TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Turbo Tax saved "my bacon" again this ear. I've been using Turbo Tax for several years, completing the returns on my own through their system. This year, 2020, I used the full service due to a number of changes I had in my business and personal income. I am very happy with their service and will return to full service when filing in 2021.
Date published: 2021-10-12
Rated 2 out of 5 by from Not worth the money! All of this talk about expert assistance, and come to find out the Business version has to be downloaded on to your computer and does not allow you to reach out to an expert for assistance. Apparently all of that expert assistance is only for personal taxes and not business tax returns. For the amount of money you spend this is a ridiculous concept.
Date published: 2021-10-12
Rated 5 out of 5 by from Way to Go Turbo Tax Year after year they are the best!They save me time and money
Date published: 2021-10-12
Rated 5 out of 5 by from THIS THING IS AWESOME I USE YOU GUYS EVERY YEAR AND IT'S THE BEST OPTION OUT THERE
Date published: 2021-10-12
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax met my needs Overall it was a very good experience. One concern I have is that you currently have a limit on the number of crypto currency transactions a customer can have. For me this is problematic as I barely made the cutoff this year. I wonder if you could offer another tier of service for customers like myself that have a lot of such transactions. I see the crypto market growing significantly in the future and the need to have a service that accommodates for customers like myself is sure to increase.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax continues to be the best! Easy to use even for the more difficult situations
Date published: 2021-10-12
Rated 5 out of 5 by from It's Dope. Growing up, "doing your taxes" was always the thing that everyone told me was the biggest pain in the rear. However, a friend told me to use TurboTax and this is my third or fourth year using them. My taxes have never taken me more than 30-45 minutes and it's a breeze. Couldn't recommend enough.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 823
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax saved "my bacon" again this ear. I've been using Turbo Tax for several years, completing the returns on my own through their system. This year, 2020, I used the full service due to a number of changes I had in my business and personal income. I am very happy with their service and will return to full service when filing in 2021.
Date published: 2021-10-12
Rated 2 out of 5 by from Not worth the money! All of this talk about expert assistance, and come to find out the Business version has to be downloaded on to your computer and does not allow you to reach out to an expert for assistance. Apparently all of that expert assistance is only for personal taxes and not business tax returns. For the amount of money you spend this is a ridiculous concept.
Date published: 2021-10-12
Rated 5 out of 5 by from Way to Go Turbo Tax Year after year they are the best!They save me time and money
Date published: 2021-10-12
Rated 5 out of 5 by from THIS THING IS AWESOME I USE YOU GUYS EVERY YEAR AND IT'S THE BEST OPTION OUT THERE
Date published: 2021-10-12
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax met my needs Overall it was a very good experience. One concern I have is that you currently have a limit on the number of crypto currency transactions a customer can have. For me this is problematic as I barely made the cutoff this year. I wonder if you could offer another tier of service for customers like myself that have a lot of such transactions. I see the crypto market growing significantly in the future and the need to have a service that accommodates for customers like myself is sure to increase.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax continues to be the best! Easy to use even for the more difficult situations
Date published: 2021-10-12
Rated 5 out of 5 by from It's Dope. Growing up, "doing your taxes" was always the thing that everyone told me was the biggest pain in the rear. However, a friend told me to use TurboTax and this is my third or fourth year using them. My taxes have never taken me more than 30-45 minutes and it's a breeze. Couldn't recommend enough.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 823