TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
1DAP from
Review for 2021
Good process. Only issue is the ability; when you have a question; to word it so you can find the answer. The help desk by phone was able to give me support
Date published: 2022-04-18
Rated 5 out of 5 by
SBeasy from
Very easy to use. Awesome!!!!
Walked me through the process easy and simple. Will be using again next year. 2 thumbs up!!!
Date published: 2022-04-18
Rated 5 out of 5 by
Nisa081149 from
wonderful
really great I received help correcting a few things I ended up with $200 extra on a credit that I missed
Date published: 2022-04-18
Rated 5 out of 5 by
Danielle72 from
Excellent
My 7th year, I love the resources and live help if needed
Date published: 2022-04-18
Rated 5 out of 5 by
Memelalalala from
Review
Great experience. Thank you so much. It was easy to do
Date published: 2022-04-18
Rated 1 out of 5 by
TBanksTN from
TurboTax offline download is lacking
Not happy that I had to use the online service after paying for the download premier version. Why do you not make the features the same? Cant do crypto with download version and there's no good reason you couldn't allow that.
Date published: 2022-04-18
Rated 5 out of 5 by
RPC1970 from
Easy to use
Straight forward, just plug and play! Will definitely use again.
Date published: 2022-04-18
Rated 5 out of 5 by
RockyM03 from
TurboTax is so convienent for simple returns.
It always helps me in crunch time. TurboTax is my go to tax software.
Date published: 2022-04-18
Rated 2 out of 5 by
NYPublicEmployeePension from
Messed up my pension exemption
BIG PROBLEM!! The turbo tax screen requesting information about pension income did not clearly identify the category that needed to be selected for categorizing a public pension as exempt from state taxes. While manually reviewing my return in the forms view, I discovered that TurboTax included the pension as taxable income and this categorization inadvertently increased my state tax by thousands of dollars.
Date published: 2022-04-18
Rated 1 out of 5 by
GabbyGoetz99 from
I had so much trouble this year
Turbo tax costs $200 for what? I did all the work and my taxes are not complicated. The website would not take $0 for a box that had a zero in it. This is beyond frustrating and the reason I DREAD tax season.
All TurboTax® Offerings Reviews - Page 796
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
1DAP from
Review for 2021
Good process. Only issue is the ability; when you have a question; to word it so you can find the answer. The help desk by phone was able to give me support
Date published: 2022-04-18
Rated 5 out of 5 by
SBeasy from
Very easy to use. Awesome!!!!
Walked me through the process easy and simple. Will be using again next year. 2 thumbs up!!!
Date published: 2022-04-18
Rated 5 out of 5 by
Nisa081149 from
wonderful
really great I received help correcting a few things I ended up with $200 extra on a credit that I missed
Date published: 2022-04-18
Rated 5 out of 5 by
Danielle72 from
Excellent
My 7th year, I love the resources and live help if needed
Date published: 2022-04-18
Rated 5 out of 5 by
Memelalalala from
Review
Great experience. Thank you so much. It was easy to do
Date published: 2022-04-18
Rated 1 out of 5 by
TBanksTN from
TurboTax offline download is lacking
Not happy that I had to use the online service after paying for the download premier version. Why do you not make the features the same? Cant do crypto with download version and there's no good reason you couldn't allow that.
Date published: 2022-04-18
Rated 5 out of 5 by
RPC1970 from
Easy to use
Straight forward, just plug and play! Will definitely use again.
Date published: 2022-04-18
Rated 5 out of 5 by
RockyM03 from
TurboTax is so convienent for simple returns.
It always helps me in crunch time. TurboTax is my go to tax software.
Date published: 2022-04-18
Rated 2 out of 5 by
NYPublicEmployeePension from
Messed up my pension exemption
BIG PROBLEM!! The turbo tax screen requesting information about pension income did not clearly identify the category that needed to be selected for categorizing a public pension as exempt from state taxes. While manually reviewing my return in the forms view, I discovered that TurboTax included the pension as taxable income and this categorization inadvertently increased my state tax by thousands of dollars.
Date published: 2022-04-18
Rated 1 out of 5 by
GabbyGoetz99 from
I had so much trouble this year
Turbo tax costs $200 for what? I did all the work and my taxes are not complicated. The website would not take $0 for a box that had a zero in it. This is beyond frustrating and the reason I DREAD tax season.
All TurboTax® Offerings Reviews - Page 796
Date published: 2022-04-18