TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Better, Easier to Pay a Tax Preparer I use a tax preparer for myself and use Turbo Tax for my 94 year old mother-in-law. Each year she seems to have just a little change from the year before (ie, now on LTC benefits, sold her timeshare -a true miracle!, etc), and it always takes time on Turbo Tax to sort through the details and find where/how to report. I'm a long time fee-only CFP and quite familiar with tax returns. I think I'll throw in the towel next year and pay my own CPA to do her returns. Not worth my time to file a simple return to save a few of her dollars.
Date published: 2023-04-24
Rated 3 out of 5 by from Not What It Used to Be Help is Worthless. Type in a Question and it gives you an answer from 5-10 years ago. Very Disheartening. I have been using TurboTax for over 15 years. Each year I am let down a little more. If I didn't wait and procrastinate so much I would be trying a different product. TurboTax couldn't even find my returns from last year on my computer. I gad to browse and find it for it. One thing that I did see an improvement in is TurboTax's ability to save my progress from anywhere in the program and be able to return to where I left off without having to start a section all over from the beginning. In TurboTaxe's favor with me is that I am a loyal customer who is too set in their ways' to take the time to compare it with other tax preparation programs. Every year for at least the last 5 years i have told myself that I was going to try another program, but as time slips by so fast it just doesn't happen. This year might be different though. I itemized everything, and was over the all the limits, but it still gave the standard deduction. I am not sure I got the best savings. I had to google all the answers I wanted because TurboTaxe's answers were all outdated. This would be the easiest time to compare since I did all the required work.
Date published: 2023-04-24
Rated 5 out of 5 by from Super pro A lot better than Accountant, simply easy and fast
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is experienced! TurboTax gives me the freedom to review and submit my own documents.
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is the best! Very helpful and really gets it done with hardly any difficulties.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbotax is so nice! It's super easy to do and I can get them done fast.
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is awesome It was awesome very easy to do. And it was great to know help was a click away
Date published: 2023-04-24
Rated 5 out of 5 by from Wonderful I had issues with the billing system, there was no hold and I was already late filing. Tried multiple cards etc. Everyone was so helpful in getting it done! Thank you
Date published: 2023-04-24
Rated 5 out of 5 by from Great service, makes filing easy and painless. We've been using TurboTax for quite a few years. It is always less painful than I anticipate. It's a great service at a fair price.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is awesome It was a great experience the lady that helped me fix my review over the phone was awesome
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 584
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Better, Easier to Pay a Tax Preparer I use a tax preparer for myself and use Turbo Tax for my 94 year old mother-in-law. Each year she seems to have just a little change from the year before (ie, now on LTC benefits, sold her timeshare -a true miracle!, etc), and it always takes time on Turbo Tax to sort through the details and find where/how to report. I'm a long time fee-only CFP and quite familiar with tax returns. I think I'll throw in the towel next year and pay my own CPA to do her returns. Not worth my time to file a simple return to save a few of her dollars.
Date published: 2023-04-24
Rated 3 out of 5 by from Not What It Used to Be Help is Worthless. Type in a Question and it gives you an answer from 5-10 years ago. Very Disheartening. I have been using TurboTax for over 15 years. Each year I am let down a little more. If I didn't wait and procrastinate so much I would be trying a different product. TurboTax couldn't even find my returns from last year on my computer. I gad to browse and find it for it. One thing that I did see an improvement in is TurboTax's ability to save my progress from anywhere in the program and be able to return to where I left off without having to start a section all over from the beginning. In TurboTaxe's favor with me is that I am a loyal customer who is too set in their ways' to take the time to compare it with other tax preparation programs. Every year for at least the last 5 years i have told myself that I was going to try another program, but as time slips by so fast it just doesn't happen. This year might be different though. I itemized everything, and was over the all the limits, but it still gave the standard deduction. I am not sure I got the best savings. I had to google all the answers I wanted because TurboTaxe's answers were all outdated. This would be the easiest time to compare since I did all the required work.
Date published: 2023-04-24
Rated 5 out of 5 by from Super pro A lot better than Accountant, simply easy and fast
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is experienced! TurboTax gives me the freedom to review and submit my own documents.
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is the best! Very helpful and really gets it done with hardly any difficulties.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbotax is so nice! It's super easy to do and I can get them done fast.
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is awesome It was awesome very easy to do. And it was great to know help was a click away
Date published: 2023-04-24
Rated 5 out of 5 by from Wonderful I had issues with the billing system, there was no hold and I was already late filing. Tried multiple cards etc. Everyone was so helpful in getting it done! Thank you
Date published: 2023-04-24
Rated 5 out of 5 by from Great service, makes filing easy and painless. We've been using TurboTax for quite a few years. It is always less painful than I anticipate. It's a great service at a fair price.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is awesome It was a great experience the lady that helped me fix my review over the phone was awesome
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 584