TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Horrible!!! This was the most expensive and took the longest time ever spent to file, Morgan was not a good communicator and when we were up charged she didn't even inform us. Also I have to ask her what is going on with our review just for her to move it to the next stage. We spoke to her the first time gave her all our info and then when she finally after weeks starts our taxes she re asks all the same questions and even asks if I claim my son on taxes yet she has the tax docs that show i do and have received the child tax credit for him last year and this whole year. Seriously Ridiculous!!! I will never use nor refer anyone to Turbo Tax ever.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Terri was absolutely wonderful in helping my family with our taxes this year! We had some unique situations for us in 2021 and weren't able to figure out how to complete our taxes, and Terri came to our rescue!
Date published: 2022-05-16
Rated 5 out of 5 by from Appreciate Turbo Tax Quick efficient appreciate how they collect data from previous years to decrease typing.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax is great Prompt service and action keeps bringing me back for reliable services
Date published: 2022-05-16
Rated 4 out of 5 by from Used TuboTax for years and I relay on it The problem I have is when adding expenses from my QB worksheet TurboTax jumps around using a sub-menu of questions and it takes hours to reconcile back to QB. If you just use one long list of expenses with the minicolumns that will reduce errors. My QB is more detail as I have rebiled travel and regular travel to fit into the IRS form
Date published: 2022-05-16
Rated 4 out of 5 by from It was Easy All the people who helped me were easy to work with and knew their stuff.
Date published: 2022-05-16
Rated 5 out of 5 by from So simple and convenient loved that you can stop and go back where you left off and that the right questions were asked
Date published: 2022-05-16
Rated 5 out of 5 by from Great experience So easy and seamless, would do this again. Best experience!
Date published: 2022-05-16
Rated 5 out of 5 by from Great Easy fast and friendly , Cassie was awesome.got my taxes done in no time
Date published: 2022-05-16
Rated 5 out of 5 by from It was GREAT Julie was very helpful, engaging and answered the questions that I had. This process was much easier than expected.
Date published: 2022-05-16
All TurboTax® Offerings Reviews - Page 616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible!!! This was the most expensive and took the longest time ever spent to file, Morgan was not a good communicator and when we were up charged she didn't even inform us. Also I have to ask her what is going on with our review just for her to move it to the next stage. We spoke to her the first time gave her all our info and then when she finally after weeks starts our taxes she re asks all the same questions and even asks if I claim my son on taxes yet she has the tax docs that show i do and have received the child tax credit for him last year and this whole year. Seriously Ridiculous!!! I will never use nor refer anyone to Turbo Tax ever.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Terri was absolutely wonderful in helping my family with our taxes this year! We had some unique situations for us in 2021 and weren't able to figure out how to complete our taxes, and Terri came to our rescue!
Date published: 2022-05-16
Rated 5 out of 5 by from Appreciate Turbo Tax Quick efficient appreciate how they collect data from previous years to decrease typing.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax is great Prompt service and action keeps bringing me back for reliable services
Date published: 2022-05-16
Rated 4 out of 5 by from Used TuboTax for years and I relay on it The problem I have is when adding expenses from my QB worksheet TurboTax jumps around using a sub-menu of questions and it takes hours to reconcile back to QB. If you just use one long list of expenses with the minicolumns that will reduce errors. My QB is more detail as I have rebiled travel and regular travel to fit into the IRS form
Date published: 2022-05-16
Rated 4 out of 5 by from It was Easy All the people who helped me were easy to work with and knew their stuff.
Date published: 2022-05-16
Rated 5 out of 5 by from So simple and convenient loved that you can stop and go back where you left off and that the right questions were asked
Date published: 2022-05-16
Rated 5 out of 5 by from Great experience So easy and seamless, would do this again. Best experience!
Date published: 2022-05-16
Rated 5 out of 5 by from Great Easy fast and friendly , Cassie was awesome.got my taxes done in no time
Date published: 2022-05-16
Rated 5 out of 5 by from It was GREAT Julie was very helpful, engaging and answered the questions that I had. This process was much easier than expected.
Date published: 2022-05-16
All TurboTax® Offerings Reviews - Page 616