TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not impressed with the import option One of the reason to use Turbotax was to make it easier to file. I was ready to be impressed with the import feature but instead it failed 3 times. Once a box kept asking me to enter a number above zero. When I googled this problem it was a known issue and there was probably a space that was imported so I had to back space it out. Then a 1099-R that I entered for my husband gave me a warning that he might have to pay a penalty because he wasn't over 59 1/2 but he was. I had to call the expert so they could check that the return didn't calculate incorrectly. Then an interest income document from my bank imported 2 or the 4 accounts separately which wasn't the total I had. Probably because two were under 1 dollar. I just deleted then and entered manually which is what I did for the rest since that was easier. I think the import feature needs some work. Next year I will do them by hand again. Less cost and easier.
Date published: 2021-02-26
Rated 5 out of 5 by from the best its just the best and easiest. save time and money and stop going to hr block
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax-easy! I used an accountant for forty years and this year filed myself. Product was easy to use, even with doing a Schedule C. I spoke to assistants on two separate occasions. both ewre very helpful and made the process easy for me.
Date published: 2021-02-26
Rated 5 out of 5 by from Loved it Very self explaintaory walked me through it all hey will
Date published: 2021-02-26
Rated 5 out of 5 by from So easy to use and understand!!! I have been using Turbotax for years now to file my taxes. It is easy to use and understand. Excellent product! Would DEFINITELY recommend!
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful Terrance was very helpful Showing me every step with filing my returns
Date published: 2021-02-26
Rated 5 out of 5 by from Great Partner Nice experience especially for the first-timer like me. Great help and highly recommended.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Great!! I used the search feature more often this year to obtain information and assistance with the sections of my return that posed different sets of circumstances for me this tax season! Overall, it's a pretty straightforward product for self preparers!!
Date published: 2021-02-26
Rated 1 out of 5 by from Not great Should be able to pull prior year info for repeat customers and automatically pull W-2 info. Also, should clearly state additional charges if opting for deduction of turbotax fees from the refund amount.
Date published: 2021-02-26
Rated 5 out of 5 by from Very useful and great customer servie I had a great customer experience and was able to get my taxes done faster because of it.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not impressed with the import option One of the reason to use Turbotax was to make it easier to file. I was ready to be impressed with the import feature but instead it failed 3 times. Once a box kept asking me to enter a number above zero. When I googled this problem it was a known issue and there was probably a space that was imported so I had to back space it out. Then a 1099-R that I entered for my husband gave me a warning that he might have to pay a penalty because he wasn't over 59 1/2 but he was. I had to call the expert so they could check that the return didn't calculate incorrectly. Then an interest income document from my bank imported 2 or the 4 accounts separately which wasn't the total I had. Probably because two were under 1 dollar. I just deleted then and entered manually which is what I did for the rest since that was easier. I think the import feature needs some work. Next year I will do them by hand again. Less cost and easier.
Date published: 2021-02-26
Rated 5 out of 5 by from the best its just the best and easiest. save time and money and stop going to hr block
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax-easy! I used an accountant for forty years and this year filed myself. Product was easy to use, even with doing a Schedule C. I spoke to assistants on two separate occasions. both ewre very helpful and made the process easy for me.
Date published: 2021-02-26
Rated 5 out of 5 by from Loved it Very self explaintaory walked me through it all hey will
Date published: 2021-02-26
Rated 5 out of 5 by from So easy to use and understand!!! I have been using Turbotax for years now to file my taxes. It is easy to use and understand. Excellent product! Would DEFINITELY recommend!
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful Terrance was very helpful Showing me every step with filing my returns
Date published: 2021-02-26
Rated 5 out of 5 by from Great Partner Nice experience especially for the first-timer like me. Great help and highly recommended.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Great!! I used the search feature more often this year to obtain information and assistance with the sections of my return that posed different sets of circumstances for me this tax season! Overall, it's a pretty straightforward product for self preparers!!
Date published: 2021-02-26
Rated 1 out of 5 by from Not great Should be able to pull prior year info for repeat customers and automatically pull W-2 info. Also, should clearly state additional charges if opting for deduction of turbotax fees from the refund amount.
Date published: 2021-02-26
Rated 5 out of 5 by from Very useful and great customer servie I had a great customer experience and was able to get my taxes done faster because of it.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 347