TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from Overly Complicated to Mail State Return Would have paid to file my state return electronically, EXCEPT that the last time I did this, the return would not process despite multiple attempts and "help" from Turbo Tax. Of course there was NO REFUND of the electronic filing fee, so paid that and the charges to send Certified Mail Receipt Requested from USPS.
Date published: 2021-10-14
Rated 4 out of 5 by from JUST ONE THING GREAT PRODUCT EXCEPT ARKANSAS KEPT TRYING TO PUT INCOME FROM MY HOME STATE ON IT AND DOUBLE TAX.
Date published: 2021-10-14
Rated 5 out of 5 by from Thankful for this product I've used TurboTax since the late 1990's and it is very easy to navigate.
Date published: 2021-10-14
Rated 5 out of 5 by from awesome Great product easy to use! have been using turbo tax for years and will continue
Date published: 2021-10-14
Rated 5 out of 5 by from Great experience Easy process. First time filing self employed and felt very comfortable the entire time.
Date published: 2021-10-14
Rated 1 out of 5 by from Failure to fix know issues Turbotax has knowingly failed to fix a know issue that prevents e-filing and as such will only allow for paper filing of returns. Don't buy this product unless you have the simplest of returns to prepare.
Date published: 2021-10-14
Rated 1 out of 5 by from Notifications Sent E-file via TurboTax. Notified by TurboTax by text that file had been rejected by Federal and 2 states. Text said it was an error and you would fix. 2 days later I check my emails and find one from TurboTax that I now have to access my TurboTax while traveling to fix a problem. I run the program and it states that my AGI did not match IRS files. I went to IRS Gov and requested transcript to review 2019 tax return and the AGI matches exactly the number submitted on my e-file from TurboTax. So I have resubmitted the same e-fle documents. Found out State tax returns rejected because federal rejected. The reason for the rating is if you notify me of issue via text then I expect you would have texted me again that I needed to return to the TurboTax program to "fix" a problem (AGI) that was correct in the first place per IRS Gov transscripts.
Date published: 2021-10-14
Rated 4 out of 5 by from Hard to Find Correct Product but Easy To Use I have an S-Corporation which needs to file in addition to my personal return. Every year I struggle with determining which product to purpose; this is doubly frustrating as the Intuit / Turbotax site is oriented to pointing me to other products it is promoting and not the one I need.
Date published: 2021-10-14
Rated 4 out of 5 by from TurboTax saved by behind. Thank you! This was really easy to use. I found the tips and explanations to be extremely helpful I'm glad I went through this process. It gives you better insight about what is going on with your hard earned money, though it is easier to just lets omeone else do it for you. I found trying to return back to forms, or sections could be frustrating and I found myself sometimes getting lost, unable to find a section or document. It would be nice if this could be improved upon Overall I really found Turbotax to be a lifesaver, user friendly and I highly recommend
Date published: 2021-10-14
Rated 4 out of 5 by from Another year with Turbo Tax This program is easy to use, expensive and frustrating. The most frustrating component is the confusing section on IRA contributions. Maybe if there were a spot that told me the max I could contribute so that I could make changes before I file and complete my return. This whole section was poorly worded and structured.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 950
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overly Complicated to Mail State Return Would have paid to file my state return electronically, EXCEPT that the last time I did this, the return would not process despite multiple attempts and "help" from Turbo Tax. Of course there was NO REFUND of the electronic filing fee, so paid that and the charges to send Certified Mail Receipt Requested from USPS.
Date published: 2021-10-14
Rated 4 out of 5 by from JUST ONE THING GREAT PRODUCT EXCEPT ARKANSAS KEPT TRYING TO PUT INCOME FROM MY HOME STATE ON IT AND DOUBLE TAX.
Date published: 2021-10-14
Rated 5 out of 5 by from Thankful for this product I've used TurboTax since the late 1990's and it is very easy to navigate.
Date published: 2021-10-14
Rated 5 out of 5 by from awesome Great product easy to use! have been using turbo tax for years and will continue
Date published: 2021-10-14
Rated 5 out of 5 by from Great experience Easy process. First time filing self employed and felt very comfortable the entire time.
Date published: 2021-10-14
Rated 1 out of 5 by from Failure to fix know issues Turbotax has knowingly failed to fix a know issue that prevents e-filing and as such will only allow for paper filing of returns. Don't buy this product unless you have the simplest of returns to prepare.
Date published: 2021-10-14
Rated 1 out of 5 by from Notifications Sent E-file via TurboTax. Notified by TurboTax by text that file had been rejected by Federal and 2 states. Text said it was an error and you would fix. 2 days later I check my emails and find one from TurboTax that I now have to access my TurboTax while traveling to fix a problem. I run the program and it states that my AGI did not match IRS files. I went to IRS Gov and requested transcript to review 2019 tax return and the AGI matches exactly the number submitted on my e-file from TurboTax. So I have resubmitted the same e-fle documents. Found out State tax returns rejected because federal rejected. The reason for the rating is if you notify me of issue via text then I expect you would have texted me again that I needed to return to the TurboTax program to "fix" a problem (AGI) that was correct in the first place per IRS Gov transscripts.
Date published: 2021-10-14
Rated 4 out of 5 by from Hard to Find Correct Product but Easy To Use I have an S-Corporation which needs to file in addition to my personal return. Every year I struggle with determining which product to purpose; this is doubly frustrating as the Intuit / Turbotax site is oriented to pointing me to other products it is promoting and not the one I need.
Date published: 2021-10-14
Rated 4 out of 5 by from TurboTax saved by behind. Thank you! This was really easy to use. I found the tips and explanations to be extremely helpful I'm glad I went through this process. It gives you better insight about what is going on with your hard earned money, though it is easier to just lets omeone else do it for you. I found trying to return back to forms, or sections could be frustrating and I found myself sometimes getting lost, unable to find a section or document. It would be nice if this could be improved upon Overall I really found Turbotax to be a lifesaver, user friendly and I highly recommend
Date published: 2021-10-14
Rated 4 out of 5 by from Another year with Turbo Tax This program is easy to use, expensive and frustrating. The most frustrating component is the confusing section on IRA contributions. Maybe if there were a spot that told me the max I could contribute so that I could make changes before I file and complete my return. This whole section was poorly worded and structured.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 950