TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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Rated 5 out of 5 by from null null
Date published: 2023-09-24
Rated 4 out of 5 by from null For some reason my return keeps getting rejected and I can not figure out why.
Date published: 2023-09-24
Rated 3 out of 5 by from No Human to request refund of chages. TT charges you to file and then if you are unable to efile, it's impossible to get ahold of anyone to obtain a refund. I trusted them, so foolish me when it happened the second time, I had to file my mail. I've used Turbo Tax for years- but it's a huge problem when you can't get ahold of anyone to request a refund.
Date published: 2023-09-24
Rated 3 out of 5 by from they get the job done information on returns such as marital status and id numbers get sent over to the IRS different from what was on forms. has happened several years now.
Date published: 2023-09-24
Rated 4 out of 5 by from Great product but needs better support I used Turbo Tax years ago and am back using it after having my taxes prepared by a tax professional. A couple of frustrations. K-1 updates could be easier by allowing you to jump to the right box instead of going through the entire form - some K-1s have amounts in every box and to fix an amount in a box requires going through all the previous boxes. Ability to trace (double click) where figures on the tax return are derived from - ideally, when reviewing my tax return it would be nice to jump to the support for any figures on any form. Allow for a longer time-out before getting logged off.
Date published: 2023-09-24
Rated 3 out of 5 by from null null
Date published: 2023-09-24
Rated 5 out of 5 by from Super simple I have been using Turboutax for several years now and I have used it to file for simple W2 based income and also for more cases including business income, EV tax credit etc. It is very intuitive and simple to use and saves me a ton of time and money than using the services of a tax consultant.
Date published: 2023-09-24
Rated 4 out of 5 by from null As always, your tax professionals are very helpful and courteous.. But I was disappointed when I was not able to find a way to access my worksheets for tax years earlier than 2020. (Note: I was able to access my 2020 and 2021 worksheets using the amend my return feature with the help of one of your professionals. ) I plan to call back in the next few days to find a way to access older returns worksheets. I need a copy of captial loss carryover worksheets for my records. 5 stars for phone assistance but 3 stars because of the difficulty accessing older worksheets.
Date published: 2023-09-24
Rated 5 out of 5 by from TurboTax: There is no subsitute The only way to do and file personal tax returns; TurboTax hands down. You litterily have hundreds of tax professionals, experts in their field, working for you. Why just trust one tax professional with your return, especially as you make more money and have more complex returns.
Date published: 2023-09-24
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax makes filing your taxes extremely easy! It saves you so much time!
Date published: 2023-09-24
All TurboTax® Offerings Reviews - Page 33
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from null null
Date published: 2023-09-24
Rated 4 out of 5 by from null For some reason my return keeps getting rejected and I can not figure out why.
Date published: 2023-09-24
Rated 3 out of 5 by from No Human to request refund of chages. TT charges you to file and then if you are unable to efile, it's impossible to get ahold of anyone to obtain a refund. I trusted them, so foolish me when it happened the second time, I had to file my mail. I've used Turbo Tax for years- but it's a huge problem when you can't get ahold of anyone to request a refund.
Date published: 2023-09-24
Rated 3 out of 5 by from they get the job done information on returns such as marital status and id numbers get sent over to the IRS different from what was on forms. has happened several years now.
Date published: 2023-09-24
Rated 4 out of 5 by from Great product but needs better support I used Turbo Tax years ago and am back using it after having my taxes prepared by a tax professional. A couple of frustrations. K-1 updates could be easier by allowing you to jump to the right box instead of going through the entire form - some K-1s have amounts in every box and to fix an amount in a box requires going through all the previous boxes. Ability to trace (double click) where figures on the tax return are derived from - ideally, when reviewing my tax return it would be nice to jump to the support for any figures on any form. Allow for a longer time-out before getting logged off.
Date published: 2023-09-24
Rated 3 out of 5 by from null null
Date published: 2023-09-24
Rated 5 out of 5 by from Super simple I have been using Turboutax for several years now and I have used it to file for simple W2 based income and also for more cases including business income, EV tax credit etc. It is very intuitive and simple to use and saves me a ton of time and money than using the services of a tax consultant.
Date published: 2023-09-24
Rated 4 out of 5 by from null As always, your tax professionals are very helpful and courteous.. But I was disappointed when I was not able to find a way to access my worksheets for tax years earlier than 2020. (Note: I was able to access my 2020 and 2021 worksheets using the amend my return feature with the help of one of your professionals. ) I plan to call back in the next few days to find a way to access older returns worksheets. I need a copy of captial loss carryover worksheets for my records. 5 stars for phone assistance but 3 stars because of the difficulty accessing older worksheets.
Date published: 2023-09-24
Rated 5 out of 5 by from TurboTax: There is no subsitute The only way to do and file personal tax returns; TurboTax hands down. You litterily have hundreds of tax professionals, experts in their field, working for you. Why just trust one tax professional with your return, especially as you make more money and have more complex returns.
Date published: 2023-09-24
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax makes filing your taxes extremely easy! It saves you so much time!
Date published: 2023-09-24
All TurboTax® Offerings Reviews - Page 33