TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy to use and understand I love how they explain everything when you have a question. Being able to pay with my refund is great, too.
Date published: 2021-05-17
Rated 5 out of 5 by from If you can follow along, you'll be just fine. I appreciate the information TT continues to add each year. You forget to do something, search feature faster more procise....just appreciate the overall ease of use. I've been using TT since college and it has only gotten better year after year after....
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo tax makes mistakes Miscalculated homebuyer credit due (made it higher). Also live help is not really a live help.
Date published: 2021-05-17
Rated 5 out of 5 by from User friendly for a first time user. In the past, I've paid as much as $600 for services I received for free from TurboTax.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy and great guidance We try to keep our taxes as simple as we can and then the process on your website is very easy and simple to follow
Date published: 2021-05-17
Rated 5 out of 5 by from VERY HELPFUL! Michelle stayed on the line with me for over an hour trying to figure out why my payment wasn't processing. She was very helpful!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax was easy I got help right away when I needed it and very pleased w the whole process
Date published: 2021-05-17
Rated 5 out of 5 by from Great As Always Great as always. Thank you very much. I will always use TT
Date published: 2021-05-17
Rated 4 out of 5 by from East or West TurboTax is the BEST Simple, Easy, Helpful, Fast Process, & Reasonable Federal Tax Cost (State tax cost must be cheaper).
Date published: 2021-05-17
Rated 4 out of 5 by from Good but still some "bugs" Overall a good package but I have experienced bugs when deleting an item in the step by step process and then have to delete or update that entry on the forms. The system asks for entry on something that you went back and deleted. It comes up on smart check and again right before you e-file. I had to enter 00000000's and not applicable to move forward.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use and understand I love how they explain everything when you have a question. Being able to pay with my refund is great, too.
Date published: 2021-05-17
Rated 5 out of 5 by from If you can follow along, you'll be just fine. I appreciate the information TT continues to add each year. You forget to do something, search feature faster more procise....just appreciate the overall ease of use. I've been using TT since college and it has only gotten better year after year after....
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo tax makes mistakes Miscalculated homebuyer credit due (made it higher). Also live help is not really a live help.
Date published: 2021-05-17
Rated 5 out of 5 by from User friendly for a first time user. In the past, I've paid as much as $600 for services I received for free from TurboTax.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy and great guidance We try to keep our taxes as simple as we can and then the process on your website is very easy and simple to follow
Date published: 2021-05-17
Rated 5 out of 5 by from VERY HELPFUL! Michelle stayed on the line with me for over an hour trying to figure out why my payment wasn't processing. She was very helpful!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax was easy I got help right away when I needed it and very pleased w the whole process
Date published: 2021-05-17
Rated 5 out of 5 by from Great As Always Great as always. Thank you very much. I will always use TT
Date published: 2021-05-17
Rated 4 out of 5 by from East or West TurboTax is the BEST Simple, Easy, Helpful, Fast Process, & Reasonable Federal Tax Cost (State tax cost must be cheaper).
Date published: 2021-05-17
Rated 4 out of 5 by from Good but still some "bugs" Overall a good package but I have experienced bugs when deleting an item in the step by step process and then have to delete or update that entry on the forms. The system asks for entry on something that you went back and deleted. It comes up on smart check and again right before you e-file. I had to enter 00000000's and not applicable to move forward.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 457