TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax charging for State e-Filing I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good service. Intuitive product. I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax gave me peace of mind! My download version of TurboTax was so much easier to use than the online version I started 1st. It seemed more straight forward and detailed in the questions and examples.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is a great product! Wonderful product, will use again in the future...
Date published: 2022-10-17
Rated 5 out of 5 by from Pleasantly Surprised and Stress Relieved I've used Turbo Tax for years and always dread the revisions - I'm a creature of habit and like to know what I'm facing. This year - or maybe it is just me - it seems we have great instruction and ease of use compared to some years in the past, although Turbo Tax is always my preferred tax software.
Date published: 2022-10-17
Rated 5 out of 5 by from easy to use TurboTax online deluxe was user friendly, had answer tabs and descriptions on where to find an answer. showed me the difference between standard and itemized deduction.
Date published: 2022-10-17
Rated 2 out of 5 by from DO NOT LIKER THE DNEW SOFTWARE this software was different than prior years--okay I get improvements, but it locked up several times and I had to exit. I would not let me enter deduction for items--the pop-up window locked up and again I had to exit. I used the live feature--why???--because of the software and the way it is organized. Do I like it NO
Date published: 2022-10-17
Rated 3 out of 5 by from Doing this for the last time! I'm done. I've used Turbo Tax for the last three years and it always fails to give me the tables I need to properly fill out the forms once it finds errors. (Errors because it left out forms it said it would come back to later. I get contacted by the IRS demanding those forms later and I have no idea what they're talking about. I'm going back to a CPA next year.
Date published: 2022-10-17
Rated 5 out of 5 by from excellent plataform easy to use, they help all the way till you finish. highly recommended
Date published: 2022-10-17
Rated 2 out of 5 by from Turbo Tax gets worse every year It is frustrating to use this software. You have to enter information multiple times. If you need to correct an entry on some forms (K1), it won't allow it. Then you have to delete the form and enter it again. Turbo Tax has become a "black box" that gets in the way instead of making things easier.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 79
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax charging for State e-Filing I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good service. Intuitive product. I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax gave me peace of mind! My download version of TurboTax was so much easier to use than the online version I started 1st. It seemed more straight forward and detailed in the questions and examples.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is a great product! Wonderful product, will use again in the future...
Date published: 2022-10-17
Rated 5 out of 5 by from Pleasantly Surprised and Stress Relieved I've used Turbo Tax for years and always dread the revisions - I'm a creature of habit and like to know what I'm facing. This year - or maybe it is just me - it seems we have great instruction and ease of use compared to some years in the past, although Turbo Tax is always my preferred tax software.
Date published: 2022-10-17
Rated 5 out of 5 by from easy to use TurboTax online deluxe was user friendly, had answer tabs and descriptions on where to find an answer. showed me the difference between standard and itemized deduction.
Date published: 2022-10-17
Rated 2 out of 5 by from DO NOT LIKER THE DNEW SOFTWARE this software was different than prior years--okay I get improvements, but it locked up several times and I had to exit. I would not let me enter deduction for items--the pop-up window locked up and again I had to exit. I used the live feature--why???--because of the software and the way it is organized. Do I like it NO
Date published: 2022-10-17
Rated 3 out of 5 by from Doing this for the last time! I'm done. I've used Turbo Tax for the last three years and it always fails to give me the tables I need to properly fill out the forms once it finds errors. (Errors because it left out forms it said it would come back to later. I get contacted by the IRS demanding those forms later and I have no idea what they're talking about. I'm going back to a CPA next year.
Date published: 2022-10-17
Rated 5 out of 5 by from excellent plataform easy to use, they help all the way till you finish. highly recommended
Date published: 2022-10-17
Rated 2 out of 5 by from Turbo Tax gets worse every year It is frustrating to use this software. You have to enter information multiple times. If you need to correct an entry on some forms (K1), it won't allow it. Then you have to delete the form and enter it again. Turbo Tax has become a "black box" that gets in the way instead of making things easier.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 79