TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome!!!! 5 star service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome!! It was very easy as it walked you through everything. If you didn't know there was help.
Date published: 2021-05-18
Rated 1 out of 5 by from very disappointed TT won't let me submit my returns keep looping. After many hours I found out it was because of form "virginia 502A". I had to manually delete the form to make it work. I paid a lot of money for the software and deserve better
Date published: 2021-05-18
Rated 4 out of 5 by from Only problem Smart check at the end suddenly asks for explanations and data entry on forms with no reference as to what they are about, since forms were created from answers to conversational questions and we are left to hunt on the internet for the meaning of the form and sometimes guess as to the answer.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is awesome! Earl deserves a tip from me, as he was wonderful, polite, and full of positive vibes and energy.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Easy to use and through doesn't cost a lot........................................
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy to use I like Turbo Tax because both State and Federal Taxes are free to file and easy to use this Tax Application.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to Use 8th year in a row using TurboTax and it has always been a stress free experience. Thumbs up!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome! Expert was very helpful.But there are too many post submission hoops to jump through.
Date published: 2021-05-18
Rated 3 out of 5 by from More glitchy than usual Ive used Turbo Tax for years and had good experience but this year I upgraded to business (due to opening my own business) and had a few different issues. They may seem petty but they sometimes acted like STOP issues where I couldn't continue until dealing with them. First, I was repeatedly asked for information about a 1099-R which I did not file this year (it was not required) to the point where it looked like it was going to block me from completing my 1040. Second, there were several times when I was asked to input the same info off of my tax forms multiple times. Overall things were less smooth than they have been. The part that capped it off is that I was not able to get hold of a person to assist me even though I had been assured, before I paid, that if I upgraded to Deluxe (which is even a level down from the one I got) I would have unlimited access to call in for help completing the process. Overall disappointing but it ended up getting the job done after I managed to massage it just right.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 539
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome!!!! 5 star service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome!! It was very easy as it walked you through everything. If you didn't know there was help.
Date published: 2021-05-18
Rated 1 out of 5 by from very disappointed TT won't let me submit my returns keep looping. After many hours I found out it was because of form "virginia 502A". I had to manually delete the form to make it work. I paid a lot of money for the software and deserve better
Date published: 2021-05-18
Rated 4 out of 5 by from Only problem Smart check at the end suddenly asks for explanations and data entry on forms with no reference as to what they are about, since forms were created from answers to conversational questions and we are left to hunt on the internet for the meaning of the form and sometimes guess as to the answer.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is awesome! Earl deserves a tip from me, as he was wonderful, polite, and full of positive vibes and energy.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Easy to use and through doesn't cost a lot........................................
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy to use I like Turbo Tax because both State and Federal Taxes are free to file and easy to use this Tax Application.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to Use 8th year in a row using TurboTax and it has always been a stress free experience. Thumbs up!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome! Expert was very helpful.But there are too many post submission hoops to jump through.
Date published: 2021-05-18
Rated 3 out of 5 by from More glitchy than usual Ive used Turbo Tax for years and had good experience but this year I upgraded to business (due to opening my own business) and had a few different issues. They may seem petty but they sometimes acted like STOP issues where I couldn't continue until dealing with them. First, I was repeatedly asked for information about a 1099-R which I did not file this year (it was not required) to the point where it looked like it was going to block me from completing my 1040. Second, there were several times when I was asked to input the same info off of my tax forms multiple times. Overall things were less smooth than they have been. The part that capped it off is that I was not able to get hold of a person to assist me even though I had been assured, before I paid, that if I upgraded to Deluxe (which is even a level down from the one I got) I would have unlimited access to call in for help completing the process. Overall disappointing but it ended up getting the job done after I managed to massage it just right.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 539