TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from TurboTax review Straightforward, easy to fill out forms with options for further explanations if needed. One small technical hitch at end but was taken care of by very pleasant and helpful customer service agent.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent Tax Product! I have used Turbo Tax for over 25 years. Each year the enhancements and additions make doing taxes easier and easier.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Easy to complete. No experience necessary. I will definitely do this again.
Date published: 2022-04-18
Rated 5 out of 5 by from Won't do my taxes any other way! This was great! Took the stress out of doing my taxes myself! I've been using turbo tax for years.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Deluxe is Awful and is not User Friendly I had a lot of issues with Turbo Tax, with all of the tax software you sell, it would be nice to have phone support for Turbo Tax Deluxe users. It was a terrible experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes it easy Well navigated screens with answers for any questions along the way. Turbo Tax makes tax filing easy.
Date published: 2022-04-18
Rated 5 out of 5 by from fairly easy process The whole process is painless until the end when you owe!!
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax I liked turbo tax online services. It was easy to use from home. I will most definably use it again next year.
Date published: 2022-04-18
Rated 5 out of 5 by from I love TurboTax. I count on them every year! I love TurboTax. I count on them every year since I was introduced to the Home + Bussiness filing. These days I am disabled so i only use the free TurboTax + have never been dissapointed.
Date published: 2022-04-18
Rated 2 out of 5 by from TurboTax is OK TurboTax is an okay way to do your taxes. However, it is obvious that they are constantly trying to upsell you to the next payment level. This is annoying and can feel misleading- do I NEED to upgrade to the next level or not? It makes the whole process untrustworthy. Are they actually helping me to find the best filing options for me or are they just trying to deliberately confuse me by looping me around and around their filing system so that I will give up and upgrade to Turbo MAX ULTIMATE? This system makes paper filing very attractive, since the paper is not deliberately trying to cause alarm. Also, the wording at the very end- just before crossing the finish line- is deliberately vague "don't worry you don't need to pull out your wallet, we will just charge you a processing fee of $39." Do you mean that you will charge me if I DO pull out my wallet and pay turbotax with a credit card? Or that you will charge me $39 if I DO NOT pull out my wallet? I guessed wrong the first time and had to go back 10 steps to change my answer for payment options.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 731
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax review Straightforward, easy to fill out forms with options for further explanations if needed. One small technical hitch at end but was taken care of by very pleasant and helpful customer service agent.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent Tax Product! I have used Turbo Tax for over 25 years. Each year the enhancements and additions make doing taxes easier and easier.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Easy to complete. No experience necessary. I will definitely do this again.
Date published: 2022-04-18
Rated 5 out of 5 by from Won't do my taxes any other way! This was great! Took the stress out of doing my taxes myself! I've been using turbo tax for years.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Deluxe is Awful and is not User Friendly I had a lot of issues with Turbo Tax, with all of the tax software you sell, it would be nice to have phone support for Turbo Tax Deluxe users. It was a terrible experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes it easy Well navigated screens with answers for any questions along the way. Turbo Tax makes tax filing easy.
Date published: 2022-04-18
Rated 5 out of 5 by from fairly easy process The whole process is painless until the end when you owe!!
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax I liked turbo tax online services. It was easy to use from home. I will most definably use it again next year.
Date published: 2022-04-18
Rated 5 out of 5 by from I love TurboTax. I count on them every year! I love TurboTax. I count on them every year since I was introduced to the Home + Bussiness filing. These days I am disabled so i only use the free TurboTax + have never been dissapointed.
Date published: 2022-04-18
Rated 2 out of 5 by from TurboTax is OK TurboTax is an okay way to do your taxes. However, it is obvious that they are constantly trying to upsell you to the next payment level. This is annoying and can feel misleading- do I NEED to upgrade to the next level or not? It makes the whole process untrustworthy. Are they actually helping me to find the best filing options for me or are they just trying to deliberately confuse me by looping me around and around their filing system so that I will give up and upgrade to Turbo MAX ULTIMATE? This system makes paper filing very attractive, since the paper is not deliberately trying to cause alarm. Also, the wording at the very end- just before crossing the finish line- is deliberately vague "don't worry you don't need to pull out your wallet, we will just charge you a processing fee of $39." Do you mean that you will charge me if I DO pull out my wallet and pay turbotax with a credit card? Or that you will charge me $39 if I DO NOT pull out my wallet? I guessed wrong the first time and had to go back 10 steps to change my answer for payment options.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 731