TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 1 out of 5 by from TurboTax has gotten worse and worse every year The amount of upselling they do throughout the process is crazy. I don't mind paying for what I need but I don't want to pay for services I don't. It upsold me to deluxe because of college loans and then on the next click, it said that I still only qualified for the standard deduction. I also didn't like getting kicked into a site for Credit Karma after the process. I have used TurboTax for years but next year, I will look elsewhere.
Date published: 2021-05-16
Rated 3 out of 5 by from I struggled with the 2020 Home & Business software After I downloaded the 2020 home & business software, the state information did not load. I tried 5 times. When I was completing the business portion, it recorded all income, but did not have anywhere to add expenses. I thought that was useless. After I searched and found Schedule C, and started to fill it out, I rebooted my computer and downloaded TurboTax again, and finally it included the state forms and the Schedule C and home office forms to complete. I wasted about 7 hours struggling with this glitch.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax This was my first time utilizing your tax experts. The tax experts whom I spoke with were fantastic.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is fabulous!! So easy and efile, too, for both federal and state returns. Love the process and will continue to use them for the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Loved the process been using for years Simple and thorough. I've been using the program for years have never had any problems
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax makes my taxes easy This was very simple. I appreciate this service. I will use turbo tax next year.
Date published: 2021-05-16
Rated 3 out of 5 by from QBI - no Efile - unacceptable I understand that TT does not have an acceptable electronic QBI form. HOWEVER, to not be told that selecting QBI/aggregation would require mailing 40+ pages of tax return is totally unacceptable. A big price to pay for faulty software.
Date published: 2021-05-16
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 945
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax has gotten worse and worse every year The amount of upselling they do throughout the process is crazy. I don't mind paying for what I need but I don't want to pay for services I don't. It upsold me to deluxe because of college loans and then on the next click, it said that I still only qualified for the standard deduction. I also didn't like getting kicked into a site for Credit Karma after the process. I have used TurboTax for years but next year, I will look elsewhere.
Date published: 2021-05-16
Rated 3 out of 5 by from I struggled with the 2020 Home & Business software After I downloaded the 2020 home & business software, the state information did not load. I tried 5 times. When I was completing the business portion, it recorded all income, but did not have anywhere to add expenses. I thought that was useless. After I searched and found Schedule C, and started to fill it out, I rebooted my computer and downloaded TurboTax again, and finally it included the state forms and the Schedule C and home office forms to complete. I wasted about 7 hours struggling with this glitch.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax This was my first time utilizing your tax experts. The tax experts whom I spoke with were fantastic.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is fabulous!! So easy and efile, too, for both federal and state returns. Love the process and will continue to use them for the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Loved the process been using for years Simple and thorough. I've been using the program for years have never had any problems
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax makes my taxes easy This was very simple. I appreciate this service. I will use turbo tax next year.
Date published: 2021-05-16
Rated 3 out of 5 by from QBI - no Efile - unacceptable I understand that TT does not have an acceptable electronic QBI form. HOWEVER, to not be told that selecting QBI/aggregation would require mailing 40+ pages of tax return is totally unacceptable. A big price to pay for faulty software.
Date published: 2021-05-16
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 945