TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo is great Great Service!! Was Easy!! Explain everything. Very detailed
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is awesome i have been using turbo tax for the last 5 years. Very easy to use.
Date published: 2021-05-18
Rated 1 out of 5 by from Tricky marketing I completed my entire tax return only to find out I had to start completely over because you are unable to change your service choice if you don't start from scratch. Also, claims to be "free" but takes $155 for the return fee, and you have to have "deluxe" to be able to claim rental properties. Ridiculous. I won't be using turbo tax again
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and confident that it is done correctly I always love using Turbo Tax! It reassures me and corrects me along the way that it is being done correctly
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is pretty good Did it all by myself with TurboTax. It's very convenient.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and simple The site is easy and simple to use. Easiest filing for me ever.
Date published: 2021-05-18
Rated 5 out of 5 by from We've been with TurboTax 8 years and we love it! We've been with TurboTax eight years and have always found them to be there if we had a question. We have never had a problem since using TurboTax and wouldn't think of using any other tax preparation software.
Date published: 2021-05-18
Rated 2 out of 5 by from Nickel & Dime Every little step demands you to "upgrade." Turbotax used to be a helpful tool but now it's almost as complicated as doing my taxes myself. Plus I have the joy of paying them $40 more for each step of the process. Thanks Turbotax for helping me diminish my refund.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is Great! Good, had some issues with going back in to fix a few things but over all good deal.
Date published: 2021-05-18
Rated 1 out of 5 by from Glitch almost made me LOSE my freaking mind. For the love of everything holy, please fix glitches!!!! I was on the threshold of e-filing, and my state return had a problem. I didn't use our Rav 4 this year for our business, so apparently 0 miles is not good enough. I entered that I had documentation that I used it for 0 miles, and it would not allow me to file. Trying to correct to "No entry", it just wouldn't let me uncheck the box. I was preparing to file for an extension, mail my returns, and this software just wasn't going to budge. It would have fixed EVERYTHING to just let me uncheck the No box, but no. It wouldn't let me do that. I had to completely redo my Federal return and delete that car from existence to transfer it to my State return, and through a convoluted, two hour additional process, managed to efile. It did not have to be this difficult.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 546
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is great Great Service!! Was Easy!! Explain everything. Very detailed
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is awesome i have been using turbo tax for the last 5 years. Very easy to use.
Date published: 2021-05-18
Rated 1 out of 5 by from Tricky marketing I completed my entire tax return only to find out I had to start completely over because you are unable to change your service choice if you don't start from scratch. Also, claims to be "free" but takes $155 for the return fee, and you have to have "deluxe" to be able to claim rental properties. Ridiculous. I won't be using turbo tax again
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and confident that it is done correctly I always love using Turbo Tax! It reassures me and corrects me along the way that it is being done correctly
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is pretty good Did it all by myself with TurboTax. It's very convenient.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and simple The site is easy and simple to use. Easiest filing for me ever.
Date published: 2021-05-18
Rated 5 out of 5 by from We've been with TurboTax 8 years and we love it! We've been with TurboTax eight years and have always found them to be there if we had a question. We have never had a problem since using TurboTax and wouldn't think of using any other tax preparation software.
Date published: 2021-05-18
Rated 2 out of 5 by from Nickel & Dime Every little step demands you to "upgrade." Turbotax used to be a helpful tool but now it's almost as complicated as doing my taxes myself. Plus I have the joy of paying them $40 more for each step of the process. Thanks Turbotax for helping me diminish my refund.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is Great! Good, had some issues with going back in to fix a few things but over all good deal.
Date published: 2021-05-18
Rated 1 out of 5 by from Glitch almost made me LOSE my freaking mind. For the love of everything holy, please fix glitches!!!! I was on the threshold of e-filing, and my state return had a problem. I didn't use our Rav 4 this year for our business, so apparently 0 miles is not good enough. I entered that I had documentation that I used it for 0 miles, and it would not allow me to file. Trying to correct to "No entry", it just wouldn't let me uncheck the box. I was preparing to file for an extension, mail my returns, and this software just wasn't going to budge. It would have fixed EVERYTHING to just let me uncheck the No box, but no. It wouldn't let me do that. I had to completely redo my Federal return and delete that car from existence to transfer it to my State return, and through a convoluted, two hour additional process, managed to efile. It did not have to be this difficult.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 546