TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from Very easy to use Appreciate USAA's involvement. Note that paying fees through your refund tacks on an additional $40 fee.
Date published: 2021-05-16
Rated 5 out of 5 by from Very helpful They were very helpfull, walked me right thru the problems
Date published: 2021-05-16
Rated 5 out of 5 by from PRECISE I LOVE HOW PRECISE THE SYSTEM IS.TURBO TAX EXPLAINS AS YOU GO,
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use and covers everything! TurboTax is for everyone! From simple to the complex, every situation is covered as you're walked through, step by step, each section of your income taxes. Nothing beats TurboTax - Not Even the IRS!
Date published: 2021-05-16
Rated 4 out of 5 by from Better than a tax accountant Would be nice if TurboTax Business could estimate SE tax as you go. Also explanations of tax situations could be explained better, perhaps with links to the actual line item of the IRS instructions form.
Date published: 2021-05-16
Rated 5 out of 5 by from Been using Turbotax for years and love it! Turbotax gives me full confidence in completing my taxes myself. Excellent resources that help you understand the complexities of the tax laws. Helpful hints galore.
Date published: 2021-05-16
Rated 1 out of 5 by from Forces me to choose paid product I don't wan or ne It worked well the first year but now automatically forces me to use turbotax live without any way to opt out of the extra $80 charge when I don't need live service. I have a simple return with the same info as last year! No live advice needed. And no response from customer service line or from the so called live chat. I may make a complaint. I did not use live and don't want to pay extra when you advertise free filling!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax Shirley expert from Texas was very helpful. I became stuck in a “do loop” whereas the program kept on bringing up an issue that I could not move forward until resolved. I was on the phone with Shirley for quite some time she was baffled by the program not allowing us to move forward until she came up with a brilliant idea which resolved the issue. I would not have been able to file without her help. Thank you Shirley
Date published: 2021-05-16
Rated 4 out of 5 by from it's good experts are did a good job, i've used turbo tax for several years
Date published: 2021-05-16
Rated 5 out of 5 by from AWASOME!!!!!!!!! I totally love Turbo Tax Deluxe!!!!! could not have done my taxes without you guys. love ya
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very easy to use Appreciate USAA's involvement. Note that paying fees through your refund tacks on an additional $40 fee.
Date published: 2021-05-16
Rated 5 out of 5 by from Very helpful They were very helpfull, walked me right thru the problems
Date published: 2021-05-16
Rated 5 out of 5 by from PRECISE I LOVE HOW PRECISE THE SYSTEM IS.TURBO TAX EXPLAINS AS YOU GO,
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use and covers everything! TurboTax is for everyone! From simple to the complex, every situation is covered as you're walked through, step by step, each section of your income taxes. Nothing beats TurboTax - Not Even the IRS!
Date published: 2021-05-16
Rated 4 out of 5 by from Better than a tax accountant Would be nice if TurboTax Business could estimate SE tax as you go. Also explanations of tax situations could be explained better, perhaps with links to the actual line item of the IRS instructions form.
Date published: 2021-05-16
Rated 5 out of 5 by from Been using Turbotax for years and love it! Turbotax gives me full confidence in completing my taxes myself. Excellent resources that help you understand the complexities of the tax laws. Helpful hints galore.
Date published: 2021-05-16
Rated 1 out of 5 by from Forces me to choose paid product I don't wan or ne It worked well the first year but now automatically forces me to use turbotax live without any way to opt out of the extra $80 charge when I don't need live service. I have a simple return with the same info as last year! No live advice needed. And no response from customer service line or from the so called live chat. I may make a complaint. I did not use live and don't want to pay extra when you advertise free filling!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax Shirley expert from Texas was very helpful. I became stuck in a “do loop” whereas the program kept on bringing up an issue that I could not move forward until resolved. I was on the phone with Shirley for quite some time she was baffled by the program not allowing us to move forward until she came up with a brilliant idea which resolved the issue. I would not have been able to file without her help. Thank you Shirley
Date published: 2021-05-16
Rated 4 out of 5 by from it's good experts are did a good job, i've used turbo tax for several years
Date published: 2021-05-16
Rated 5 out of 5 by from AWASOME!!!!!!!!! I totally love Turbo Tax Deluxe!!!!! could not have done my taxes without you guys. love ya
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 798