usual. Love this platform and would recommend to anyone.
Date published: 2022-04-17
Rated 5 out of 5 by from Quick and Easy This didn't take me as long this time. All information was there and I just had to update a few spots. Really quick and easy
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to use! Turbo Tax Live Deluxe provides the ability to file taxes on my own, and get the audit protection along with year round answers to questions from Tax Experts.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo TAx Live Help is not great I have to spend 3-4 hours with 2 different people to identify and correct AMT calculation mistake by TurboTax software.
Date published: 2022-04-17
Rated 2 out of 5 by from ok FOR some reason turbotax thinks I have a partnership interest. I DONT but I cant seem to get rid of it. Seriously thinking of moving on to another vendor (after using this for at least the last 20 years) for myself and all my kids
Date published: 2022-04-17
Rated 5 out of 5 by from MADE MY LIFE 100000X Easier User Friendly Experience. The Representative was knowledgable, patient, and overall just amazing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 966