TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Yes indeed Turbo Tax is AWESOME!!!!! I was really nervous this year for many reasons. But the biggest of all was, my tax lady that I have known for over 20+ years passed away a few weeks ago and I was totally lost. Not only because she did my taxes but she was my friend. So not sure what to do with my situation I turned to Turbo Tax. Yayyy that I did it was simple and easy step by step. Yes I was still nervous for so many changes in my life but ,Turbo Tax made it a whole lot easier. Thanks so much.
Date published: 2022-04-20
Rated 1 out of 5 by from i wish i could give 0 stars Turbo tax automatically upgraded me to "Deluxe mode" and can't cancel out of it. I refused the upgrade option the entire filing process, but towards the end it gave me no option but to upgrade and ended up paying 126 dollars instead of 40 or 50
Date published: 2022-04-20
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for the past 8 years, and I love it! It's so quick and easy to use. I always get my taxes done in less than 2 hours, and I feel confident using this software.
Date published: 2022-04-20
Rated 5 out of 5 by from easy to use Turbo tax was very user friendly. Quickly guided me step by step to efile taxes
Date published: 2022-04-20
Rated 5 out of 5 by from Great and Easy I was nervous cause I normally have someone else do it for me but I followed the questions and completed it myself. It was very easy!! Thank you
Date published: 2022-04-20
Rated 4 out of 5 by from It's good to submit info. Great when submitting the info and using from year to year but not clear on how to do the payment arrangements.
Date published: 2022-04-20
Rated 5 out of 5 by from Easy peezzy lemon squeezy Take a picture fill in any missing information then let the experts handle it from there
Date published: 2022-04-20
Rated 4 out of 5 by from it does the job it did as advertised and made the necessary info available and easy to understand
Date published: 2022-04-20
Rated 3 out of 5 by from Not as foolproof as it used to be In the review and check before filing phase it repeatedly kept saying we had to correct the information about our children from Puerto Rico. Problem is that we aren't Puerto Rican and we do not have any children. We've never even been there. Kept demanding we enter funding we had received for these non-existent children and wouldn't let us correct or delete the work form that was causing the problem. It was in a loop and would not help us in any way. Finally had to lie about the children and claim zero funding in order to not start the return over from scratch. Finally let us file the returns but now won't let us print the returns. We've been using Turbo Tax for 20 years but never again.
Date published: 2022-04-20
Rated 5 out of 5 by from Great software! Was a great experience and for free you can't beat it!
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yes indeed Turbo Tax is AWESOME!!!!! I was really nervous this year for many reasons. But the biggest of all was, my tax lady that I have known for over 20+ years passed away a few weeks ago and I was totally lost. Not only because she did my taxes but she was my friend. So not sure what to do with my situation I turned to Turbo Tax. Yayyy that I did it was simple and easy step by step. Yes I was still nervous for so many changes in my life but ,Turbo Tax made it a whole lot easier. Thanks so much.
Date published: 2022-04-20
Rated 1 out of 5 by from i wish i could give 0 stars Turbo tax automatically upgraded me to "Deluxe mode" and can't cancel out of it. I refused the upgrade option the entire filing process, but towards the end it gave me no option but to upgrade and ended up paying 126 dollars instead of 40 or 50
Date published: 2022-04-20
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for the past 8 years, and I love it! It's so quick and easy to use. I always get my taxes done in less than 2 hours, and I feel confident using this software.
Date published: 2022-04-20
Rated 5 out of 5 by from easy to use Turbo tax was very user friendly. Quickly guided me step by step to efile taxes
Date published: 2022-04-20
Rated 5 out of 5 by from Great and Easy I was nervous cause I normally have someone else do it for me but I followed the questions and completed it myself. It was very easy!! Thank you
Date published: 2022-04-20
Rated 4 out of 5 by from It's good to submit info. Great when submitting the info and using from year to year but not clear on how to do the payment arrangements.
Date published: 2022-04-20
Rated 5 out of 5 by from Easy peezzy lemon squeezy Take a picture fill in any missing information then let the experts handle it from there
Date published: 2022-04-20
Rated 4 out of 5 by from it does the job it did as advertised and made the necessary info available and easy to understand
Date published: 2022-04-20
Rated 3 out of 5 by from Not as foolproof as it used to be In the review and check before filing phase it repeatedly kept saying we had to correct the information about our children from Puerto Rico. Problem is that we aren't Puerto Rican and we do not have any children. We've never even been there. Kept demanding we enter funding we had received for these non-existent children and wouldn't let us correct or delete the work form that was causing the problem. It was in a loop and would not help us in any way. Finally had to lie about the children and claim zero funding in order to not start the return over from scratch. Finally let us file the returns but now won't let us print the returns. We've been using Turbo Tax for 20 years but never again.
Date published: 2022-04-20
Rated 5 out of 5 by from Great software! Was a great experience and for free you can't beat it!
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 363