TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from Certain areas were confusing, but overall good pro It was very unclear that when my civil service retirement in block 2a, said taxable amount "unknown" there was no guidance on what to do. still not sure if correct, Tried to understand IRS pub 721, wish I couldve had live person to ask, may use tax professional next time
Date published: 2021-05-16
Rated 1 out of 5 by from Terrible time with Turbo Tax this year. I've used this for over 10 years. This year was awful. You had too many mistakes. I had to research questions because you were doing things wrong. I shouldn't have to pay Capital Gains of $10,000.00 on my personal home I've lived in for 12 years. I had to edit a document and uncheck a field your software checked. That was only 1 problem I had.
Date published: 2021-05-16
Rated 5 out of 5 by from amazing its amazing and easy, will always use for now on!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great! Very nice and helpful for amateurs like me. The tips were easily accessible and handy.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is great Quick and easy....did my taxes in less then an hour. Turbo tax guided me through the whole process
Date published: 2021-05-16
Rated 4 out of 5 by from Easy It was easy, with step by step directions. Will use it again
Date published: 2021-05-16
Rated 5 out of 5 by from Convenient and wonderful! We are last minute, very busy family. I love that I can conveniently work on this and file up the the last second. I appreciate the chat feature to answer questions that I am not sure about. Recommend
Date published: 2021-05-16
Rated 2 out of 5 by from Painless lol Simple and straightforward..one step at a time. Easy!
Date published: 2021-05-16
Rated 2 out of 5 by from extremely frustrated!!! I need a live agent and can not even get in touch! My return was rejected and can not figure out what to do. Already paid for all of this and it is not working! So aggravated!
Date published: 2021-05-16
Rated 3 out of 5 by from turbo tax os OK I find it easy to use however it states its free and when you get done its one $200.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 755
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Certain areas were confusing, but overall good pro It was very unclear that when my civil service retirement in block 2a, said taxable amount "unknown" there was no guidance on what to do. still not sure if correct, Tried to understand IRS pub 721, wish I couldve had live person to ask, may use tax professional next time
Date published: 2021-05-16
Rated 1 out of 5 by from Terrible time with Turbo Tax this year. I've used this for over 10 years. This year was awful. You had too many mistakes. I had to research questions because you were doing things wrong. I shouldn't have to pay Capital Gains of $10,000.00 on my personal home I've lived in for 12 years. I had to edit a document and uncheck a field your software checked. That was only 1 problem I had.
Date published: 2021-05-16
Rated 5 out of 5 by from amazing its amazing and easy, will always use for now on!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great! Very nice and helpful for amateurs like me. The tips were easily accessible and handy.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is great Quick and easy....did my taxes in less then an hour. Turbo tax guided me through the whole process
Date published: 2021-05-16
Rated 4 out of 5 by from Easy It was easy, with step by step directions. Will use it again
Date published: 2021-05-16
Rated 5 out of 5 by from Convenient and wonderful! We are last minute, very busy family. I love that I can conveniently work on this and file up the the last second. I appreciate the chat feature to answer questions that I am not sure about. Recommend
Date published: 2021-05-16
Rated 2 out of 5 by from Painless lol Simple and straightforward..one step at a time. Easy!
Date published: 2021-05-16
Rated 2 out of 5 by from extremely frustrated!!! I need a live agent and can not even get in touch! My return was rejected and can not figure out what to do. Already paid for all of this and it is not working! So aggravated!
Date published: 2021-05-16
Rated 3 out of 5 by from turbo tax os OK I find it easy to use however it states its free and when you get done its one $200.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 755