TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Pay More Get Less Unhappy with the cost for additional states. With a college student domiciled in one state, living in a second state for school with income from that state, and work in a 3rd state that did not show her domicile state on the W-2. Had to chase outside sources for information related to 1099-HC and whether W-2 must be provided for out of state income. Also found it impossible to file extensions electronically, had to print and go to the post office.
Date published: 2021-08-20
Rated 4 out of 5 by from NICE, all things considered. This was quick and easy and they automatically had last years info. Super nice.
Date published: 2021-08-20
Rated 4 out of 5 by from Great Software easy to navigate, easy to follow, great tool to have
Date published: 2021-08-20
Rated 5 out of 5 by from Turbo tax is awesome Slight problem with documentations. Once resolved, everything went smoothly. I would definitely use again and recommend to family and friends.
Date published: 2021-08-20
Rated 5 out of 5 by from turbo tax is great its great i love it it helped me alot i couldnt have done it without them
Date published: 2021-08-20
Rated 5 out of 5 by from It was a Grand an stress free time They did great i'm very happy with my service thanks
Date published: 2021-08-20
Rated 5 out of 5 by from Turbo tax worked great! Easy to use and gets info from previous year and calculates
Date published: 2021-08-20
Rated 4 out of 5 by from Easy to use in entering all information required I loved the ease in preparing this year's taxes, yet I had difficulty efiling in the end due to Credit Karma. I declined the option to use Credit Karma but I could not get past the required 'sign in' to Credit Karma. I don't want to have an account with Credit Karma, I just want to efile and complete filing my 2020 Taxes. My efile was rejected and I keep correcting and it will not get past this section to complete filing.
Date published: 2021-08-20
Rated 5 out of 5 by from TTax Saves Time! Accurate step by step assistance is provided in a comprehensive way!
Date published: 2021-08-19
Rated 1 out of 5 by from Unfiled return when I thought Turbotax had efiled I thought this return had been efiled over 1 year ago. I got a letter yesterday from IRS advising that they had not received the return, so I am shocked that I thought Tubotax had acknowledged receipt and filed the return when in fact the return was not filed----I don't understand and am disappointed!!
Date published: 2021-08-19
All TurboTax® Offerings Reviews - Page 959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pay More Get Less Unhappy with the cost for additional states. With a college student domiciled in one state, living in a second state for school with income from that state, and work in a 3rd state that did not show her domicile state on the W-2. Had to chase outside sources for information related to 1099-HC and whether W-2 must be provided for out of state income. Also found it impossible to file extensions electronically, had to print and go to the post office.
Date published: 2021-08-20
Rated 4 out of 5 by from NICE, all things considered. This was quick and easy and they automatically had last years info. Super nice.
Date published: 2021-08-20
Rated 4 out of 5 by from Great Software easy to navigate, easy to follow, great tool to have
Date published: 2021-08-20
Rated 5 out of 5 by from Turbo tax is awesome Slight problem with documentations. Once resolved, everything went smoothly. I would definitely use again and recommend to family and friends.
Date published: 2021-08-20
Rated 5 out of 5 by from turbo tax is great its great i love it it helped me alot i couldnt have done it without them
Date published: 2021-08-20
Rated 5 out of 5 by from It was a Grand an stress free time They did great i'm very happy with my service thanks
Date published: 2021-08-20
Rated 5 out of 5 by from Turbo tax worked great! Easy to use and gets info from previous year and calculates
Date published: 2021-08-20
Rated 4 out of 5 by from Easy to use in entering all information required I loved the ease in preparing this year's taxes, yet I had difficulty efiling in the end due to Credit Karma. I declined the option to use Credit Karma but I could not get past the required 'sign in' to Credit Karma. I don't want to have an account with Credit Karma, I just want to efile and complete filing my 2020 Taxes. My efile was rejected and I keep correcting and it will not get past this section to complete filing.
Date published: 2021-08-20
Rated 5 out of 5 by from TTax Saves Time! Accurate step by step assistance is provided in a comprehensive way!
Date published: 2021-08-19
Rated 1 out of 5 by from Unfiled return when I thought Turbotax had efiled I thought this return had been efiled over 1 year ago. I got a letter yesterday from IRS advising that they had not received the return, so I am shocked that I thought Tubotax had acknowledged receipt and filed the return when in fact the return was not filed----I don't understand and am disappointed!!
Date published: 2021-08-19
All TurboTax® Offerings Reviews - Page 959