TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo It was good saved me alot of trouble. Next year i might just start with this method .
Date published: 2022-04-22
Rated 5 out of 5 by from Easy turbotax Online TurboTax was easy and free... got my return done and a great refund
Date published: 2022-04-22
Rated 5 out of 5 by from Will use TT again and Recommend Suggest using file system when submitting documents. Ie: folder for Income, Folder for Expenses, Folder for Donations, etc.
Date published: 2022-04-22
Rated 1 out of 5 by from The Turbo Tax Full Service is terrible service Turbo tax made it near impossible to get a single clear answer on getting taxes done. Their policy not to have experts do multiple family members is idiotic and makes no sense, especially for a child that is in college and his parents. The arduous process of trying to reach an expert is ridiculous - you can only talk to the expert after all information is submitted and then after it is complete no communication is possible. Terrible
Date published: 2022-04-22
Rated 5 out of 5 by from TurboTax and Gail were extremely helpful! I was having such a headache trying to figure out what went wrong with mt last years taxes, they helped me understand and completly took care of this years taxes with just a few documents uploaded. Amazing!
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo Tax is Easy I thought doing taxes with any system was hard. Since I started using Turbo Tax, I feel more comfortable doing it the tax returns by myself.
Date published: 2022-04-22
Rated 5 out of 5 by from Easy to File It was really easy this year and I will always us this system to file my taxes.
Date published: 2022-04-22
Rated 2 out of 5 by from Surprise charges were awful When I was about to file and had to repay tax credits for ACA I suddenly had to pay an extra 59$ for federal and 49$ for state (even though it doesn't affect state taxes) when I had already purchased the Plus edition. It seems unfair for something that wasn't complicated at all, is a routine common thing, and was a surprise to have extra charges.
Date published: 2022-04-22
Rated 5 out of 5 by from TURBO TAX IT WAS FAIR...WAS UNHAPPY WITH REPEATING WHAT WE ALREADY PUT IN,OTHER THAN THAT IT WAS FINE.
Date published: 2022-04-22
Rated 5 out of 5 by from Love Turbo Tax Always pointing out ways to get the most of the tax filing.
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo It was good saved me alot of trouble. Next year i might just start with this method .
Date published: 2022-04-22
Rated 5 out of 5 by from Easy turbotax Online TurboTax was easy and free... got my return done and a great refund
Date published: 2022-04-22
Rated 5 out of 5 by from Will use TT again and Recommend Suggest using file system when submitting documents. Ie: folder for Income, Folder for Expenses, Folder for Donations, etc.
Date published: 2022-04-22
Rated 1 out of 5 by from The Turbo Tax Full Service is terrible service Turbo tax made it near impossible to get a single clear answer on getting taxes done. Their policy not to have experts do multiple family members is idiotic and makes no sense, especially for a child that is in college and his parents. The arduous process of trying to reach an expert is ridiculous - you can only talk to the expert after all information is submitted and then after it is complete no communication is possible. Terrible
Date published: 2022-04-22
Rated 5 out of 5 by from TurboTax and Gail were extremely helpful! I was having such a headache trying to figure out what went wrong with mt last years taxes, they helped me understand and completly took care of this years taxes with just a few documents uploaded. Amazing!
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo Tax is Easy I thought doing taxes with any system was hard. Since I started using Turbo Tax, I feel more comfortable doing it the tax returns by myself.
Date published: 2022-04-22
Rated 5 out of 5 by from Easy to File It was really easy this year and I will always us this system to file my taxes.
Date published: 2022-04-22
Rated 2 out of 5 by from Surprise charges were awful When I was about to file and had to repay tax credits for ACA I suddenly had to pay an extra 59$ for federal and 49$ for state (even though it doesn't affect state taxes) when I had already purchased the Plus edition. It seems unfair for something that wasn't complicated at all, is a routine common thing, and was a surprise to have extra charges.
Date published: 2022-04-22
Rated 5 out of 5 by from TURBO TAX IT WAS FAIR...WAS UNHAPPY WITH REPEATING WHAT WE ALREADY PUT IN,OTHER THAN THAT IT WAS FINE.
Date published: 2022-04-22
Rated 5 out of 5 by from Love Turbo Tax Always pointing out ways to get the most of the tax filing.
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 783