TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome service Great service and help me with my taxes and was professional
Date published: 2021-08-18
Rated 5 out of 5 by from very easy i like the way they keep last years info to help with next year
Date published: 2021-08-18
Rated 1 out of 5 by from First Time using Turbo Tax it was costly, and the interface was very difficult to navigate and understand. There was no chat to get immediate help from anyone and everything was all automated.
Date published: 2021-08-18
Rated 5 out of 5 by from TurboTax is easy Easy and intuitive. Did a great job getting me what I needed
Date published: 2021-08-18
Rated 5 out of 5 by from Turbo tax is great It was so easy. . I'll use turbo txt from now on. Thank you turbo tax.
Date published: 2021-08-18
Rated 4 out of 5 by from Overall excellent, but there seems to be a glitch Overall, TurboTax is excellent and simple to use. However, both last year and this year, there has been a glitch in processing 1099-OIDs. First, there is inadequate guidance offered. Second, when errors guide you to make an adjustment and you do, the same entry still pops up as an error. I believe this is a programming error. Both years, I had to call TurboTax help and get a expert to help me resolve this problem.
Date published: 2021-08-18
Rated 2 out of 5 by from PIA I've used TT for a few years now. Each year it becomes more complicated with less and less ways for an explanation. I used to just click for a question I didn't understand. Now I have to call your help line to figure it out. My tax return is a very simple one that seems to be a greater burden every year. I'm done, will start using an accountant again.
Date published: 2021-08-17
Rated 4 out of 5 by from Good Service! The steps are a little lengthy. Otherwise, I got great service
Date published: 2021-08-17
Rated 5 out of 5 by from Yay for TurboTax!!!! Loved it so much except for having to submit review
Date published: 2021-08-17
Rated 5 out of 5 by from Turbotax is great This product is so much easier to use than doing taxes manually. Turbotax leads you through each step and continually checks to see if you are making mistakes and/or misinterpreting any part of the IRS requirements. I would recommend this to anyone who prefers to do their own taxes.
Date published: 2021-08-17
All TurboTax® Offerings Reviews - Page 787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service Great service and help me with my taxes and was professional
Date published: 2021-08-18
Rated 5 out of 5 by from very easy i like the way they keep last years info to help with next year
Date published: 2021-08-18
Rated 1 out of 5 by from First Time using Turbo Tax it was costly, and the interface was very difficult to navigate and understand. There was no chat to get immediate help from anyone and everything was all automated.
Date published: 2021-08-18
Rated 5 out of 5 by from TurboTax is easy Easy and intuitive. Did a great job getting me what I needed
Date published: 2021-08-18
Rated 5 out of 5 by from Turbo tax is great It was so easy. . I'll use turbo txt from now on. Thank you turbo tax.
Date published: 2021-08-18
Rated 4 out of 5 by from Overall excellent, but there seems to be a glitch Overall, TurboTax is excellent and simple to use. However, both last year and this year, there has been a glitch in processing 1099-OIDs. First, there is inadequate guidance offered. Second, when errors guide you to make an adjustment and you do, the same entry still pops up as an error. I believe this is a programming error. Both years, I had to call TurboTax help and get a expert to help me resolve this problem.
Date published: 2021-08-18
Rated 2 out of 5 by from PIA I've used TT for a few years now. Each year it becomes more complicated with less and less ways for an explanation. I used to just click for a question I didn't understand. Now I have to call your help line to figure it out. My tax return is a very simple one that seems to be a greater burden every year. I'm done, will start using an accountant again.
Date published: 2021-08-17
Rated 4 out of 5 by from Good Service! The steps are a little lengthy. Otherwise, I got great service
Date published: 2021-08-17
Rated 5 out of 5 by from Yay for TurboTax!!!! Loved it so much except for having to submit review
Date published: 2021-08-17
Rated 5 out of 5 by from Turbotax is great This product is so much easier to use than doing taxes manually. Turbotax leads you through each step and continually checks to see if you are making mistakes and/or misinterpreting any part of the IRS requirements. I would recommend this to anyone who prefers to do their own taxes.
Date published: 2021-08-17
All TurboTax® Offerings Reviews - Page 787