TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Alternative to the Tax Guy Super Easy, very easy to understand, walked me through with baby steps!
Date published: 2022-07-21
Rated 2 out of 5 by from Not worth the money. This took longer than any time I've filed in person, and cost almost twice what I've paid other tax experts. I thought I was pay for the convenience of not physically showing up to an appointment, but it ended up being far more frustrating and I wish I'd filed at Walmart.
Date published: 2022-07-20
Rated 5 out of 5 by from Yay Helped me shebehsmkaNz z smm zma atnsnannsnsnsnsnzznnsns
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax excellent It’s easy to do by myself, will continue to use it for the following years
Date published: 2022-07-20
Rated 5 out of 5 by from Great Application Made things very easy and gave me the confidence to do it myself.
Date published: 2022-07-20
Rated 5 out of 5 by from Lizbeth with TurboTax was amazing!! It was a great experience that totally took all the mumbo jumbo out of my hands. I will be back
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax people work great I enjoyed working with the tax expert, James, who did a great job of turning my disorganized pile into a tax return. The technology is faulty, never allowing me to file get to the point of paying TurboTax or approval of my taxes.
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax customer service needs work I tried efiling for the first time in July--with an extension. Federal was rejected, so the state rejected my efiled return. After two attempts, I printed and mailed my returns. I had paid TurboTax for the state to be efiled. I cannot get a live person to talk to--I tried and got an automated call-back and was disconnected without a person coming on the phone. I have used TurboTax for over 30 years and have paid for premium support,the past several, but can't seem to get it. I am leaving this review in hopes someone in the company actually reads them before posting.
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax has never let me down! I have only had to use them on several occasions but Turbotax has always done right by me. Especially this time around where I had some concerns but they did an excellent job and answered any questions I had. They are very very very good!!
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax Deluxe edition for 2020 The TurboTax Deluxe edition for 2020 is simple, fast and easy to use.
Date published: 2022-07-20
All TurboTax® Offerings Reviews - Page 419
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Alternative to the Tax Guy Super Easy, very easy to understand, walked me through with baby steps!
Date published: 2022-07-21
Rated 2 out of 5 by from Not worth the money. This took longer than any time I've filed in person, and cost almost twice what I've paid other tax experts. I thought I was pay for the convenience of not physically showing up to an appointment, but it ended up being far more frustrating and I wish I'd filed at Walmart.
Date published: 2022-07-20
Rated 5 out of 5 by from Yay Helped me shebehsmkaNz z smm zma atnsnannsnsnsnsnzznnsns
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax excellent It’s easy to do by myself, will continue to use it for the following years
Date published: 2022-07-20
Rated 5 out of 5 by from Great Application Made things very easy and gave me the confidence to do it myself.
Date published: 2022-07-20
Rated 5 out of 5 by from Lizbeth with TurboTax was amazing!! It was a great experience that totally took all the mumbo jumbo out of my hands. I will be back
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax people work great I enjoyed working with the tax expert, James, who did a great job of turning my disorganized pile into a tax return. The technology is faulty, never allowing me to file get to the point of paying TurboTax or approval of my taxes.
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax customer service needs work I tried efiling for the first time in July--with an extension. Federal was rejected, so the state rejected my efiled return. After two attempts, I printed and mailed my returns. I had paid TurboTax for the state to be efiled. I cannot get a live person to talk to--I tried and got an automated call-back and was disconnected without a person coming on the phone. I have used TurboTax for over 30 years and have paid for premium support,the past several, but can't seem to get it. I am leaving this review in hopes someone in the company actually reads them before posting.
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax has never let me down! I have only had to use them on several occasions but Turbotax has always done right by me. Especially this time around where I had some concerns but they did an excellent job and answered any questions I had. They are very very very good!!
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax Deluxe edition for 2020 The TurboTax Deluxe edition for 2020 is simple, fast and easy to use.
Date published: 2022-07-20
All TurboTax® Offerings Reviews - Page 419