TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax was very easy to use. Did not engage with any live help --- the tools were easy to follow and very helpful
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax: A Great Way to Do Taxes Turbo tax was easy to use and the step by step descriptions and explanations were easy to understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is good but it is expensive. It is a good Serivce and I do recommend it to my friends and Family to use it
Date published: 2023-04-19
Rated 3 out of 5 by from Federal & State Taxes ALWAYS get rejected ??? I've used TurboTax for the past 8-10 years and for the last 5 years, after I submit my taxes, I will get a confirmation, yet an hour later I get a text advising me that BOTH Federal & State taxes have been rejected ???!@!! I run it through Smart Check and eventually everything works out.......SUPER frustrating and requires phone calls, waiting on hold and other shenanigans. why, TurboTax ???
Date published: 2023-04-19
Rated 4 out of 5 by from I love Turbo Tax.... I have used TT for years. I do feel like it is misleading at times as the amount being charged seems to increase as you work your way through taxes. I wish it was a true set amount and more clarity around how pricing works.
Date published: 2023-04-19
Rated 1 out of 5 by from Decent product but way too expensive Decent product but way too expensive. Really appreciated the automation, but $200 (to include taxes) is steep to file fed and state taxes yourself.
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Review was awesome. Looking forward to 2023. Great experience and I look forward to reviewing in 2023.
Date published: 2023-04-19
Rated 5 out of 5 by from Best User Experience on the Internet! So easy to use. Makes me feel comfortable that I'm making the right choices
Date published: 2023-04-19
Rated 3 out of 5 by from Tax return completion and price I thought I was filing for free and that was not the case. I was confused so I called a "taxe professional" who also didn't know what was going on. I was left on hold for an half hour with no resolution. I ended up paying the fee only because I was tired of waiting. Accumulatively I waited about a whole hour with no resolve. I'll have to consider doing my taxes sooner and with an actual professional next time. This experience was not easy at all.
Date published: 2023-04-19
Rated 2 out of 5 by from Not User Friendly Last year I was able to import my financials with no problem. This time I had a serious issue and could not get any help. I had to clear out what I had and redue. You have to really look or you will miss out on the deductions/expenses if you have a business. And I don't understand why I got more than before. I guess things has changed since last year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was very easy to use. Did not engage with any live help --- the tools were easy to follow and very helpful
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax: A Great Way to Do Taxes Turbo tax was easy to use and the step by step descriptions and explanations were easy to understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is good but it is expensive. It is a good Serivce and I do recommend it to my friends and Family to use it
Date published: 2023-04-19
Rated 3 out of 5 by from Federal & State Taxes ALWAYS get rejected ??? I've used TurboTax for the past 8-10 years and for the last 5 years, after I submit my taxes, I will get a confirmation, yet an hour later I get a text advising me that BOTH Federal & State taxes have been rejected ???!@!! I run it through Smart Check and eventually everything works out.......SUPER frustrating and requires phone calls, waiting on hold and other shenanigans. why, TurboTax ???
Date published: 2023-04-19
Rated 4 out of 5 by from I love Turbo Tax.... I have used TT for years. I do feel like it is misleading at times as the amount being charged seems to increase as you work your way through taxes. I wish it was a true set amount and more clarity around how pricing works.
Date published: 2023-04-19
Rated 1 out of 5 by from Decent product but way too expensive Decent product but way too expensive. Really appreciated the automation, but $200 (to include taxes) is steep to file fed and state taxes yourself.
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Review was awesome. Looking forward to 2023. Great experience and I look forward to reviewing in 2023.
Date published: 2023-04-19
Rated 5 out of 5 by from Best User Experience on the Internet! So easy to use. Makes me feel comfortable that I'm making the right choices
Date published: 2023-04-19
Rated 3 out of 5 by from Tax return completion and price I thought I was filing for free and that was not the case. I was confused so I called a "taxe professional" who also didn't know what was going on. I was left on hold for an half hour with no resolution. I ended up paying the fee only because I was tired of waiting. Accumulatively I waited about a whole hour with no resolve. I'll have to consider doing my taxes sooner and with an actual professional next time. This experience was not easy at all.
Date published: 2023-04-19
Rated 2 out of 5 by from Not User Friendly Last year I was able to import my financials with no problem. This time I had a serious issue and could not get any help. I had to clear out what I had and redue. You have to really look or you will miss out on the deductions/expenses if you have a business. And I don't understand why I got more than before. I guess things has changed since last year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 940