TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is definitely FANTASTIC. A complete satisfactory experience. Easy to understand complicated issues. A complete and satisfactory experience. Easy to understand complicated issues. Wonderful program. I'll recommend to anyone. Thanks.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was efficient and accessible. The agent was very helpful in a very different filing year for me due to unemployment and COVID.
Date published: 2021-05-17
Rated 5 out of 5 by from Love turbo tax Easy to use Will keep using for years to come. Nice to know help is there if needed
Date published: 2021-05-17
Rated 5 out of 5 by from liked turbo tax was easy and fast, filed until 05/122, my son helped me complete this turbo tax.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use. Easy to use. Loyal customer for many years. Have not had a major problem very loyal to the brand.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome very easy step by step instructions, very easy to follow along
Date published: 2021-05-17
Rated 2 out of 5 by from Buggy software would not update and open I'm very disappointed in Turbo Tax this year. I spent hours waiting for an agent who was completely unhelpful on tax day. When I tried to open the program it insisted on updating and the update kept failing despite the fact that it has updated several times with no issue in the past few months on my computer. When the update failed Turbo Tax would not open. Finally got it to open without updating and it wouldn't efile without updating. Hours later I tried first repairing the file, then had to completely remove and install again. Ultimately, it worked. It was not my computer, it was the software. Not the way to keep customers, guys.
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME GREAT AS USUAL. THANKS FOR ALL THE HELP. GREAT GREAT!!
Date published: 2021-05-17
Rated 2 out of 5 by from Advertised free, but keeps pushing for fee Last season was not able to e-file and without explanation. I don't like when free is advertised yet constantly pushing products to make money. Don't hide behind the free tag if that option is a poor way to file taxes, but be up front that you are trying to make money. That is why I wont recommend it despite using the software for 8 years, but this will probably be my last.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is GREAT! I've used Turbo Tax for many years and it's been an awesome tool to use for filing taxes.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 446
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is definitely FANTASTIC. A complete satisfactory experience. Easy to understand complicated issues. A complete and satisfactory experience. Easy to understand complicated issues. Wonderful program. I'll recommend to anyone. Thanks.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was efficient and accessible. The agent was very helpful in a very different filing year for me due to unemployment and COVID.
Date published: 2021-05-17
Rated 5 out of 5 by from Love turbo tax Easy to use Will keep using for years to come. Nice to know help is there if needed
Date published: 2021-05-17
Rated 5 out of 5 by from liked turbo tax was easy and fast, filed until 05/122, my son helped me complete this turbo tax.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use. Easy to use. Loyal customer for many years. Have not had a major problem very loyal to the brand.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome very easy step by step instructions, very easy to follow along
Date published: 2021-05-17
Rated 2 out of 5 by from Buggy software would not update and open I'm very disappointed in Turbo Tax this year. I spent hours waiting for an agent who was completely unhelpful on tax day. When I tried to open the program it insisted on updating and the update kept failing despite the fact that it has updated several times with no issue in the past few months on my computer. When the update failed Turbo Tax would not open. Finally got it to open without updating and it wouldn't efile without updating. Hours later I tried first repairing the file, then had to completely remove and install again. Ultimately, it worked. It was not my computer, it was the software. Not the way to keep customers, guys.
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME GREAT AS USUAL. THANKS FOR ALL THE HELP. GREAT GREAT!!
Date published: 2021-05-17
Rated 2 out of 5 by from Advertised free, but keeps pushing for fee Last season was not able to e-file and without explanation. I don't like when free is advertised yet constantly pushing products to make money. Don't hide behind the free tag if that option is a poor way to file taxes, but be up front that you are trying to make money. That is why I wont recommend it despite using the software for 8 years, but this will probably be my last.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is GREAT! I've used Turbo Tax for many years and it's been an awesome tool to use for filing taxes.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 446