TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 2 out of 5 by from Gets worse every year I use TurboTax because of it's partnership with TD Ameritrade (my brokerage) and imports all my investing forms negating the need for me to enter that info manually. However, each year their product has degraded. There are several areas where information can't be entered correctly because the software doesn't recognize all the available options written on the forms. Additionally, the many screens saying "You're doing great!" or "Here's what to expect next" in addition to constantly pushing their upgraded service (for more money) gets not just extremely annoying but wastes way too much time. Time needed for reviewing and correcting what the software can't seem to get right.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use I've been using TurboTax for a handful of years now, It's super easy to get everything filed right.
Date published: 2021-05-17
Rated 1 out of 5 by from ERRORS, ERRORS, ERRORS!!! TURBOTAX IS GETTING WORSE EVERY YEAR! ERRORS, ERRORS, ERRORS! KEEPS KICKING ME BACK WITHOUT EXPLANATION. MY RETURN WAS REJECTED! TERRIBLE.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great It is easy to work with and understand. I'd recommend it to anyone.
Date published: 2021-05-17
Rated 5 out of 5 by from EASY PEASY It's Simple & easy & quick I have used Turbo for years
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly! My taxes are very uncomplicated with just a few extra items. It makes no sense to pay top dollar when Turbo can do everything. It is clear and concise, very user friendly for all levels.
Date published: 2021-05-17
Rated 3 out of 5 by from OK this year, but e-file repeatedly rejected... I've been a long term user of Turbo Tax, but I had an issue this year where my efile continued to get rejected for improper identification. The only option it kept asking me to fix was the AGI, that I know was correct. The problem I believe was because I filed by mail for 2019 only (due to divorce complexities) and probably the taxpayer ID was not recognized. Either way, Turbo Tax just kept asking for me to put in a different AGI and every time it got rejected. I hope I don't have the same problem next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast, comprehensive, easy to use Just as described, worked very well. Happy to use each year.
Date published: 2021-05-17
Rated 4 out of 5 by from verry good good as ever good as ever good as ever good as ever
Date published: 2021-05-17
Rated 4 out of 5 by from User friendly Program is fairly easy to use. I may use again for future returns.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Gets worse every year I use TurboTax because of it's partnership with TD Ameritrade (my brokerage) and imports all my investing forms negating the need for me to enter that info manually. However, each year their product has degraded. There are several areas where information can't be entered correctly because the software doesn't recognize all the available options written on the forms. Additionally, the many screens saying "You're doing great!" or "Here's what to expect next" in addition to constantly pushing their upgraded service (for more money) gets not just extremely annoying but wastes way too much time. Time needed for reviewing and correcting what the software can't seem to get right.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use I've been using TurboTax for a handful of years now, It's super easy to get everything filed right.
Date published: 2021-05-17
Rated 1 out of 5 by from ERRORS, ERRORS, ERRORS!!! TURBOTAX IS GETTING WORSE EVERY YEAR! ERRORS, ERRORS, ERRORS! KEEPS KICKING ME BACK WITHOUT EXPLANATION. MY RETURN WAS REJECTED! TERRIBLE.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great It is easy to work with and understand. I'd recommend it to anyone.
Date published: 2021-05-17
Rated 5 out of 5 by from EASY PEASY It's Simple & easy & quick I have used Turbo for years
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly! My taxes are very uncomplicated with just a few extra items. It makes no sense to pay top dollar when Turbo can do everything. It is clear and concise, very user friendly for all levels.
Date published: 2021-05-17
Rated 3 out of 5 by from OK this year, but e-file repeatedly rejected... I've been a long term user of Turbo Tax, but I had an issue this year where my efile continued to get rejected for improper identification. The only option it kept asking me to fix was the AGI, that I know was correct. The problem I believe was because I filed by mail for 2019 only (due to divorce complexities) and probably the taxpayer ID was not recognized. Either way, Turbo Tax just kept asking for me to put in a different AGI and every time it got rejected. I hope I don't have the same problem next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast, comprehensive, easy to use Just as described, worked very well. Happy to use each year.
Date published: 2021-05-17
Rated 4 out of 5 by from verry good good as ever good as ever good as ever good as ever
Date published: 2021-05-17
Rated 4 out of 5 by from User friendly Program is fairly easy to use. I may use again for future returns.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 729