TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy and I use it annually! I like using this software, it is easy and takes you through guided steps. I've never had to use a tax professional with Turbotax at my finger tips.
Date published: 2021-05-17
Rated 5 out of 5 by from fast and easy I love using turbotax for free! great software . will continue to use in the future if its free!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Knowledgeable Engaged with a Live Turbo Tax Expert who helped me in finding a glitch. And not a minute too soon! My problem was resolved and my taxes e-filed.
Date published: 2021-05-17
Rated 1 out of 5 by from No ability to file on line! For some reason your e-file service does not work, something you should get fixed.
Date published: 2021-05-17
Rated 5 out of 5 by from Self Great and easy way to do and file your taxes. Will use this again.
Date published: 2021-05-17
Rated 1 out of 5 by from Should be zero stars but that is not an option Constantly answering the same questions over and over Questions about K-1 forms that are impossible to answer and not included when filing I could go on forever with complaints but already waisted 100s of hours do my taxes with this horrible product.
Date published: 2021-05-17
Rated 4 out of 5 by from All Good, except... It seems rather greedy, that after paying a hefty fee for software to have to an additional $25 fee to e-file state tax returns. Rethink this in terms of customer loyalty rather than bottom line.
Date published: 2021-05-17
Rated 3 out of 5 by from Last 2 years versions have caused troubles Apparently Microsoft Security Updates and TurboTax Deluxe are not compatible. I get all MS Updates. Last 2 years I have had to get Intuit Live Support in order to get my CD Version to load properly. I have a very simple tax filing. The main reason I use TurboTax is to have access to all the IRS and FTB forms. With all the hassle and hang ups I have endured, I am seriously considering NOT using TurboTax next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax!! Thank you TurboTax for your step by step help!!!!!
Date published: 2021-05-17
Rated 1 out of 5 by from Buggy, Glitchy, Pretty Horrendous Just spent (literally) 2 1/2 hours on the phone with Intuit support ironing out what are clearly bugs in TurboTax Premium 2020. Making it even more irritating is that on the Turbotax support website some of these glitches are mentioned by a few different customers, and have gone without repair. I've used this software in prior years without difficulty. However, this year they should probably be paying me for being a guinea pig. What a mess!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 608
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy and I use it annually! I like using this software, it is easy and takes you through guided steps. I've never had to use a tax professional with Turbotax at my finger tips.
Date published: 2021-05-17
Rated 5 out of 5 by from fast and easy I love using turbotax for free! great software . will continue to use in the future if its free!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Knowledgeable Engaged with a Live Turbo Tax Expert who helped me in finding a glitch. And not a minute too soon! My problem was resolved and my taxes e-filed.
Date published: 2021-05-17
Rated 1 out of 5 by from No ability to file on line! For some reason your e-file service does not work, something you should get fixed.
Date published: 2021-05-17
Rated 5 out of 5 by from Self Great and easy way to do and file your taxes. Will use this again.
Date published: 2021-05-17
Rated 1 out of 5 by from Should be zero stars but that is not an option Constantly answering the same questions over and over Questions about K-1 forms that are impossible to answer and not included when filing I could go on forever with complaints but already waisted 100s of hours do my taxes with this horrible product.
Date published: 2021-05-17
Rated 4 out of 5 by from All Good, except... It seems rather greedy, that after paying a hefty fee for software to have to an additional $25 fee to e-file state tax returns. Rethink this in terms of customer loyalty rather than bottom line.
Date published: 2021-05-17
Rated 3 out of 5 by from Last 2 years versions have caused troubles Apparently Microsoft Security Updates and TurboTax Deluxe are not compatible. I get all MS Updates. Last 2 years I have had to get Intuit Live Support in order to get my CD Version to load properly. I have a very simple tax filing. The main reason I use TurboTax is to have access to all the IRS and FTB forms. With all the hassle and hang ups I have endured, I am seriously considering NOT using TurboTax next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax!! Thank you TurboTax for your step by step help!!!!!
Date published: 2021-05-17
Rated 1 out of 5 by from Buggy, Glitchy, Pretty Horrendous Just spent (literally) 2 1/2 hours on the phone with Intuit support ironing out what are clearly bugs in TurboTax Premium 2020. Making it even more irritating is that on the Turbotax support website some of these glitches are mentioned by a few different customers, and have gone without repair. I've used this software in prior years without difficulty. However, this year they should probably be paying me for being a guinea pig. What a mess!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 608