TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from TurboTax Worked It was fairly slow to start up but once everything was loaded and updated the process was simple and easy to follow.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so helpful and user friendly Turbo Tax makes filing taxes easy and stress free. Thank you Turbo Tax.
Date published: 2021-05-17
Rated 1 out of 5 by from Glitchy and slow Product kept crashing and was very slow. Also for state filing, initially it said I needed to make a payment of 25 but once I finished paying the system crashed. When I restarted, the screen now shows that state filing will cost 20. Confused as to why the lower rate the second time? At least it remembered that I had paid, but overall, not a great experience
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax Helpdesk is Great! They are the best at reviewing the files and making this process easy to understand.
Date published: 2021-05-17
Rated 4 out of 5 by from Thanks Turbo Tax I waited until the last possible minute to file my taxes and because I had previously filed my taxes using TurboTax, a lot of my tax information was pre-entered and available making filing this year's taxes less time consuming. One of my W2s was automatically uploaded so I didn't have to enter the information. The software checked my return before e-filing it, so I'm happy I got it filed on time!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was Awesome Turbo Tax walked through all current tax questions. The HSA section was confusing.
Date published: 2021-05-17
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Works Turbo Tax is very friendly. Sharing last year's data is helpful in doing the current year's taxes. Working with help is almost a game. You had to keep tweaking your question to lead help in the right direction.
Date published: 2021-05-17
Rated 5 out of 5 by from Affordable and Accurate I was paying more to file my taxes than I was paying myself. So I liked that I was able to do it myself and not have to spend thousands when my business is just starting.
Date published: 2021-05-17
Rated 2 out of 5 by from The price goes up every year. I hate how they draw you in with file for free, then when you want to go back to that it won't you go back to the free version if you paid for the deluxe. They always have extra fees that they don't mention until the end.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Worked It was fairly slow to start up but once everything was loaded and updated the process was simple and easy to follow.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so helpful and user friendly Turbo Tax makes filing taxes easy and stress free. Thank you Turbo Tax.
Date published: 2021-05-17
Rated 1 out of 5 by from Glitchy and slow Product kept crashing and was very slow. Also for state filing, initially it said I needed to make a payment of 25 but once I finished paying the system crashed. When I restarted, the screen now shows that state filing will cost 20. Confused as to why the lower rate the second time? At least it remembered that I had paid, but overall, not a great experience
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax Helpdesk is Great! They are the best at reviewing the files and making this process easy to understand.
Date published: 2021-05-17
Rated 4 out of 5 by from Thanks Turbo Tax I waited until the last possible minute to file my taxes and because I had previously filed my taxes using TurboTax, a lot of my tax information was pre-entered and available making filing this year's taxes less time consuming. One of my W2s was automatically uploaded so I didn't have to enter the information. The software checked my return before e-filing it, so I'm happy I got it filed on time!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was Awesome Turbo Tax walked through all current tax questions. The HSA section was confusing.
Date published: 2021-05-17
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Works Turbo Tax is very friendly. Sharing last year's data is helpful in doing the current year's taxes. Working with help is almost a game. You had to keep tweaking your question to lead help in the right direction.
Date published: 2021-05-17
Rated 5 out of 5 by from Affordable and Accurate I was paying more to file my taxes than I was paying myself. So I liked that I was able to do it myself and not have to spend thousands when my business is just starting.
Date published: 2021-05-17
Rated 2 out of 5 by from The price goes up every year. I hate how they draw you in with file for free, then when you want to go back to that it won't you go back to the free version if you paid for the deluxe. They always have extra fees that they don't mention until the end.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 831