TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I appreciate how Turbo Tax asks questions to help ensure that we get all deductions possible.
Date published: 2021-05-16
Rated 3 out of 5 by from Can't Add Two 1098s I had refinanced this year and input my two 1098 Interest Statements. I was shocked when I found it only put a fraction of the interest into my schedule A. I back tracked and found they put special instructions for people who refinanced. You have to manually add the two 1098 box 3 and 5 and input it into the first 1098 and remove the second if you didn't follow the instructions. How hard is it for TurboTax to figure this out for itself? I expected more.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy to use! Easy fill in for, questions easy to understand and answer
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is convenient and helpful. All the additional tabs to check what things mean or stand for are very helpful.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is easy and very thorough I learned more about federal taxes than I thought existed. I usually file just before the filing date because I often need to pay additional taxes but from now on I am a Turbo Tax believer and will file much earlier. I have confidence that Turbo Tax is the way to go.
Date published: 2021-05-16
Rated 2 out of 5 by from The GA State Filing is too expensive While I like the product overall, I don't appreciate the expense required to file the GA State Taxes. Thus, I will likely switch to another platform next year
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax was Painless! This is the first time I did my own taxes. I heard this free TurboTax for free from my Dad (he did all my previous taxes on TurboTax bought from Costco, not free!) He told me to try it out since my income tax return should not be complicated. He's right! Just answered all the questions and was done in no time. Great experience... especially when I receive my refund! My only regret is I should have done this earlier.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax has gotten worse and worse every year The amount of upselling they do throughout the process is crazy. I don't mind paying for what I need but I don't want to pay for services I don't. It upsold me to deluxe because of college loans and then on the next click, it said that I still only qualified for the standard deduction. I also didn't like getting kicked into a site for Credit Karma after the process. I have used TurboTax for years but next year, I will look elsewhere.
Date published: 2021-05-16
Rated 3 out of 5 by from I struggled with the 2020 Home & Business software After I downloaded the 2020 home & business software, the state information did not load. I tried 5 times. When I was completing the business portion, it recorded all income, but did not have anywhere to add expenses. I thought that was useless. After I searched and found Schedule C, and started to fill it out, I rebooted my computer and downloaded TurboTax again, and finally it included the state forms and the Schedule C and home office forms to complete. I wasted about 7 hours struggling with this glitch.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax This was my first time utilizing your tax experts. The tax experts whom I spoke with were fantastic.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 928
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I appreciate how Turbo Tax asks questions to help ensure that we get all deductions possible.
Date published: 2021-05-16
Rated 3 out of 5 by from Can't Add Two 1098s I had refinanced this year and input my two 1098 Interest Statements. I was shocked when I found it only put a fraction of the interest into my schedule A. I back tracked and found they put special instructions for people who refinanced. You have to manually add the two 1098 box 3 and 5 and input it into the first 1098 and remove the second if you didn't follow the instructions. How hard is it for TurboTax to figure this out for itself? I expected more.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy to use! Easy fill in for, questions easy to understand and answer
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is convenient and helpful. All the additional tabs to check what things mean or stand for are very helpful.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is easy and very thorough I learned more about federal taxes than I thought existed. I usually file just before the filing date because I often need to pay additional taxes but from now on I am a Turbo Tax believer and will file much earlier. I have confidence that Turbo Tax is the way to go.
Date published: 2021-05-16
Rated 2 out of 5 by from The GA State Filing is too expensive While I like the product overall, I don't appreciate the expense required to file the GA State Taxes. Thus, I will likely switch to another platform next year
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax was Painless! This is the first time I did my own taxes. I heard this free TurboTax for free from my Dad (he did all my previous taxes on TurboTax bought from Costco, not free!) He told me to try it out since my income tax return should not be complicated. He's right! Just answered all the questions and was done in no time. Great experience... especially when I receive my refund! My only regret is I should have done this earlier.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax has gotten worse and worse every year The amount of upselling they do throughout the process is crazy. I don't mind paying for what I need but I don't want to pay for services I don't. It upsold me to deluxe because of college loans and then on the next click, it said that I still only qualified for the standard deduction. I also didn't like getting kicked into a site for Credit Karma after the process. I have used TurboTax for years but next year, I will look elsewhere.
Date published: 2021-05-16
Rated 3 out of 5 by from I struggled with the 2020 Home & Business software After I downloaded the 2020 home & business software, the state information did not load. I tried 5 times. When I was completing the business portion, it recorded all income, but did not have anywhere to add expenses. I thought that was useless. After I searched and found Schedule C, and started to fill it out, I rebooted my computer and downloaded TurboTax again, and finally it included the state forms and the Schedule C and home office forms to complete. I wasted about 7 hours struggling with this glitch.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax This was my first time utilizing your tax experts. The tax experts whom I spoke with were fantastic.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 928