TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from Too many unnecessary Questions/Too many Upsells I am familiar with this software and have been using it for a number of years. Usually, I can say it's getting better - but not this year. I really didn't need to upgrade to a pricier "Premier" from 'Deluxe" - at least not for the reasons given on my screen about buying and selling stocks and bonds/crypto-currency etc, My situation was well in hand with the Deluxe version for $49. I really feel I got backed into something without sufficient explanation - and the virtual assistant was less than adequate in dealing with even the most rudimentary questions. I'm considering my options next year. As for the software questions; are these from the IRS or Turbo tax?It just seemed to draw out the process at the end far more than in previous years.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy, simple, and satisfying. Waited until the last minute (or last evening!!) to file on time. It was easy and almost effortless.
Date published: 2022-04-19
Rated 2 out of 5 by from Not as easy to use as it says it is I had a really hard time getting them to file. Spent a lot of Time trying to get them to send. I filed for a payment plan for my state taxes. Still don’t know if I did it right!
Date published: 2022-04-19
Rated 5 out of 5 by from my turbo tax expert ws sooo sweet i have a disorder which enabled me to read as easily but my turbo tax expert was sooo sweet and patient i appreciate people like her thanks turbo tax
Date published: 2022-04-19
Rated 4 out of 5 by from Fast & Easy! This was my first time filing my taxes online, TurboTax was helpful, fast, and easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Precise and just amazing This is the best tax system I have ever used. Extremely user friendly
Date published: 2022-04-19
Rated 5 out of 5 by from :) This was great. This was great. This was great. This was great. This was great.
Date published: 2022-04-19
Rated 3 out of 5 by from Finally done! Not too hard to follow, but state was a little more difficult due to living in more than one state this year
Date published: 2022-04-19
Rated 2 out of 5 by from Fee stuck and charged more than was showing I saw that I was owing $173.00 at first state and federal, but then when paying it stated that I was having to pay $217.00. What?? I was unable to downgrade and use the basic form. I was having to use the upgrades version. A little surprised I was not as easy as it usually is every year.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is easy to use Super simple. Super fast. Was able to file mine and my partners
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 625
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too many unnecessary Questions/Too many Upsells I am familiar with this software and have been using it for a number of years. Usually, I can say it's getting better - but not this year. I really didn't need to upgrade to a pricier "Premier" from 'Deluxe" - at least not for the reasons given on my screen about buying and selling stocks and bonds/crypto-currency etc, My situation was well in hand with the Deluxe version for $49. I really feel I got backed into something without sufficient explanation - and the virtual assistant was less than adequate in dealing with even the most rudimentary questions. I'm considering my options next year. As for the software questions; are these from the IRS or Turbo tax?It just seemed to draw out the process at the end far more than in previous years.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy, simple, and satisfying. Waited until the last minute (or last evening!!) to file on time. It was easy and almost effortless.
Date published: 2022-04-19
Rated 2 out of 5 by from Not as easy to use as it says it is I had a really hard time getting them to file. Spent a lot of Time trying to get them to send. I filed for a payment plan for my state taxes. Still don’t know if I did it right!
Date published: 2022-04-19
Rated 5 out of 5 by from my turbo tax expert ws sooo sweet i have a disorder which enabled me to read as easily but my turbo tax expert was sooo sweet and patient i appreciate people like her thanks turbo tax
Date published: 2022-04-19
Rated 4 out of 5 by from Fast & Easy! This was my first time filing my taxes online, TurboTax was helpful, fast, and easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Precise and just amazing This is the best tax system I have ever used. Extremely user friendly
Date published: 2022-04-19
Rated 5 out of 5 by from :) This was great. This was great. This was great. This was great. This was great.
Date published: 2022-04-19
Rated 3 out of 5 by from Finally done! Not too hard to follow, but state was a little more difficult due to living in more than one state this year
Date published: 2022-04-19
Rated 2 out of 5 by from Fee stuck and charged more than was showing I saw that I was owing $173.00 at first state and federal, but then when paying it stated that I was having to pay $217.00. What?? I was unable to downgrade and use the basic form. I was having to use the upgrades version. A little surprised I was not as easy as it usually is every year.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is easy to use Super simple. Super fast. Was able to file mine and my partners
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 625